Rated 4.1 out of 5 by 243
Rated 1.0 out of 5.0 A MASS HOTEL I EVER BEEN
This was worse stay I have ever had!
This hotel it is a really mass, since the check in desk till every single hotel´ details!
I was unable get a call since my line was blocked, at sight, I have been informed that my credit card was declined after swap it gain, my line isn't working as well! I have missed change flight because this line failure. After all I have been charged for restaurant meals since I haven´t been stay there and at moment of check out, there were so crowd at 0400 AM that I couldn't even complaint about of that!
I will never come back again at this Hotel and I hope nobody do not come too! At least but not last do not expect any help about any supervisor or manager they act on same way of any other single employee!
October 6, 2015
Rated 5.0 out of 5.0 by RaofA Fantastic Hotel and staff
Was checked in by Kay Ann and she was absolutely fantastic. The room was clean and modern. The restaurant had great food.
October 6, 2015
Rated 5.0 out of 5.0 by SandyVS One of the best overall stays, ever.
This was one of the best hotel stays I've ever had. The whole staff was very welcoming, helpful and genuinely nice, the whole stay.
Every time I woke up during the night, I thought I was at home, the bed and pillows were that comfortable.
When I go back to NYC, I will most likely stay at a hotel closer to the sights I want to visit, but this was the perfect hotel for me to stay at while I was learning to navigate the subways and buses.
October 4, 2015