Rated 4.7 out of 5 by 138
Rated 5.0 out of 5.0 by yachtprojectsPhil as usual superb
Great rooms, Great service, great people, ( first time we have tried the on site restaurant and it was better than average) stayed many times before and sure we will again.. great job guys, Holiday Inn should send some of its staff from other parts of the world ( NOTE: Sheperton site, UK ) to see how it should be done.
March 2, 2014
Rated 5.0 out of 5.0 by Mismiswilson Nice, friendly, comfortable hotel
Very comfortable bed, nice open room. Clean smelling, relaxing room. Would stay again!
February 26, 2014
Rated 5.0 out of 5.0 by The Stones Great service
From the time we arrived to the time we left, our stay was GREAT!!
February 17, 2014
Rated 5.0 out of 5.0 by rad1027 Excellent Hotel
Great room, very clean, very inviting. I was able to rest a get a good night's sleep.
I would definitely stay here again!
The breakfast buffet was OK, nothing spectacular. The food could be a bit better.
February 11, 2014
Rated 5.0 out of 5.0 by riverbogger Jacksonville
Have stayed here a few times. Never had a bad experience.
January 7, 2014
Rated 5.0 out of 5.0 by HDER Wonderful Stay!!!!
Our stay at this hotel was absolutely great! The location was perfect. The rooms were very clean. The facilities were great. The staff was always helpful and friendly. Thank you for such a wonderful place to stay. Herb Luker
January 2, 2014
Rated 5.0 out of 5.0 by Jan19 Comfortable Bed
We have stayed here twice now and both time we were well pleased with the hotel. Very Very Clean! Beds were great. Both times. The staff is very friendly and helpful.
We go to Jacksonville a few times a year. We plan to stay here again.
January 1, 2014
Rated 5.0 out of 5.0 by Lmblmb Very clean and comfortable room.
Would definitely recommend this hotel. We stayed on Nov 25th and the following week we stayed again. Beds we very clean and comfortable. Almost like being in my own bed. Great job staff.
December 5, 2013
Rated 5.0 out of 5.0 by SanFranDude Exemplary platinum upgrade policy
This hotel has the friendliest upgrade policy I have experienced with IHG hotels as well as other chains. You never have to ask; whether it is a cash rate, or point rate, the upgrade is always given, sometimes you are even given a choice of rooms to upgrade to. Many other Holiday Inns try to avoid upgrading Plats at any cost.
December 3, 2013
Rated 5.0 out of 5.0 by MiaSuzette Great Place to Stay and Good Pricing
We were there for the night of Thanksgiving 2013 and were very pleased with the room and rate. The room was Very Clean, and the bedding was spotless. The towels were sparkling white, and the bathroom was shining bright and clean. We felt very comfortable there, which is sometimes not the case in other places we've stayed. There's a small fridge and a coffee maker with a few choices of coffees, plus an iron and ironing board to crisp up your clothing. And large wooden hangers that are removable. which is a nice feature. Our room had one wall that was All Windows..... Gorgeous!!! We will stay there each time we return to visit our family. Its wonderful!
December 2, 2013
Rated 5.0 out of 5.0 by Seabee24 Great Stay!!
Enjoyed my stay very much and especially loved the whirlpool tub in the room! Would definitely stay at this property again!
November 20, 2013
Rated 5.0 out of 5.0 by andysim33 great room
one of the most comfortable beds I have experienced. Room was spacious and immaculate.
November 19, 2013
Rated 3.0 out of 5.0 by matchboss Suite
The wife and I came down to visit family,staff were great,room was super nice and clean,only problem was no hot water in shower..Had to take a bath in the Jacuzzi tub..The $10.65 breakfast was a little out there.Other than that this is a very nice place to stay.
November 18, 2013
Rated 4.0 out of 5.0 by Rm2889 Great time
We had a great stay in Jacksonville. Would recommend to anyone. Everything is very close to the hotel.
November 18, 2013
Rated 5.0 out of 5.0 by billkath very attentive, courteous, accommodating staff
After staying at your hotel in August for the first time, we returned in November due to a great experience, during the first stay. This time we came to Jacksonville to celebrate our granddaughter's 2nd birthday.
We had her birthday dinner in the dining room and the dining room staff, although busy with room service calls, went above and beyond to make the event a great experience, especially for little Miss Cortney.
Special thanks to China, Robin and Adrianna who made dining in the hotel extremely pleasant, in addition to the rest of the staff we interacted with during our stay.
We will definitely be back to stay with you, in the future.
November 18, 2013
Rated 5.0 out of 5.0 by PATRON5 Clean, new and very friendly staff.
Relatively new motel, every staff member uttered greeting at every encounter. Room rates excellent as was the food in the restaurant. Overall a very nice 4 day stay!
October 24, 2013
Rated 5.0 out of 5.0 by Navymom17 A wonderful expierience for our entire family
What a wonderful hotel!!! Very friendly, clean & homey!!!! Definitely recommend to everyone I know, thank you for your hospitality!!!
October 18, 2013
Rated 5.0 out of 5.0 by MLuc Jose was fantastic!
