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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: JACKSONVILLE
  • Distance From Hotel: 15.0MI
  • Local time zone: GMT-05:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:12
  • Parking
  • Service Animals Allowed



  1. English
  2. Spanish

Pet Policy

Pet Policy

Pets not allowed at this property with the only exception of service animals.

What's Nearby

What's Nearby

Distance From Hotel:15.0MI



  • Number of parking spaces:124
  • Car Parking Available
  • Guest Parking is free. User assumes all risk.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:98
  • Total number of non-smoking rooms:98
  • Total number of rooms for the physically challenged:12
  • Interior corridor
  • Total number of floors:5

The Holiday Inn Jacksonville East is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. We are convenient to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. In addition the, University of North Florida, Mayo Clinic and Florida Community College South Campus are all nearby. The hotel is only 14 miles from Jacksonville's number one tourist destination Timucaun Ecological and Historical Preserve offering hiking, biking, kayaking and so
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The Holiday Inn Jacksonville East is on the East Loop of I-295 and Baymeadows Road, Southeast of downtown Jacksonville. We are convenient to shops and eateries at the St. Johns Town Center and The Avenues shopping mall. In addition the, University of North Florida, Mayo Clinic and Florida Community College South Campus are all nearby. The hotel is only 14 miles from Jacksonville's number one tourist destination Timucaun Ecological and Historical Preserve offering hiking, biking, kayaking and so much more.

We serve breakfast and dinner in our on-site "Kem's Restaurant" or you can enjoy room service from the comfort of your room during hours when the restaurant is open. There are also more than 15 great restaurants such as Outback Steakhouse, Sticky Fingers and Carrabba's within a one mile drive from the hotel. All our rooms have a microwave and refrigerator. We off free wired and wireless Internet access.

Our conference and banquet space for meetings and social functions is the largest in our area. The 4,000 sq. ft. meeting facility is located on the ground floor and can serve from 25 to 300 banquet style or up to 400 theatre style.

Take a look at what customers have to say about us on TripAdvisor.

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Welcome; we are conveniently located to major Interstate and highways for ease of travel to all the hotspots, including the beaches and downtown Jacksonville. We are minutes away from UNF and the St. John's towncenter mall and walking distance for 9a Baymeadows Regional Park.
Check out our special weekend rates for groups, weddings and reunions. Our rooms are with one king bed OR two queen beds. All rooms have microwave and refrigerator/freezers. Call the hotel
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Check out our special weekend rates for groups, weddings and reunions. Our rooms are with one king bed OR two queen beds. All rooms have microwave and refrigerator/freezers. Call the hotel directly for special group rates and see how we can make your event the best ever. Ask to speak with our Director of Sales or our Event Manager. 904-854-8000
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Guest Reviews

