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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 15.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:12
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets not allowed at this property. with the only exception of service animals.

What's Nearby

What's Nearby

Attraction:
Beaches
Distance From Hotel:15.0MI

Parking

Parking

  • Number of parking spaces:124
  • Car Parking Available
  • Guest Parking is free. User assumes all risk.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:98
  • Total number of non-smoking rooms:98
  • Total number of rooms for the physically challenged:12
  • Interior corridor
  • Total number of floors:5

The Holiday Inn Jacksonville East is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. We are convenient to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. In addition the, University of North Florida, Mayo Clinic and Florida Community College South Campus are all nearby. The hotel is only 14 miles from Jacksonville's number one tourist destination Timucaun Ecological and Historical Preserve offering hiking, biking, kayaking and so
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The Holiday Inn Jacksonville East is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. We are convenient to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. In addition the, University of North Florida, Mayo Clinic and Florida Community College South Campus are all nearby. The hotel is only 14 miles from Jacksonville's number one tourist destination Timucaun Ecological and Historical Preserve offering hiking, biking, kayaking and so much more.

We serve breakfast and dinner in our on-site "Kem's Restaurant" or you can enjoy room service from the comfort of your room during hours when the restaurant is open. There are also more than 15 great restaurants such as Outback Steakhouse, Sticky Fingers and Carrabba's within a one mile drive from the hotel. All our rooms have a microwave and refrigerator. We off free wired and wireless Internet access.

Our conference and banquet space for meetings and social functions is the largest in our area. The 4,000 sq. ft. meeting facility is located on the ground floor and can serve from 25 to 300 banquet style or up to 400 theatre style.

Take a look at what customers have to say about us on TripAdvisor.

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Features
Welcome; we are conveniently located to major Interstate and highways for ease of travel to all the hotspots, including the beaches and downtown Jacksonville. We are minutes away from UNF and the St. John's towncenter mall and walking distance for 9a Baymeadows Regional Park.
Announcements
Check out our special weekend rates for groups, weddings and reunions. Our rooms are with one king bed OR two queen beds. All rooms have microwave and refrigerator/freezers. Call the hotel
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Announcements
Check out our special weekend rates for groups, weddings and reunions. Our rooms are with one king bed OR two queen beds. All rooms have microwave and refrigerator/freezers. Call the hotel directly for special group rates and see how we can make your event the best ever. Ask to speak with our Director of Sales or our Event Manager. 904-854-8000
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Guest Reviews

