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Rated 4.6 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by Staff While he staff at the bar lounge were wonderful, they were understaffed and so the wait for drinks was a bit long. August 29, 2014
Rated 3.0 out of 5.0 by Staff need a lot more training in hospitality Facility is good, but short of staff specially in the dining room. The front desk and overall management very rude and unhelpful. August 28, 2014
Rated 5.0 out of 5.0 by great service This is a great place to go. It was clean the staff was great. The food is was great. That place i will go back and i would definitely recomened that place to any one August 27, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great A/C I booked this hotel at the last minute due to business needs. The hotel was easy to find. The desk agent was very nice. The bed was comfortable and the A/C kept the room very cool. A great place to stay in the Jessup, MD area August 25, 2014
Rated 5.0 out of 5.0 by Comfortable Room and Great Breakfast Great ambiance coupled with upgrades made the stay quite comfortable. Future Holiday Inn stays are definitely on the horizon. August 25, 2014
Rated 5.0 out of 5.0 by Great Visit Came to your hotel for business purposes, had no issues whatsoever, everyone was nice and always offered there help. August 25, 2014
Rated 4.0 out of 5.0 by It's been a while The staff at this Holiday Inn are as good as it gets, When in the area I stay here and it is always a pleasure. The location is very convenient. 10 mins to airport ,20 mins to inner harbor. But my loyalty to this particular location is the staff who treat you well and are always pleasant. August 24, 2014
Rated 5.0 out of 5.0 by Had an excellent stay at this location. This location was excellent to me and to my group of travelers. the front desk manager, Daniel went out of his way to accommodate us any way he could. Providing us a shuttle to and from the office, a few dinner runs, and a trip to the shopping area. The driver was always ready to take us where we wanted. and the staff at the hotel was generally well above what i expected at a Holiday inn. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable stay, cool lobby (unexpected) Entering the hotel it was more modern than expected. Slept well with very comfortable bed and lots of television options. August 23, 2014
Rated 3.0 out of 5.0 by Careless / insensitive Manager We stayed two nights. After we checked out, we bought over $200 of items from lobby. At the end of purchase, we wanted to use a space (empty) for prayer, which usually lasts not more than 5 min. Manager denied. Very careless, insensitive manager. Jeff. August 23, 2014
Rated 5.0 out of 5.0 by Great!! I stayed one night from Chicago on business and it was a great friendly experience. the rooms are very clean and comfortable. great location. RR Taqueria across the street at the gas station is very good. i'm Hispanic so I know good tacos. August 20, 2014
Rated 4.0 out of 5.0 by Quiet and comfortable Pros: Excellent service. The condition and upkeep of the guest room was very good. The room was quiet and had good access to power outlets. Cons: There is only one entrance to the hotel off of Route 1 which was a bit inconvenient because I had to go a long way around to get to the other side of the street due to the median. You may need to frequently re-enter your internet access code. August 18, 2014
Rated 5.0 out of 5.0 by Business Trip Clean rooms, good service, excellent breakfast offering. i would definitely recommend this facility and i will stay here in the future if I am traveling to this location. August 18, 2014
Rated 5.0 out of 5.0 by Welcome Weary Traveler We arrived late at night. The front desk was extremely efficient. They remembered that I had called ahead requesting a roll-away bed and it was in the room when we arrived. They promptly provided us with two extra sets of towels as we have 5 persons in our party. The bar was closing in 10 minutes yet they were very pleasant serving us a couple of drinks that we could take to our room for the night after a long day of travel. This was a great hotel for the weary traveler! August 12, 2014
Rated 4.0 out of 5.0 by Staff and cleanliness of the room If you want excellent staff and service, then this is your hotel. However, they do lack in cleanliness of the room. Upon entering my room, there were used cups lying on the floor from the previous stay. I am a person with short hair and there were several long hairs along the tile bathroom floor and sink areas. This is unacceptable within any hotel. As I opened the closet door to put away my clothes, an ironing board (unattached) fell out towards me. It was a good thing that I was paying attention. When removing the ironing board, I found the rooms safe. There was so much dirt and debris in the closet, that you could tell that it had not been cleaned in months. Holiday Inn normally is better that this facility for cleanliness. August 11, 2014
