Rated 3.6 out of 5 by 19
Rated 5.0 out of 5.0 by BayRock Back to normal
I'm delighted to say that the quality,service, comfort etc at this hotel are back to being fantastic...(after a brief blip some months ago).
It's in a great location with friendly staff and all amenities that you would need (restaurants,bars,shopping,movies,gym) within walking distance. The rooms are well appointed, comfortable and clean.
November 10, 2013
Rated 4.0 out of 5.0 by Josh746 Fine, but a few niggles
Good location, close to Rosebank Gautrain but after a few visits the flaws become apparent.
Paid wireless Internet is slow on the high floors rendering it useless for business purposes.
Also I had to beg for coffee six days in a row at breakfast.
Front desk staff are fine, but others need retraining or motivating.
October 9, 2013
Rated 1.0 out of 5.0 by Nomboniso Always the best service!
This is a really good hotel, the right venue, locality and the best service you need.
September 30, 2013
Rated 4.0 out of 5.0 by rockmann7 nice hotel
first time visit joburg , i like holiday inn ,like my home in every country . actually ,i am satisfied with my stay .special the location is easy . just meet a small problem ,that my room shower hot water come a little later .
September 27, 2013
Rated 1.0 out of 5.0 by Andre1111 Stay at Rosebank Holiday Inn
Terrible stay at Holiday Inn Rosebank. No face cloths and bill incorrect
September 10, 2013
Rated 5.0 out of 5.0 by Jdw1968 Great customer service
Second time staying at this hotel. Great location and fantastic front desk staff. Melissa was particularly helpful in organizing a Soweto tour for us and even negotiated a better rate for the group. I will definitely come back.
August 17, 2013
Rated 1.0 out of 5.0 by NotImpressed011 Give this hotel a miss.
I had a reservation for a room with a shower, as I am slightly lame on my left side, which makes climbing in and out of a bath an interesting exercise. On getting to my room, I found a bath with a shower in the bath. I immediately phoned the front desk expecting the oversight to be corrected, only to be told there were no rooms with showers available. Strike one. The fact that the bath had flat floor and the basin was close to the bath so that I could use it to support myself when climbing in or out, meant I didn't complain any further.
As with another review, the reservation was for a room with a double bed, yet the room I had was given had twin single beds. Strike two.
Television picture quality on all the available channels is very poor, especially CNN, where even the sound quality is poor, with picture and audio breaking up every 15 or so seconds, making it difficult to follow a news story. I thought it was just my room at the end of the one wing, but my three colleagues, staying on other floors, mentioned the same problem. Strike three.
If you enjoy hot coffee with your breakfast, you'll have to bring your own, as you won't find any in the restaurant. If you enjoy eggs, get there before 07:00. As for toast, order it 20 minutes before your eggs, if you want to eat them together. The continental breakfast has a wide variety on offer, so rather give the hot breakfast a miss. Strike four.
I you do end up at this hotel, there are a number of excellent restaurants in The Zone shopping centre, so enjoy your evening meals there.
July 6, 2013
Rated 5.0 out of 5.0 by Romley Multiple stays in HI Rosebank
I have been staying in the Holiday Inn Rosebank on business for periods between 7 days and 28 days over the past 15 months. During this time my experiences have all been pleasant - Attentive and friendly staff always make me feel welcome and at ease.
July 4, 2013