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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 15.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:12
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets not allowed at this property with the only exception of service animals.

What's Nearby

What's Nearby

Attraction:
Beaches
Distance From Hotel:15.0MI

Parking

Parking

  • Number of parking spaces:124
  • Car Parking Available
  • Guest Parking is free. User assumes all risk.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:98
  • Total number of non-smoking rooms:98
  • Total number of rooms for the physically challenged:12
  • Interior corridor
  • Total number of floors:5

The Holiday Inn Jacksonville East is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. We are convenient to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. In addition the, University of North Florida, Mayo Clinic and Florida Community College South Campus are all nearby. The hotel is only 14 miles from Jacksonville's number one tourist destination Timucaun Ecological and Historical Preserve offering hiking, biking, kayaking and so
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The Holiday Inn Jacksonville East is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. We are convenient to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. In addition the, University of North Florida, Mayo Clinic and Florida Community College South Campus are all nearby. The hotel is only 14 miles from Jacksonville's number one tourist destination Timucaun Ecological and Historical Preserve offering hiking, biking, kayaking and so much more.

We serve breakfast and dinner in our on-site "Kem's Restaurant" or you can enjoy room service from the comfort of your room during hours when the restaurant is open. There are also more than 15 great restaurants such as Outback Steakhouse, Sticky Fingers and Carrabba's within a one mile drive from the hotel. All our rooms have a microwave and refrigerator. We off free wired and wireless Internet access.

Our conference and banquet space for meetings and social functions is the largest in our area. The 4,000 sq. ft. meeting facility is located on the ground floor and can serve from 25 to 300 banquet style or up to 400 theatre style.

Take a look at what customers have to say about us on TripAdvisor.

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Features
Welcome; we are conveniently located to major Interstate and highways for ease of travel to all the hotspots, including the beaches and downtown Jacksonville. We are minutes away from UNF and the St. John's towncenter mall and walking distance for 9a Baymeadows Regional Park.
Announcements
Check out our special weekend rates for groups, weddings and reunions. Our rooms are with one king bed OR two queen beds. All rooms have microwave and refrigerator/freezers. Call the hotel
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Announcements
Check out our special weekend rates for groups, weddings and reunions. Our rooms are with one king bed OR two queen beds. All rooms have microwave and refrigerator/freezers. Call the hotel directly for special group rates and see how we can make your event the best ever. Ask to speak with our Director of Sales or our Event Manager. 904-854-8000
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Guest Reviews

