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Rated 4.6 out of 5 by 97 reviewers.
Rated 4.0 out of 5.0 by very good overall the only problem I forsee w the hotel was the price. it is high for the time of yr and location. these days not all guests have a high budget. the porice should be more affordable to meet needs of guests and draw more guests. July 10, 2014
Rated 5.0 out of 5.0 by Nice Hotel The hotel was nice and clean. The staff was friendly and helpful. The con's: The water pressure in the shower was weak and the restaurant options are limited at the hotel exit. Overall its a nice place to stay. July 6, 2014
Rated 5.0 out of 5.0 by clean, clean & clean The hotel and room were very clean. Staff friendly and knowledgeable about the area. The beds extremely comfortable. I would stay here again. July 5, 2014
Rated 4.0 out of 5.0 by New and clean, but hard to get to Great property, about 6 years old. This is one of the 5 best IHG locations out of the 50 or so where I have stayed. PROS: Well-cared for, friendly staff, safe neighborhood. Also must mention great variety of cable TV channels available, far more than at an average property. CONS: Location. I can't imagine why the property is here, as there seems to be little business in the area. It's also not obvious how to get to the property, as it is clearly visible from I-295, yet there is no sign on Baymeadows as to where to turn. You must carefully read the street signs, and it is located on a dead end next to a massive car dealership. We were unable to make use of the pool, which closes at 9, nor of the restaurant, which does not start serving breakfast on Sundays until 7. July 3, 2014
Rated 5.0 out of 5.0 by great locatin on 295, clean and comfortable We stayed here twice in the course of 10 days, on the way to florida and again on the return. the hotel is clean, simple and comfortable. we would definitely stay again. it is easily located right off 295 and some restaurants nearby, not walking distance, but very close. pool is adequate for little kids. June 30, 2014
Rated 5.0 out of 5.0 by Great place to stay. Friendly, helpful staff. Clean and quiet rooms. Will stay again when in Jacksonville. June 30, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn Our stay was excellent. The staff was professional and courtesous. The room was clean and wel decorated. The resturant service was excellent and the food was very good. June 27, 2014
Rated 5.0 out of 5.0 by it was ok. Nice place, Thanks. Its not the first time I came to this hotel. Glad you guys were there.fot the past 12 years working and traveling I've picked Holiday Inn and Express for maybe haft of all of my stays. June 22, 2014
Rated 5.0 out of 5.0 Just stayed overnight ...but would have enjoyed a longer stay. This is a well managed property. June 19, 2014
Rated 5.0 out of 5.0 by Baymeadows Holiday Inn for Smith Wedding - Awesome I was greeting by Traci the young lady from JAX who decided against going to FAMU. She was extremely helpful in attempting to plan a night out on the town in JAX. Antonio greeted me both Saturday and Sunday upon wakeup and coming down to the lobby. The gentlemen was beyond helpful in pointing out places to get lunch as well as the Grocery store. These two individuals made my stay real easy and I'd love to come back sometime soon if I knew they would be there and take care of me. June 4, 2014
Rated 4.0 out of 5.0 by Review of Holiday Inn in Jacksonville. The hotel is difficult to arrive at but the once there, it is quite comfortable. The staff at the desk were very helpful although the waitress for breakfast seemed to have a very negative attitude and she disappeared before giving up a check for the service. I brought this to the attention of the front desk upon checkout and they waived the bill. June 4, 2014
Rated 5.0 out of 5.0 by Great place to stay The staff are very polite and the hotel is clean. it's one that I would use again and would recommend. One thing I love about this location is that it does not allow pets. May 30, 2014
Rated 5.0 out of 5.0 by Mississippi Golfer We were in Jacksonville for the PGA Sawgrass Tournament. We were hot and tired after being at the golf tournament all day. Your hotel was very accomodating to us. We needed rest and it was very quiet. The room was clean and very roomy and comfortable. The desk was very helpful with dinner locations near the hotel. We would stay there again. May 29, 2014
Rated 5.0 out of 5.0 by Very clean, comfortable hotel and awesome service Our room was at the end of a hallway on the top (5th) floor. It was very clean, quiet, and modern. The walk-in shower was large, and we really liked that it had a door (vs. a shower curtain). The front desk staff was awesome and always greeted us with a smile when entering and exiting the hotel. We will definitely be staying at this hotel if in the area again. May 14, 2014
Rated 5.0 out of 5.0 by Mother-in-law Bday Will say she really enjoyed herself on your property. Ma, stated that this Holiday Inn is way better than what she grew-up with... Will return! Thanks for all that was done to make her stay, the best! Bless! April 16, 2014
Rated 5.0 out of 5.0 by Maple2 Excellent Holiday Inn to stay at, very plush and comfortable. April 4, 2014