Rated 4.7 out of 5 by 295 reviewers.
Rated 5.0 out of 5.0 by Great place to stay I always stay here while in Jax. Great place - clean, comfortable with a very friendly staff. June 26, 2013
Rated 5.0 out of 5.0 by A Quality Experience This was my first stay at Hotel Indigo. I was pleasantly surprised by the room design and level of service. The room was clean and comfortable and all of the hotel staff was friendly and accommodating. The water view came complete with swimming turtles! I can without reservation, recommend this hotel to all. June 25, 2013
Rated 5.0 out of 5.0 by Great Staff! Clean, Comfortable & Stylish!! We had a great time during our stay, we will stay again. The staff was great, very nice and made my dog feel welcome. I was a litlle hesitant to book when I discovered that they don't require vaccine records from people who have pets, but when we walked in the room and it was very clean and smelled great I felt a little better. The garbage outside the front door lobby of the hotel was full and overflowing from the time we checked in to the time we checked out. As far as the rest of the place it was really nice, clean and we definitely loved it. We will look for Hotel Indigo in every city we plan to visit. Bar was awesome, lots of nice people. And the room service/restaurant food is good. June 23, 2013
Rated 1.0 out of 5.0 by Let sleeping dogs lie! In your bed. This hotel has a great price point. If you are an animal lover than this barn is for you. The don't designate certain floors or rooms for people who bring their pets. I personally find that sleeping with animals is a filthy practice. There are dogs in the common areas where food and beverages are sold. This is unsanitary. Ruff! June 22, 2013
Rated 5.0 out of 5.0 by Excellent, Billing not so good The Room, the hotel, the restaurant and bar, work out facility. All Excellent. Parking is OK. Location Perfect. No little fridge, so you need cooler. Billing, I have no idea what is going on there? My card is billed $50 more than paper invoice, It is pending. So I watch it. Now, it showed you billed the same amount a second day. I have two pending charges both $50 more than my invoice. Have no idea what is going to happen. When it goes from Pending to Charge, lets hope it is correct. That is the only uneasy about hotel. I want to stay there again, but now I'm afraid I'll get in some billing nightmare. June 11, 2013
Rated 5.0 out of 5.0 by Will stay again We found the rooms clean and neat. We had our two small dogs with us and it was great to find a nice hotel that allowed pets. The staff was very friendly and the location was very convenient. June 7, 2013
Rated 5.0 out of 5.0 by Awesome This is a really nice hotel and the price was very much a surprise. June 7, 2013
Rated 5.0 out of 5.0 by delightful my wife and I were very happy with our decision to stay at this hotel Indigo. from the moment we entered the lobby we knew the place was perfect for us. great facilities from rooms to outdoor pool & spa. great food at happy hour. Would highly recommend this terrific property May 27, 2013
Rated 3.0 out of 5.0 by Room smelled bad I have been a guest at this Indigo numerous times and have not had a bad experience. This stay was not a good one. I was assigned a room near the elevator apparently due to purchasing through a discount website. I found out from the front desk that guests in this room typically complain about elevator noise. Noise was not a problem however, the room smelled so bad that our clothes absorbed the smell. In addition, the smell seemed to be mildew and caused sinus headache. Like the hotel but this was a terrible experience. May 24, 2013
Rated 5.0 out of 5.0 by comfortable room and very sincere staff Will be staying here freguently when my daughter starts college at UNF.Very comfy room and near all properties.Every restaurant you could think of and plenty of places to shop and entertain all in walking distance. May 22, 2013
Rated 5.0 out of 5.0 by Awesome two night stay! Stayed at this hotel with family and pets. The beds were comfortable the hotel was well designed as were the hotel rooms the walk area around the lake was beautiful and perfect for walking the pets. The hotel is located near shopping centers and restaurants. Everything was perfect I love this hotel. May 22, 2013
Rated 5.0 out of 5.0 by Great place to visit on the weekend Thoroughly enjoyed the Hotel, especially the outside patio. Everything was great. May 21, 2013
Rated 5.0 out of 5.0 by Couldn't have asked for more My husband and I recently stayed at the Hotel Indigo for five days in conjunction with attending The Players Golf Tournament. We enjoyed our stay very much. All the staff we interacted with: Ethan, Brent, Tracey, Mary and Seth, were friendly and very helpful. We took advantage of the half-price appetizer happy hours and everything we ate was delicious. We also had breakfast and one dinner and the food was consistently good. Our room overlooked a small lake and the king bed was very comfortable . The bathroom and shower were larger than most. This hotel is in a great location; there are restaurants within walking distance and access to any number of other eating establishments within easy driving range. We had never stayed at a Hotel Indigo before but will definitely look for them in future travel and will return to this hotel the next time we are in the area. Definitely recommended! May 19, 2013
Rated 5.0 out of 5.0 by Great In-Town Getaway Needed to leave our home to the kids and grand kids for a teen sleepover, and wanted to experience a restaurant in Tapestry Park. Hotel Indigo was convenient, easy to book online, great weekend rate. Room was very nice, well-appointed with a coffee maker and decent coffee. Bathroom shower was great, as was the desk chair. King bed was comfortable, room was clean. Very happy with our stay, especially since the weather was rainy and windy and we were able to easily get to the restaurant and back, even during the worst of the storm. May 13, 2013
Rated 5.0 out of 5.0 by Amazing Hotel Fantastic area amazing hotel and friendly staff esp. Bartender Brent May 12, 2013
Rated 5.0 out of 5.0 by Met all our expectations Nice hotel, comfortable rooms and a nice bar area too. Walk to restaurants and lots of shopping in the area. Went to Poms for dinner. Okay a little pricey will try the place next door limeleaf next time. May 9, 2013