Rated 5.0 out of 5.0 by Good Stay Excellent Place to stay...It was clean, quiet and staff was very helpful. Good size rooms and accommodation was good. August 6, 2014
Rated 5.0 out of 5.0 by Great Experience I had an excellent experience from the moment we walked in the door. The newly rennovated Holiday Inn provides a clean, comfortable stay with sincerely polite staff. Lynn did an excellent job at check in answering all my questions and making sure we would be completely satisfied. Upon entering our room, i was pleased with the upgrades that had been done in the room as well as the size of the room. August 4, 2014
Rated 3.0 out of 5.0 by Breakfast Buffet The hotel provided me a shuttle from airport to hotel. But when I went to arrange a return shuttle, they said they didn't provide airport shuttle service and offered to call me a taxi. Also, the breakfast buffet was sub par. The fruit had no taste. They were out of bacon on a couple mornings. The tables weren't bussed. And two of the four coffee mugs on a "clean" table looked like they were just rinsed under cold water. On a good note, the room was very clean, quiet, and provided excellent amenities. Just eat elsewhere and plan for you own transportation. August 3, 2014
Rated 5.0 out of 5.0 by clean and comfortable rooms We enjoyed our stay overall. The location was great for getting in and out of Merriweather Post Pavilion for a concert and even though the hotel had a party atmosphere due to a large number of fellow concert goers, my room was quiet and the staff was courteous and helpful and kept things under control. July 31, 2014
Rated 3.0 out of 5.0 by Would return but need front desk training The entire facility was decent. However the Front Desk were rude. Don't pay for the breakfast as it isn't worth a dime. Small fridge in room never got cold. July 30, 2014
Rated 5.0 out of 5.0 by Clean , Quiet and Krupps. Very clean and quiet. Krupps coffeemaker in the room and comfy king bed and nice shower. Great rate and easy access to Merriweather Pavilion and Frank's Diner. July 28, 2014
Rated 5.0 out of 5.0 by Welcoming and Clean I was very impressed by the cleanliness and friendliness of the hotel and staff. I would definitely recommend this hotel to anyone that is in the area. July 28, 2014
Rated 5.0 out of 5.0 by Exceptional staff One of the best Holiday Inns that I have encountered. Staff is super efficient and friendly. Rooms are clean and comfortable. July 28, 2014
Rated 5.0 out of 5.0 by LOVED IT I loved the upgrades,I was impressed with the lobby. Very nice room .keep up the good work. July 27, 2014
Rated 5.0 out of 5.0 by Excellent greeting and nice room design This hotel, although an older property, has been completely renovated and is very nice, convenient to the airport, Columbia and Interstate 95. July 27, 2014
Rated 5.0 out of 5.0 by Business Travel The Holiday Inn in Columbia, Maryland is the best Holiday Inn in Virginia and Maryland. Front desk folks are the best. July 27, 2014
Rated 5.0 out of 5.0 by Nice place to stay Freshly remodeled, great room, comfy bed, great shower, plenty of parking near the exit July 24, 2014
Rated 5.0 out of 5.0 by Clean and modern We stayed for one night and this hotel was very clean and modern. The price was right and the staff were very attentive. I am very picky when it comes to cleanliness and couldn't find anything wrong. Bedding was comfortable, not the cheap thin mattresses. Plenty of electrical outlets to charge our electronics. Bathroom had Bath July 22, 2014
Rated 5.0 out of 5.0 by Staff was fabulous! The staff was over the top friendly and helpful. The waitress even helped me carry "the help yourself" coffee back to my room. It was a hotel where all the employees seemed to actually like their jobs. July 17, 2014
Rated 5.0 out of 5.0 by Great Hotel in Columbia East-Jessup We have been to several Holiday Inn Hotels and this is the best we have seen so far. Great Hotel and Excellent Service. The food was great and the service was excellent, thanks to Denise, she is just the best. She attend to our every need and she was very friendly. Thanks Denise. Would definitely recommend this hotel and will stay gain when We are in the East-Jessup. July 2, 2014
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