Rated 3.1 out of 5 by 41
Rated 5.0 out of 5.0 by Sab1980 Excellent guest service
The guest service is excellent which is the one reason i choose this hotel to stay. The renovated rooms are excellent designs and comfortable.
Front office staffs are so welcoming and are ready to answer your any calls with smile. This is something which we dont find in other places.
Need to improve the breakfast menu and internet speed.
Best choice for customer service.....
February 18, 2014
Rated 4.0 out of 5.0 by Mark DL Friendly staff and nice room
This hotel is starting to renovate rooms, elavators etc.
I was lucky to stay on the 2nd floor thats already finisched.
The gym is also very nice but the pool was too cold.
Breakfast and buffet were realy good.
The staff was also very friendly!
The 2minors things for me on thursday & friday evening it can be very noisy in the coridor's and also the wifi connection doesn't cover whole the room.
February 10, 2014
Rated 4.0 out of 5.0 Feel at Home with the welcoming personal and duty managers
I am frequent Al Salam hotel visitor, I have a great welcome, by choice of room awaiting for me. Front Desk and Duty managers are always attending to my needs with a great and friendly manner.
One main comment that Rooms needs to be renewed in all floors starting with the Executive floor. Also a executive lounge if the hotel * permits.
February 1, 2014
Rated 3.0 out of 5.0 Smell bathroom not good.
The bath don't have a smell good, and the bath it's as dirty, probably because the room it's old and it need a rebuild.
January 30, 2014
Rated 4.0 out of 5.0 by SAAKHTAR RECOMMENDATION
I HAVE BEEN STAYING AT THIS PROPERTY FOR YEARS BUT THE IHG LOYALTY PROGRAM IS NOT VERY HELPFUL.
HOWEVER, YOUR STAFF MEMBER MR SAULAT ALI WAS EXCEPTIONAL IN ACCOMODATING OUR NEEDS AND WAS VERY PROFESSIONAL. I THANK HIM FOR THAT.
OVERALL, THE PROPERTY NEEDS TO BE UPGRADED.
January 25, 2014
Rated 1.0 out of 5.0 by Serendipody32 The "New Experience"
Rooms on the second floor have been refurbished. They look very nice rooms, much better looking than many other old and tired hotels in the Kingdom, however many of the the simple facilities such as electric sockets, lights etc do not always work. A lot of work still needs to be done here before they are properly fit for use. It is wrong to expect guests to work out the problems.
Other things include key card door locks don't always work and the lift has a complete mind of its own.
For a hotel that is in a very rough part of the town they need to try much harder.
January 25, 2014
Rated 2.0 out of 5.0 by SHABBIR HOLIDAY INN JEDDAH - BAD EXPERIENCE
I HAD BOOKED BUSINESS PACKAGE ROOM AND WAS BEEN GIVEN A ROOM ON 7TH FLOOR. DURING MY SLAY I NEVER FELT ABOUT STAYING ON EXECUTIVE FLOOR.
SHOWER BAD, WATER DID NOT GOT WATER IN FORCE.
January 5, 2014
Rated 4.0 out of 5.0 Jeddah makka
Its fine to stay and enjoy in the centar of jeddah
January 3, 2014