Rated 3.8 out of 5 by 92
Rated 2.0 out of 5.0 by mknodcs0783 Poor Service
For a hotel that I have used regularly with a refurbished restaurant the service this time was very disappointing. Limited meal menu; very slow dinner service; an hour to receive basic room service when the hotel had very low occupancy; laundry that had to be chased up; Executive lounge with untrained staff and food on display for hours with no covering; bathroom amenities not replenished......
January 18, 2015
Rated 5.0 out of 5.0 Comfortable, spacious, clean room
The hotel met my expectations. We had a short but comfortable stay. I've put in a request at booking to allocate a room on a higher floor and advise that we were travelling with a child (no option to book a child in the room). These requests were not accommodated/mentioned at check-in and the sofa bed was not prepared for the child. The two security guards at the hotel gate were never friendly when we used the gate to enter/exit the hotel grounds.
January 13, 2015
Rated 5.0 out of 5.0 by Yumbya Ambience and comfort
My stay was was highly satisfying to my family and I.
The excellent room services, food, warmth from the staff is highly appreciated and commendable.
January 12, 2015