Rated 3.8 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Great hotel with a great location We stayed at the Crowne Plaza Hotel in Jacksonville for a quick get-a-way. The front desk staff was very professional and answered our question. When we arrived at our room, I was afraid of the noise level because we were right beside the elevators. We did not hear them at all. The only noise we heard was from the concert across the river at the Landing. This was a great stay and I would highly recommend it. September 1, 2014
Rated 5.0 out of 5.0 by Good value Friendly staff for late arrival; quiet midweek stay; very comfortable bed; clean pleasant room September 1, 2014
Rated 5.0 out of 5.0 by Great event and meeting serving staff! Although this property is somewhat dated, the quality of the staff and service they provide is unparalleled. I conducted a series of three meetings here and the event and service staff for the meetings was the best I've ever worked with. Everyone went out of their way to make this the best possible series of events. The meeting rooms were fine. The sleeping rooms are in need of renovation; particularly the bathrooms and bathtubs. It looks like the rooms were semi renovated not too long ago but someone scrimped and failed to replace bath and shower facilities. September 1, 2014
Rated 5.0 out of 5.0 by overall stay From checking in,to checking out the experience was great. The staff was very pleasant, the room was clean, the bed was comfortable and the view from the balcony was amazing. Would be nice to have a mini refrigerator in the room, August 27, 2014
Rated 5.0 out of 5.0 by Awesome Stay Overall I had an awesome stay in this hotel. The rooms were clean. The breakfast buffet had good food. The business center was great and had a printer. The staff was not as friendly as I would have hoped for this hotel. I wish there was a microwave and refrigerator available for every room - that would have made this hotel more convenient to stay in. August 26, 2014
Rated 3.0 out of 5.0 by Rooms old and worn View was great, restaurants and bar great, really good service, but the room itself was barely acceptable. Paint was chipping off tub, could not soak and relax. Needed to relax from a stressful work week but that was not to be. Room does not fit the Crowne Plaza standard. Construction outside was noisy, fan in the hall obnoxious. Was told that the upper rooms were refurbished "recently" and was put up on the (top) tenth floor only to find that a few things had been updated but not all. August 26, 2014
Rated 3.0 out of 5.0 by Great Service Great service, attentive to needs and clean, but room feel and interior common areas appear worn and outdated. August 24, 2014
Rated 3.0 out of 5.0 by Cool hotel, ok rooms and staff So the hotel is nice. Has bar, coffee shop, and 2 place to eat. Staff was ok, bed wasn't very comfortable, rooms was ok, internet was slow. For the price it wasn't bad, and good area to be in. August 23, 2014
Rated 5.0 out of 5.0 by Business trip Great location, clean and professional staff. I would recommend the Crown Plaza to anyone traveling in the Jacksonville area. August 15, 2014
Rated 5.0 out of 5.0 by great service very comfortable experoirnce, nice view , friendly staff, good location and will return to a crowne plaza hotel August 14, 2014
Rated 4.0 out of 5.0 by Great location, great staff, bed was horrible The other 3 in my party liked the bed just fine... I need a harder bed, which is why I mentioned it was horrible (for me). The hotel is in a great location for going to a Jags game, with lots of restaurants and entertainment near by. The hotel staff was super friendly and helpful. The grounds outside needs to be cleaned, especially the pool area... it needs to be vacuumed bad, and the pool deck needs to be hosed/blowed off. August 14, 2014
Rated 2.0 out of 5.0 by Average Hotel Stay Our stay was for a family gathering which made the visit great! The front desk staff was very nice and check in was easy. The hotel overall was average but the service and response time was poor. Our room hot which made for an uncomfortable environment at times during our stay. August 14, 2014
Rated 3.0 out of 5.0 by Nice Room I was very impressed with my room but I was not happy that late at night I was locked out my room and the 3 of 4 keys did not work and that's ridiculous ...I am young I was alone and did not like the feeling of trying to get in from the parking lot and not being able to then not being able to get in my room ... It's just was not safe for me. Other than that everything was fine August 13, 2014
Rated 2.0 out of 5.0 by Will Never Stay Here Again This Crowne Plaza gives them a bad name. The rooms are incredibly uncomfortable and impossible to sleep in. The AC runs all night long and the space doesn't make sense so you feel cramped. The hotel is outdated overall and needs some serious attention. Bummer. August 8, 2014
Rated 1.0 out of 5.0 by Serious houstkeeping issues Based on my last visit to this hotel, they have serious issues with housekeeping, I had to spend the best time of Saturday evening to clean my own room just to stand spending the night there. First it was all about the small things, but the kept piling on, I didn’t want to care, but after cleaning my own room for hours I had missed the fireworks and everything. After the night I packed and left, didn’t even feel like having breakfast at this property. Luckily the bed sheets seemed clean enough, but that was pretty much the only clear things in the room. I have to add that the hotel seem to have refunded my stay to my credit card now, but still that doesn’t make up for this experience. August 7, 2014
Rated 5.0 out of 5.0 by Lovely Place to stay My stay here was wonderful. FYI if you plan on staying here soon please ask for a room on the 6th floor or above because they are newly renovated. The rooms on the lower floors are in good condition but just have old wall paper and furniture! August 6, 2014
Rated 4.0 out of 5.0 by Clean room , but downsides Very clean room. Downsides, walls very thin and could hear next door neighbor discipline their children. Breakfast not included and no refrigerator available in room. August 3, 2014