Rated 5.0 out of 5.0 by Best in Jax! So many things make this the best place to stay in Jax. Location is close to the interstate and easy to access. Shopping is within 5 minutes and beach is 10. However, what makes this the best location is staff such as Antonio. The folks that work there make the hotel feel like home. Wonderful place full of great people that's easy to get to, it just doesn't get better! March 31, 2014
Rated 4.0 out of 5.0 by Relaxing Stay The room was nice and clean which made for a restful sleep. I'm very picky and I felt comfortable at this hotel. The staff was very friendly and ready to assist. March 16, 2014
Rated 5.0 out of 5.0 by You Made it Again! There is no better hotel to stay, to get the best of my needs, when having medical treatment at Mayo Clinic. Thank you. March 15, 2014
Rated 3.0 out of 5.0 by Eat and drink elsewhere I was greeted by two excellent front desk employees that made sure that they valued my being a platinum member and thanked me for choosing this site. The room was excellent and larger than most Holiday Inns. The internet was suspect at times but worked for the most part. In the room was a flyer advertising two for one drinks and also a nice light menu for dinner. Rather than drive to the numerous other establishments in the area I chose to stay and dine in Kem's (their restaurant). I walked in at six o'clock and there was not one customer in the restaurant so I sat at the bar where there were four customers there. I chose a seat at the end of the bar where I was served a beer. During the next thirty minutes, not once was I acknowledged by the bar tender nor the waitress who was on duty. I was never offered a menu but I did reach over for one and decided what I would have. While waiting, I had to listen to the bar tender talking to the other patrons non stop about her car, her past cars and what car she plans on buying. I finally had enough and left without getting my free beer nor placing my food order. Instead I went to Outback. The next morning, I went back to the restaurant with my pre paid breakfast coupon. I walked to the middle of the dining area and showed the waitress. Instead of seating me, she asked if I wanted coffee and walked away leaving me standing there. I chose a seat and decided to have the buffet as I saw the service would be lacking. The waitress never again came back to my table despite the scarcity of other patrons so I left after eating. On a side note, the food was better than most Holiday Inns. While this is a beautiful facility, my experiences in Kem's will stop me from returning. March 2, 2014
Rated 4.0 out of 5.0 by Good Location To beaches and other shopping areas, and St. Augustine, Florida February 26, 2014
Rated 5.0 out of 5.0 by Great Hotel & GREAT Price! This hotel was very clean & the staff was very nice & helpful. The room was very clean & quite, our ottoman looked a little rough but we just covered it with a towel. We would stay at this hotel again & I recommend this as a great place to stay. February 26, 2014
Rated 5.0 out of 5.0 by Great bed and pillows to choose! I have stayed in other hotels in the past, but nothing better than Holiday Inn - Baymeadows in Jacksonville, FL. I'll be back!. February 23, 2014
Rated 4.0 out of 5.0 by Would return Erika and Antonio are assets to the HI-Baymeadows team and shine among other HI-Baymeadows employees with whom we dealt. We saw Erika and Antonio multi-task efficiently. We also received good service from the housekeeping staff. The hotel is very clean; the shower is great and so was the bed!!!! The "Bistro" could have been a better experience although we did receive good service from the bartenders. February 21, 2014
Rated 5.0 out of 5.0 by Guest Services I would like to thank the staff and especially Antonio for his help and assistance with finding local establishments. February 16, 2014
Rated 5.0 out of 5.0 by all of it was good i like having the morining paper also the mornimg meal was real good February 6, 2014
Rated 5.0 out of 5.0 by Best of everything From checkin to checkout the service was over the top Restaurant food and staff high rating Room was very quiet bed very comfortable Aquarium in lobby nice touch so close to say john town center Shopping with a rodeo drive February 5, 2014
Rated 4.0 out of 5.0 by Weekend Stay My Husband and I stayed 2 Nights. The Room and the beds where clean. The Staff very friendly and the breakfeast Buffet for that Price was ok. Only the Windows facing I 295 could be better. You still can hear the Traffic Noise. January 30, 2014
Rated 5.0 out of 5.0 by Terrific hotel After a few unpleasant experiences with other IHG properties, this hotel came as an unexpected pleasant surprise. When I arrived, the arrival form was already stamped with red ink "Platinum Upgrade"; I was also offered a choice of a welcome gift (water and snacks) or points (First time ever was I offered the welcome points at an IHG hotel!!!). Hotel appears very clean, new and well cared for. No bad smells, the room is fantastic; definitely better than your average Holiday Inn. Location is also convenient to shopping, best grocery stores, beaches, University of N. Fla., most major highways. Sidewalks are existing as well, great neighborhood for a quiet walk. I wish all of my hotels were as good as this one. Thanks! January 25, 2014
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