Rated 4.7 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Recent stay Easy access to Mayo Clinic. Friendly staff, great room. Great value for price. July 10, 2014
Rated 5.0 out of 5.0 by OUTSTANDING Could not ask for better hotel then this one. This is what every hotel across the US should look,act,and perform as. If you need to stay somewhere this is the chain of hotels you want to go with. July 10, 2014
Rated 5.0 out of 5.0 by Great 1st experience Very friendly staff, especially the front desk. Room was very spacious. Made you feel like you were at home. Front desk enrolled us in the IHG rewards program during checkout since we forgot to do it online. Can't beat the price. July 9, 2014
Rated 5.0 out of 5.0 by Great Price for a suite! The cost of staying at Candlewood Suites is so affordable. I love having the use of the kitchen in our room. The front desk staff was friendly and made us feel at home. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable Visit Room was comfortable and quiet. Received a very friendly greeting at the front desk. July 7, 2014
Rated 5.0 out of 5.0 by Great Stay I recommend this hotel the location is perfect for shopping and restuarants the staff was very friendly and the rooms were clean and comfortable I would definitely return to this hotel July 2, 2014
Rated 4.0 out of 5.0 by Perfect for Mayo Clinic Visit This Candlewood Suites is a typical experience for the brand--great value, great facility, great price. Nice staff and facility--everything you need when you don't need the frills. June 28, 2014
Rated 5.0 out of 5.0 by Great Stay! This was exactly what we needed for the 5 days between moving to the area and closing on our new house. June 23, 2014
Rated 5.0 out of 5.0 by Awesome Stay as usual!!! Always use this facility when in the area. Great location very quite and never disappoints!!! June 22, 2014
Rated 3.0 out of 5.0 Inconsistency This hotel seemed to do there own thing in regards to the way payment is taken in all other Candlewood Suites. June 18, 2014
Rated 5.0 out of 5.0 by Great staff and quiet facility The staff here are great. I work nights and had no issues sleeping during the day except for the curtains blowing into the room which let in a little more light than other Candlewood Suites. Very minor issue. An automatic front door would be a great remodeling idea for the future to aid in entering with a luggage cart or wheelchair. June 18, 2014
Rated 5.0 out of 5.0 by Always accomodating The employees are always helpful and do everything within their abilities to help us when we are in town. Customer service is one of our main reasons for always returning. It is also a very good value for the money. June 17, 2014
Rated 5.0 out of 5.0 by Great Experience Friendly staff. Clean and quiet room. Check-in and check-out efficient. June 13, 2014
Rated 4.0 out of 5.0 by Definitely Recommend Loved this hotel. Rooms look just like the pictures, super clean, and comfortable. Everything you need is within reach of the facility! June 12, 2014
Rated 3.0 out of 5.0 by o.k. visit Although a bit difficult to locate amongst all of the competing hotels in the immediate area, this place was o.k., an average Candlewood Suites. Front desk help was excellent. Room was average. Pet friendly which is a plus for animal lovers. Would stay here again. June 12, 2014
Rated 5.0 out of 5.0 by This is a reliably pleasant chain of hotels. Enjoyed the stay. Provided well for my needs. Centrally located for my appointment at the Mayo Clinic. June 10, 2014
Rated 3.0 out of 5.0 by Very clean, quiet, great value Very clean, quiet atmosphere. Lowest price hotel I found that was high quality. Bed bothered my husband's back. Pillows need exchanging. Lumpy and uncomfortable. Bathroom and kitchen were immaculate. June 9, 2014
Rated 4.0 out of 5.0 by Terrific customer service....again! This was my second visit to this location and it did not disappoint at all! Upon my arrival, I was pleasantly greeted by Ms. Genslinger who saw to my request for a top floor suite. I was concerned my suite would encounter a lot a noise since it was near the elevator. This turned out to be a non-issue; I slept like a log and hardly heard a peep the two nights I was there. By the way, I let the front desk know I needed a second night added to my reservation; it was taken care of pronto! The Candlewood Cupboard was a little pricey (which I expected), but choices were fine. Also, the gentleman at the front desk in the morning (his name escapes me) was great with customer service as well. Again, I would recommend this location to anyone visiting Jacksonville. It's not far from downtown, great shopping at St. John's Town Center and a short drive to the beaches. June 7, 2014
Rated 5.0 out of 5.0 by Great Experience We recently stayed for two weeks at this hotel, while our daughter recovered from surgery. The suite allowed us many of the comforts of home while going through a challenging event in our lives. The staff were great, very helpful and friendly. The suites have recently been renovated and are clean and well apportioned. The kitchen is fully stocked with all the items you need, and having a full-sized refrigerator and a dishwasher, makes an extended stay very convenient. The area is safe, you can walk, it's easy to access food and other needs. And the cost is much more reasonable than other local hotels. I would stay here again. June 7, 2014
Rated 4.0 out of 5.0 by easy access area 202.... 95 and 295 are easy to get to. area was quiet and restaurants and shopping a short and easy drive. the beach isnt far either. June 5, 2014
Rated 4.0 out of 5.0 by Very Accommadating!! Greeted very warmly every time we entered and or exited. Entire staff (including cleaning) were very accommadating.. The staff offered to put us into a different handicap accessible room for convenience. We did not take the new room because of the location of the one we were already in. Anytime we requested any assistance, it was done. Will probably stay at this Suites again next year. June 5, 2014
Rated 5.0 out of 5.0 by Great Value and Quality Room This hotel offered excellent value and the quality of the linens and beding exceeding our expectations. Only staying one night but was the best hotel we stayed at on our trip. Would highly recommend this property. June 2, 2014
Rated 4.0 out of 5.0 by Excellent customer service My stay at this location was really an overall pleasing experience. This location is great for access to downtown and not far from the beaches as well. I was in town for business and really wanted a good place to sleep; that objective was achieved with flying colors. No biz center there (which was a little surprising, since this location was in a business park, but not a deal breaker by any means). Bed and suite were comfortable and very clean during my visit, but upon entering the room noticed the smell of cigarette smoke. Especially surprising since this was a non smoking room; however the smell was about a 2 to 3 on a scale of 10. I chose to turn on the A/C hoping that would take care of the situation. it seemed to do the trick, but noticed the smell again upon entering the room after leaving to do some errands. I chose not to mention the smoke until checkout since I was tired and only in town for one day. Alas, there was a very pleasing smell of strawberry throughout the halls and office when I was leaving the next morning. On the plus side, Hannah was very pleasant and helpful as well as Lori the manager; she seemed really concerned about my comment about the smoke. Overall, I would absolutely recommend this location for a short or extended stay; I plan to book again when I return to J'ville next month. May 24, 2014
Rated 2.0 out of 5.0 by Great potential The property is in a great location and the staff are friendly. I found 3 of 4 pillows with hair on them as well as the bed and bathtub. Furthermore, I would be awoken during the night to find the room smelled of sewer gas. No other time but during the night. May 20, 2014
Rated 5.0 out of 5.0 MAYO VISIT Convenient, safe. Exceptional staff. If I were to stay for leisure, I would want a pool, PLUS a regular stove/oven. Room was very clean, as was the bathroom. I would definitely recommend this hotel to other people. Bed was comfortable. TV stations were somewhat limited, but that was not really a concern. May 9, 2014
Rated 5.0 out of 5.0 by Impressed with service at Belfort Road A three-week trip turned into a six-week trip for my family, and we had to move our check-out date around multiple times. I was impressed with the staff's help, including with my IHG account, as well as maintenance and more. We really enjoyed our stay despite a tough situation, and Candlewood's staff was great in helping us. May 8, 2014
Rated 5.0 out of 5.0 by Great Hotel My daughter and I stayed at this hotel for 2 nights. We loved it. It was clean and the staff were anazing. The kitchen area was fully furnished with everything that we needed. The hotel had food and drink downstairs to purchase which was very convenient . I would highly recommend this hotel to everyone. May 7, 2014
Rated 5.0 out of 5.0 by great service employees very nice and hotel is clean and very quite May 6, 2014
Rated 2.0 out of 5.0 by Nice rooms, creep guests, paper thin floors. There are creepy long term residents at this hotel, more than one that I saw hanging around in their underwear in the hallways at midnight. There is limited parking because several large trucks took up lots of parking spaces. The floors are paper thin and I spent several sleepless nights listening to the person in the suite above me pacing up and down, but it sounded like he was matching in heavy boots because the ceiling is paper thin. There is no one of staff at night, thus no one to complain to. The staff comes in at 7am, which is after I leave to go to work. The suites were nice and clean, the kitchen was nice, but between the sleepless and the sketchy characters that hang around the hotel, I would not be back. The only reason I stayed the entire week was because the hotel was prepaid and I figured I would not get my money back. April 30, 2014
Rated 5.0 out of 5.0 by Nice place to stay Friendly and helpful staff. Nice rooms and many amenities. Very good value. Would recommend. April 30, 2014
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