Rated 4.0 out of 5.0 by Housekeeping ...this is my second time staying here, and I am usually pleased with all the services...THIS time, housekeeping was not up to standard. On my floor there were trays of food left outside rooms that had not been picked up the whole day..unsanitary! I left my room at 9:00 am and when I got back at 3:00, it was still NOT made up...I saw the person handling that, and said that she wasn't sure when she would have it done..I left, came back at 5:00 and it was complete...from what I gather there was only ONE person handling the housekeeping for that floor....Mismanagement? Looking forward to my next visit there and hope the housekeeping situation has been resolved May 9, 2013
Rated 5.0 out of 5.0 Best 2 day stay ever! All the staff we met were friendly and knowlegeable. The room was clean, fresh smelling, and the staff kept the towels coming. Love that shower!! Food at the restaurant was yummy and reasonably priced. Chef Ross really knows his food! First day there we were too busy connecting with relatives and the second day it rained, so I can't tell you what the pool was like, but it looked wonderful. We looked in on the fitness room, but didn't workout...they have some machines and dumbells in differing weights. Good enough to keep up your basic routine. The immediate neighborhood has some nearby shops I did not have time to investigate, but they all looked interesting. May 5, 2013
Rated 4.0 out of 5.0 by In Love with Hotel Indigo I thought Hotel Indigo was gorgeous just as their website displayed. My only issue was the front desk clerk when we checked in. She seemed to be very involved in her Facebook status than the customers. She was very short with us. Any questions we had we were prompted to look for the information in the book located in our room. May 4, 2013
Rated 3.0 out of 5.0 by Good weeknights, Poor on weekends This is a nice, relatively upscale property during the week. Its quiet, but with a nice small restaurant and bar. On the weekend, however, the character changes completely. Instead of upscale business travelers, the hotel is taken over by groups of high school kids on sports related trips. Be prepared for slamming doors, yelling and games in the hallways and a rather unpleasant experience. Definitely a property worth considering Sunday night through Thursday night. For Friday or Saturday, find another hotel. May 3, 2013
Rated 5.0 out of 5.0 by Awesome hotel in a terrific location This is my favorite hotel in Jacksonville. Clean, colorful, very trendy and modern, nice linens and huge walk in shower. Wish I could find an Indigo in all the places I visit! April 25, 2013
Rated 5.0 out of 5.0 by Warm relaxing enviorment The hotel was beautiful and very relaxing. The staff was amazing. The area was nice and convient to lots of places. I would suggest if in the area make it your place to relax you wont be dissappointed. April 20, 2013
Rated 5.0 out of 5.0 by second stay good as the first This was our second stay at the Jacksonville Indigo, and both were great. The staff is very helpful and friendly. Rooms are clean and refreshing. We'll be back for a third visit and more. April 19, 2013
Rated 5.0 out of 5.0 by First time at a Hotel Indigo Service was excellent! Staff very friendly and helpful. Location was very nice since a lot of business travelers are alone. A variety of restaurants within walking distance. On the river so very pretty. Brent at the bar/grab and go food case was great. April 18, 2013
Rated 5.0 out of 5.0 by Pleasant Change! Our experience while staying at the Indigo Hotel was very pleasant! The staff was wonderful, helpful, and very friendly!! It was a nice of change of pace to stay at hotel not owned by a huge corporation and the guest services reflected all the personal touches. The room was relatively spacious and the wood floors were a nice change from carpeting. The area around the hotel is beautiful and serene with a nice view, as well as, some choice eating places within in walking distance. Our last stay in Jacksonville was at the Aloft which was a nightmare inclusive of a rude staff and a horrible smell in the guest rooms. Ironic, since while staying at the Hotel Indigo, the Aloft has been gutted and closed for repairs. I will have to say that had we not stayed at the Aloft we would not have discovered what a treasure the Hotel Indigo is....my only small complaint, is that although the rooms are cleaned on a daily basis, the tables, lamps, etc. did not seem to be dusted at all while we were there. April 12, 2013
Rated 5.0 out of 5.0 by Enjoyed a 4-day stay The staff took very good care of our family group when we stayed for a wedding. The wedding room rate was excellent. We felt comfortable in the lounge, enjoyed the bar and could not believe how good the food was; it's a simple menu and every item we tried was fresh and well-prepared. How often can you say that about a hotel? The rooms were refreshingly different. Our older aunts were thrilled with the showers with multiple grab bars and rooms with plenty of natural light. We were disappointed that we could not get a second rack for our suitcases but managed without one. I later found out that extra racks were available, just not when I asked. The few shops and restaurants near the hotel were handy and we wished more of the storefronts were occupied. All in all, a very pleasant experience. April 1, 2013
Rated 5.0 out of 5.0 by Great service & great showers! We recently had a great stay at the Indigo in Jacksonville, Fl. The service was excellent and the accommodations were very comfortable. We especially enjoyed the large shower and clean bathrooms. This is a unique hotel and we will be back! April 1, 2013
Rated 5.0 out of 5.0 by wedding headquarters Fantastic property!! Four wedding parties last weekend, staff was very attentive and pleasant. Food was really good, the room was comfortable and the location was fabulous...Overall, a great choice. March 29, 2013
Rated 5.0 out of 5.0 by Birthday wishes do come true! Never heard of this hotel but decided to book a room and give it a try for my birthday. The location is convenient to area restaurants and most importantly to the St. John’s Town Center. Upon entering the lobby I loved the décor and the "green" appearance of the hotel. I was welcomed by a courteous receptionist who smile was contagious. The hotel felt cozy and lively, the rooms are beautiful, extremely clean and the view was to die for. The staff is very friendly and accommodating. Would highly recommend the Bistro/Café… awesome food and reasonably priced. I recommend this hotel to anyone visiting Jacksonville or anyone in town wanting to treat them self as I did. I certainly will visit again. Thank you! March 24, 2013
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