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Rated 4.6 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by NOT your parents Holiday Inn During a recent last minute trip to Fort Myers, FL my "usual" hotel brand (a Platinum rewards member) was sold out so I ended up at a Holiday Inn. Wow was I pleasantly surprised when I walked into the lobby. It was modern, clean and a wonderful staff greeting me. The stay was so nice I decided to reserve a room at the Holiday Inn in Jacksonville. Once again I was blown away by the staff (Antonio and Valerie at the desk) and overall value. Even the breakfast quality and selection far exceeded what I have become accustomed to at my "other" hotel. My only regret is that I can not transfer my earned points to the IHG Rewards program. I will certainly be choosing Holiday Inn's for my business and personal future travel plans. NOTE: Do not attempt to follow Google Maps for directions onto the property. It will have you driving in circles. The entrance is actually just East of 295.....NOT West. November 26, 2013
Rated 5.0 out of 5.0 by Second Stay in Week We stayed here on return portion of trip to South Florida. Clean, new hotel conveniently located off 295 and 95 just South of Jacksonville. Extremely friendly, professional and helpful staff at front desk, restaurant, bar, etc. Easy access off BayMeadows. Easy to locate nearby supermarket with staff help. Would obviously stay there again. Great value for price. October 25, 2013
Rated 5.0 out of 5.0 by Service, food, beverage Although you have a great staff, there are not enough people working between 5-9PM. People have to wait too long for service and you are loosing money because people leave frustrated. The desk person and bar person cannot handle everything they are asked to do well. Food is good, but the menu never changes. Also specials run for days at a time before they are changed. October 24, 2013
Rated 5.0 out of 5.0 by Overall experience THe Staff was very welcoming and friendly. The hotel and room was very clean and comfortable. The overall experiance I was very satified with my stay and would definately stay again. October 23, 2013
Rated 4.0 out of 5.0 by Nice Hotel A nice place to stay....clean...comfortable bed. The clerk (Michele) at the front desk was excellent. The room was noisy though. I stayed on the fifth floor which was was fine but the room was on the expressway side. Cars and trucks going by all night...hard to sleep. No food to speak of and no coffee of any value at all in the AM. Oh and one last thing....the hotel is very difficult to find. No signs or helpful hints. Good luck with that. October 19, 2013
Rated 5.0 out of 5.0 by Possibly the best in Florida I stay at this Holiday Inn every other month for 2 weeks while here on business, and I am NEVER disappointed. It is like my home away from home. It is always clean, inviting and restful when I'm here. The staff are so helpful and friendly, and I enjoy coming back every time I'm here. If you are coming through or to Jacksonville, I HIGHLY recommend this hotel. The neighborhood is beautiful and quiet and safe to walk to the nearby park. There are also lots of nearby malls and restaurants with easy access to the freeway. So come on in - its a great place to be! October 11, 2013
Rated 4.0 out of 5.0 by Food I'm a Platinum Elite member, What happened to the free breakfast. There was nothing special about what they served. There are several Holiday Inn's in the area. I've stayed at all of them at a lower rate and they all have the same breakfast offering and it is free. October 7, 2013
Rated 5.0 out of 5.0 by Nice hotel for price NIce hotel for price. Front desk staff friendly and room very comfortable September 25, 2013
Rated 4.0 out of 5.0 by New Grandson Beds were surprisingly very comfortable and made for a good night's sleep after a long day. Location was ideal for our visit in Jax. Fortunately, we were able to get a room away from the elevator, not facing the highway and on the top floor, otherwise may have been somewhat noisy due to the close proximity to the highway. Pleasant staff. September 16, 2013
Rated 5.0 out of 5.0 by clean room and excellent customer service clean rooms and comfortable bed. i like the location not far from Jacksonville beach. September 13, 2013
Rated 5.0 out of 5.0 by Great accommodations great value We were on a college campus tour and not only were the accommodations way beyond our expectations but the service and hospitality were over and above the norm. They even gave us vouchers for the breakfast buffet...not part of the reservation package. Our room was clean and spacious, beds very comfortable! Highly recommend this hotel. Check in staff awesome. September 8, 2013
Rated 5.0 out of 5.0 by excellent accommodations people at front desk and housekeeping very friendly and service oriented. Will add to list of most likely to stay. August 31, 2013
Rated 5.0 out of 5.0 by GREAT stay--would come again. This hotel was beautiful and spotless. My room was very clean and comfortable. I stayed one night while I was in town looking around and considering a move to Jacksonville. The front staff was friendly, and I felt very safe in this tucked away location. There are plenty of shopping and restaurants nearby--it is in a very convenient location right off of I-295. I did not use the bar/restaurant area, so I cannot comment on those. I would definitely stay here again. August 28, 2013
Rated 5.0 out of 5.0 by Nice 3 days. Nice quiet , great people and location . great buffet for breakfast, August 27, 2013
Rated 5.0 out of 5.0 by Quiet and clean! We stay here when we visit our kids at UNF. While it is hard to find, the HI is very clean and quiet, and the desk staff are quick and friendly. August 25, 2013
Rated 5.0 out of 5.0 by Guest evaluation This is my second stay here and I enjoyed our stay. The staff are exceptional , they really made us feel welcome. Our room was clean and had no odors . I'm chemically sensitive and really enjoyed the odor free air. The only complaints are the entry door sticks and had to slam hard to close it; The other is the shower door which I had to lift up hard to open and close. I consider these minor things that just needed someone to bring it to the attention of maintenance dept. Al August 24, 2013