Rated 5.0 out of 5.0 by Military Reunion This hotel made the ship's reunion that my wife and I attended a very enjoyable experience. I will recommend this hotel for future reunions of other ships. August 1, 2014
Rated 5.0 out of 5.0 by Great view. Friendly staff and beautiful views. Extremely satisfied. August 1, 2014
Rated 5.0 out of 5.0 by Perfect vacation spot Everything about this hotel was smooth for me. Walked in and they were ready for me. Gave me a fridge when I asked. Very comfortable beds, easy parking, and a beautiful view of the city. Not too far from the beach either. I would recommend this hotel to anyone and they treat military great as well. July 31, 2014
Rated 3.0 out of 5.0 by Great place. Only had a problem with an advertised discount. Great Place. Nice river view. Excellent breakfast. Friendly staff. Only issue was not getting an advertised discount. More disappointing since I brought it up to two staff members and they did nothing about it. Even getting back to me and explaining that they could not take care of it would have been something. That one bad experience ruined a great weekend. July 31, 2014
Rated 3.0 out of 5.0 by Bad start, good ending. When we first checked in, the guy at the front desk had no name tag or even welcomed us, vs just handling us like cattle to check in as fast as he could. I had to prompt every question as it was our first time staying there. We had splurged and got the romance package and nicer room - but when we got to the room, it was not the room type nor location that was promised. We had to then go back down, wait in line and handle the awkward situation. Will, who was now working the front desk stepped up big time and fixed a sour situation to be sweet. Excluding some minor issues that are to be expected in the real world ( I worked hospitality for almost 5 years and know that it doesn't always run smooth ) everything was good. Excluding, Sunday morning we called for our breakfast to be delivered and we asked if it would take a while because if so we would do the in house dinning, they assured us no and it would take just 30 minutes. Well an hour and 15 minutes later, we finally got it. Overall though - the room was gorgeous and we would like to think of returning. Thanks Vincenzo July 31, 2014
Rated 4.0 out of 5.0 by Great location, noisy room Let me start off by saying that I was impressed with the staff. Each staff member I met were kind and helpful. The hotel is in a great location and very clean. Now for the negative. I would like to warn future guests about the horror that is the jr suite. Sure the room is spacious with a great view from the ninth floor but the Crowne never mentions that the room shares two walls with the elevator shaft. This flaw of architecture is not conducive to a restful nights sleep. Instead of enjoying the tempurpedic mattress and getting some rest I was doing my best to fight off insanity from the constant clang, clack and hum of an elevator that never seemed to stop. One would be amazed at how many people ride an elevator between the hours of 1am to 5am! In conclusion the hotel is nice just don't spend extra money on a suite unless your into paying people to keep you awake. If I was told about this obvious torture before hand I would have brought some industrial ear plugs and Ambien. You have been warned. July 30, 2014
Rated 2.0 out of 5.0 by Not A Good Experience I booked with Crowne Plaza Jacksonville Riverfront because it was close to the wedding I came to town for. But oh was it a mistake. I will never book with this chain again. July 30, 2014
Rated 3.0 out of 5.0 by Service Lacking I stayed 2 days and my room was not cleaned nor clean towels provided for the 2nd day - This is the 2nd time this has happened at this hotel and I have only stayed there twice - I learn slow July 28, 2014
Rated 5.0 out of 5.0 by Good Hotel convenient to downtown Everything was very good except the cost of the food. Dinner at Ruth Chris was really expensive and breakfast at the hotel was overpriced also. Parking turned out to be really convenient and safe. The staff was very friendly and professional. July 26, 2014
Rated 2.0 out of 5.0 by In great need of renovation The view of the Riverfront is great. The Lobby decor is beautiful and the staff is great. However the room was smelly like gym shoes. This is because the carpet is old and needs to be replaced. The air condition vent in the bathroom leaked and the ceiling is puckered around it. The bathtub was dingy and peeling. The sheers behind the curtain had rips in it from dry rot. The room was not comparable with the price. I did notify the front desk of my dissatisfaction. This was my first time staying in a Crowne Plaza and was disappointed. July 24, 2014
Rated 5.0 out of 5.0 by All around great service My family held their Family Reunion at the Crowne Plaza Riverfront, and everyone in the family stated how much they enjoyed them self. The service overall wonderful from all departments. They felt so welcomed from the first time they entranced the front door. They stated that they would like to stay at the Crowne plaza hotel on there next visit to Jacksonville, Florida. July 23, 2014
Rated 3.0 out of 5.0 by Poor internet access Wifi Internet was painfully slow and must have dropped me 50 times or more. I got tired very quickly of having to reconnect my iPad. Hotel is undergoing renovation on some floors. Check in was very fast and view of the river was very good. However, hard to do any business considering the terrible network currently in place. July 23, 2014
Rated 3.0 out of 5.0 by Not what I reserved! I made an advanced reservation for a king waterfront room. When I checked in I was told I would be in a queen riverveiw, when I explained this is not what I reserved I was put in a king non riverveiw, and told there was no king riverviews available. It was not until I was able to produce the email, told the front desk that $30 off a night and breakfast was not acceptable that a long riverview happened to be available. Ultimately I got the room requested and had a nice stay, but having to fight for my reserved room and being initially misled left me with an overall negative impression of this hotel. July 23, 2014
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