Rated 4.5 out of 5 by 53
Rated 4.0 out of 5.0 by ESue2013 Friendly staff, clean rooms, good for business traveler...but
Overall experience is very good. I am a business traveler and do not understand why all the other Holiday Inn Hotels offer free breakfast for their priority members, especially for those that stay with you for more than 30 nights a year. Breakfast included just makes it alot easier and a more than likely return customer. If others of your chain do it you should too.
April 9, 2013
Rated 5.0 out of 5.0 by Lacie Great support for a cancer patient---"me"
I have been a cancer patient at Mayo Clinic in Jacksonville, Florida and had the good fortune to hear about the hotel on Nurseryfields Road. Since I was traveling alone from Mobile, AL, and facing treatments and doctor visits all on my own, it was such an uplifting experience to be welcomed back to the hotel in the evening. The manager and staff would inquire about my day and if I needed anything. Can you imagine how much this meant to me?
Since I am very allergic to feathers, I always have to notify the hotel to make sure that there are none in my room. The head of housekeeping not only checked for feather pillows, but also prepared my room so that I would be as comfortable as possible.
In December, I stayed at the hotel for 17 days, even for Christmas, all by myself. The caring and compassionate staff was always friendly and helpful.
I will definitely recommend this hotel to any and all.
March 27, 2013
Rated 5.0 out of 5.0 by BustaBrown79 Yes, Go to Holiday Inn on Baymeadows and 295
I enjoyed the experience of staying at the hotel. Nice set up. Housekeeping is the truth, and the customer experience was phenomenal. The front desk is awesome, and I hope they're being showed some love. 5 star rating!
AGAIN, GO CHECK OUT HOLIDAY INN on BAYMEADOWS and 295.
March 24, 2013
Rated 4.0 out of 5.0 by Quiggs008 Passing through and found a great place
Having never been to the Jacksonville area we were looking for a relaxing IHG hotel. This hotel was one of the only ones with a hot tub that we were looking for. Unfortunately upon flying in and driving through town to the hotel, the hot tub was out for repair. We had a chat with the manager and he did everything he could to make sure we had a good experience. Other than that we had a great night. The hotel looked very modern and we were shocked to hear that it was 5 years old. It seems very new and they really take care of the place. As far as proximity, it was about 15-20 min outside of downtown, but seemed better than some that were downtown. It was perfect as we started our trek south though. Overall a great value for a very updated room.
March 23, 2013
Rated 5.0 out of 5.0 by Janet61 Excellent room and great service
Easy to make reservations. Room, food and staff were super!!
March 10, 2013
Rated 5.0 out of 5.0 by Goo11 Great hotel, will stay here again!
Hotel property and staff were excellent and a great value for such a nice property. We made reservations here because the ratings and reviews were good and our normal stop in St. Augustine had no rooms available. It's beautiful and clean which is high on our prority list. Agree that there should be some way to have a to go item from the restaurant even though everything is cooked to order. To go containers for such items could be provided at a minimal cost to the hotel restaurant. The drinks and service in the restaurant for dinner was excellent!
March 5, 2013
Rated 5.0 out of 5.0 by Robinlet Recommend!!! Friendly! Clean! Comfortable!!
Will stay again! Staff very welcoming!!!! Only concern was the restaurant. I often eat breakfast at the hotel (not free at this Holiday Inn Express) and order extra fruit to bring with me for lunch and I was told they don't have take out containers. Thought this was a bit strange for a food service establishment. I do this at other HIE Hotels. The second day for breakfast I had to hunt down the server to put in my order. The front desk staff totally made up for the minor issues in the restaurant for sure!! The room was clean and new. The bed was very comfortable. Great night's sleep. Will be staying here again next week without hesitation. This time will just make a grocery run :)
February 13, 2013
Rated 5.0 out of 5.0 by Pcay3 Excellent staff, very clean and affordable.
Have stayed 3 times at this property..
Consistantly clean and comfortable..
Excellent staff..always pleasant and ready to please..
We make frequent visits to the Mayo clinic and this hotel is an easy drive to that facility and gives us a substantial discount towards our stay..
We may worry about our reasons for being in the area to begin with but never about our stay at this hotel..
February 11, 2013
Rated 5.0 out of 5.0 by 88Margie Great stay
We enjoyed our stay. The hotel staff was very friendly. We have beentravelling to Jacksonville on a frequent basis and plan to make it our hotel.
January 19, 2013
Rated 5.0 out of 5.0 by CraigD Nice place
We needed a place to stay on our drive home. This was a convenient location, so we took a chance. Excellant choice. The hotel is about 4 years old and in really great condition - clean, bright, nice. The staff was genuinely interested in making sure that everything was just right. It is super quick to get to from the beltway around Jacksonville. We came and left in the dark, so I can't comment much on the neighborhood, but what we saw looked fine. This would be a good place to stay on your way through or if you had business in the area. I am a frequent Holiday Inn guest and this property is going on my good list.
January 4, 2013
Rated 5.0 out of 5.0 by CAREYG JUST LIKE BEING AT HOME
WHEN WE GO TO VISIT MY SON AT SCHOOL, THIS IS THE ONLY PLACE WE WILL STAY,
December 7, 2012
Rated 5.0 out of 5.0 by Grana4209 Best Ever
Discovered this Holiday Inn last year when looking for a place to stay the night before a Disney Cruise. Trip Advisor had lots of good things to say about the hotel, so we booked it, and we weren't sorry. Now we book this Holiday Inn on all our trips to Florida. While the hotel is beautiful, the staff are outstanding. One staff member even offered to share her flavored coffee creamer with us when we were in the lobby getting our morning coffee. Things like that don't happen often. This Holiday Inn is definitely a keeper!
December 1, 2012
Rated 5.0 out of 5.0 by NanS Excellent hotel
You have an outstanding front desk crew. From the moment we walked in the door until we left we were greeted with smiles, and good wishes. Great service!
November 22, 2012
Rated 3.0 out of 5.0 by Rales13 Nice but Highway noise awful
Very nice hotel, however, if you stay here, I suggest requesting a room away from the Interstate Highway, the road noise made it very difficult to relax and sleep.
October 29, 2012
Rated 5.0 out of 5.0 by CC13 Very comforatble and peaceful
Excellent location, rooms very comforatble and peaceful. Only 15 min to the classroom and 5 min from UNF to I-295 for the trip home.
October 21, 2012