Rated 5.0 out of 5.0 by general the bed is a little high for us older people and a little hard the morning meal is the best I rate it a 5 star meal over all it is a real good place to stay I rate it a 4.5 not because of service which is a 5 star rate ,but because of beds and some people will love them but I am old and the bones hurt some time if the bed is to hard and I have to jump to get on bed August 19, 2013
Rated 5.0 out of 5.0 by It is one of the best holiday inn ever I stayed in this locacation 2 times the last 2 month for 7 days total and I had the best excperisnce ever from the second I walked in to the last second I walked out , my wife and I with my 2 kids stayed for 7 days , from the front desk to the room service to the lounge and the restaurant there is only 3 worlds to discribe friendly profitional helpfull Thank u for everything we felt like home August 11, 2013
Rated 5.0 out of 5.0 by comfortable bed, very clean, excellent personnel When I arrived, I was instantly greeted by courteous staff. The rooms were great; very comfortable, clean and I found the hotel to be well kept. The restaurant was excellent as well. The pool and spa very exceptional and very relaxing. I was even given a map to my destination. I will stay there again when I visit Jacksonville! August 7, 2013
Rated 5.0 out of 5.0 by Comfortable bed This hotel was very hard to find even with GPS service. Clerk at front desk was very helpful with directions. Had a lot of interstate noise even with all drapes closed and took a while to get to sleep. All the workers were very friendly and helpful. August 3, 2013
Rated 4.0 out of 5.0 by Odd location Stayed at this hotel July 2013. First thing I found very odd is that the hotel is placed in a residential area, there is absolutely no food areas (or anything else) within walking distance. Food & shopping is a short drive away. However, hotel is in a safe location due to the fact that there is nothing around it except for apartment buildings & car dealership. Hot tub did not work and that was disappointing. There was no pool towels available, even after I called from the room to see it they were available or if I needed to take one from my room. Told yes by front desk that pool towels were available by the pool, but there were no towels and there were only two of us using the pool. Over all, hotel is average. It was clean and the staff friendly but that is all that it has going for it. August 1, 2013
Rated 1.0 out of 5.0 by Condom under bed I stayed here with my family and kids and there was a used condom under the bed. Told the front desk and they could not care less. I do not think anything extra needs to be stated. Utterly disgusting. Holiday Inn should be ashamed of themselves. July 29, 2013
Rated 4.0 out of 5.0 by Staff is excellant Stayed here several times recently. Was very disappointed this time that the pool area was closed for the entire week. My wife and I enjoy sitting in the sun and cooling off at the end of a long day. July 12, 2013
Rated 5.0 out of 5.0 by Great Stay We had a great stay at this Holiday Inn, very clean, great service. The only thing we would change is their check-out time, I think 11am is too early for late risers like us but they were very accommodating and allowed us to stay until noon :) July 7, 2013
Rated 5.0 out of 5.0 by Great Hotel, Very Clean and Fresh We were traveling from Savannah to St. Augustine and looking for a hotel for the night that was on the way but closer to St. Augustine. This hotel was ideal since it was about 1/2 hour from St. Augustine. The staff was great and the room was clean. The bedding was top-notch. Would definitely recommend and will stay here again when in the area. June 24, 2013
Rated 5.0 out of 5.0 by Jacksonville Vacation I came to Jacksonville to visit a friend and vacation. The Holiday Inn at Baymeadows is one of the best hotels in the IHG chain. My room was very clean and comfortable. the hotel is off the beaten path, but easy to find and is close to shopping and the beach. The staff is very friendly and eager to assist and I felt like a Priority Member. This made my trip very enjoyable and I look forward to returning again June 21, 2013
Rated 5.0 out of 5.0 by Love this Holiday Inn I have been coming to this Holiday Inn for a year now. My stays are 2 weeks long every other month, and I enjoy every minute of it. The staff are exceptionally friendly and helpful and go out of their way to make me comfortable at their Holiday Inn. There are also lots of restaurants and shopping nearby, so I always enjoy my stay in this area. It is a clean, safe, beautiful part of town. So I recommend it HIGHLY to anyone traveling through or needing a place to stay in Jacksonville. June 20, 2013
Rated 5.0 out of 5.0 by great staff and food Staff was very friendly and professional. Antonio at the front desk is a real asset, Bar was relaxing and food was good. June 18, 2013
Rated 3.0 out of 5.0 by front desk clerk made it enjoyable The hotel was nice. Front Desk clerk Antonio was fantastic. The two issues we had was the hotel was easy to see on 295 but hard to find when you get on Baymeadows. Espically at night. No sinage as you drive off the Interstate And the breakfast was nothing to write home about. Overall the hotel was clean and comfortable. June 16, 2013
Rated 4.0 out of 5.0 by Very nice room and friendly staff The staff at the hotel were very friendly. They always greeted us whether we were arriving or leaving. The room was nice and clean. It looked like it had been refurbished in the recent past. One thing that could use some improvement is the breakfast bar. Even though they had a great many choices the cooked food didn't have a lot of flavor. The greeter in the restaurant was very friendly. I played in the pool with our grandkids which was nice. June 1, 2013
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