I called early on Saturday morning on my way from Augusta to Jacksonville to verify my reservation (I booked with a block of rooms for a wedding). I asked when I could check in because I would be arriving earlier than check in time. Jose assured me there would be a room available when I arrived between 12:30 and 1pm. I got to the hotel, Jose remembered speaking to me earlier, asked me about my trip, told me about the hotel amenities and offered me a drink. I mentioned that I was an IHG member but I didn't have a card or a number. He offered to look it up and add the stay to my account before I checked out the next morning. When I checked out the next morning, I wanted to make sure Jose was able to find my account, again he spoke to me by name and assured me he had found my account. I didn't get to spend a lot of time in the hotel but the room was clean and comfortable. Everything met my expectations and then some. I can't wait to visit Jacksonville again and stay at this Holiday Inn. It's hard to find employees that take their job seriously and truly care about the people they come in contact with daily. Jose is a true gem! I hope someone will take the time to tell Jose how much he is appreciated.
October 17, 2013
Rated 2.0 out of 5.0 by Fordrox NO acknowledgement for rewards club
The desk person told me i was unable to use points for my stay, and never acknowledged my Platinum elite status.
October 10, 2013
Rated 5.0 out of 5.0 by Sandy61 Great Services
room was very clean, excellent service, shower was excellent overall, I was very happy.
September 2, 2013
Rated 5.0 out of 5.0 by booba10 Staff
Your staff is wonderful, polite and very courteous.They made my stay comfortable.
August 27, 2013
Rated 5.0 out of 5.0 by MOWIZKID Second Home
The Holiday Inn staff, rooms and restaurant are excellent. The rooms are very comfortable and perfect for those that travel with their high speed internet better than any in Orange Park. The restaurant has one of the best steaks and grilled salmon you can get anywhere in town. Jose at the front desk greets everyone by name and happy to help with any and issues any guest needs assistance with. When I travel to Orange Park on business, I always ask for the best hotel in the area, the Holiday Inn in Orange Park Florida.
August 25, 2013
Rated 5.0 out of 5.0 by FreqJAXTraveler Best In Jacksonville
After trying many IHG brands in the area, this has become my regular place to stay on business trips in JAX. Well maintained property, rooms are clean, quiet, and comfortable, Food is decent for a hotel restaurant, food and drinks are reasonably priced. The only thing lacking, is recognition for Elite IHG members. Many other Holiday Inns will hold a manger's reception weekly or nightly or give free drink and breakfast coupons daily. This hotel only offers a free bottle of water or beer at check-in and a preferred parking pass that in reality doesn't really mean anything. For your most frequent and valued customers, these little things make a difference.
August 24, 2013
Rated 5.0 out of 5.0 by BrandonMaria Wonderful stay and great service
This was our first time staying at a Holiday Inn Express Suites, and it will not be our last. From the moment we walked into the lobby to check in, the hotel was very modern and well decorated and fresh water with lemon and ice cream were on hand. Our room was as advertised and the military fare for a King bed style room was better than most other hotels in the area but with a much better location to the Naval Hospital, which is what we planned our stay around.
The breakfast buffet at $13.99 was a great value with plenty of hot and cold offerings along with fresh juice and coffee. All in all, this was a great hotel stay.
August 12, 2013
Rated 4.0 out of 5.0 by golfer7 Great Experience
From that start we had a great experience dealing with your front desk after they accommodated our last minute group in finding 3 rooms in order to join another in our party. The hotel itself was exceptionally clean and well maintained and the comfort of the beds and pillows was great. We even got to sit around your comfortable lobby in the evening with other members of our large group visiting Orange Park for a family reunion. We will surely come back when we are in the area. However, you may consider closing down y our restaurant. The food was poor and the wait staff was very unprofessional. On the first day, the waitress thought she was a comedian which was not appreciated and on the second day the other waitress was not attentive to our group of 6 even though there was no one else in the restaurant.(again, bad food). But all I all we will be back but unfortunately you are missing an opportunity to also have our restaurant business.
August 11, 2013
Rated 3.0 out of 5.0 by NYRandy Good but cutting corners
Room was clean and the bed was comfortable. Amenities were lacking. For starters, a small bottle of conditioner shouldn't be too much to expect. The wifi was easy to connect to but kept dropping out every time I tried to access a busy web page; much less a spreadsheet from the Internet. I had planned on staying an extra day but moved to a location where I could work remotely.
July 29, 2013
Rated 5.0 out of 5.0 by Angel2012 Our weekend stay
We will be back soon. It was clean very nice felt very safe and room service was good too.
July 26, 2013
Rated 5.0 out of 5.0 by Linda1654 Welcoming respite
The accomodations are always impeccably maintained.
July 21, 2013
Rated 5.0 out of 5.0 One of the Best Holiday Inn Express Locations I've Seen
What a great experience. The facilities are very clean, hotel is nicely located and accommodations very comfortable and relaxing. This is one of the best Holiday Inn Express experiences I have ever had and one of the lowest prices I have ever paid. This is my new destination hotel when I am in the Jacksonville area.
July 10, 2013
Rated 4.0 out of 5.0 by RHDLG Great Value and experience
For as new as the property is , there are a few minor items that seems to be average or below.
Example, I am a frequent guest, and several of the rooms bathrooms, are needing touch ups or painting/or wall coverings. Floor coverings near elevators are wearing before their time.
Rooms always very clean, and front desk staff super accommodating.
July 8, 2013