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Rated 3.4 out of 5 by 17 reviewers.
Rated 1.0 out of 5.0 by Broken Heater and Bugs Very disappointed in the room as I stay at many hotels including other Holiday Inns. The heater was broken and the room freezing when I walked in. The knob to turn the heat on was there but was cracked and could not be turned. The clear plastic air hood was also busted off and blew the curtains open. I also had to kill a fly and two other larger bugs ... In January! The curtains were also broken and the only way I could keep them closed was with a paper clip. Overall the room was very dated and spent. I will not stay there until some remodeling was completed. February 4, 2013
Rated 3.0 out of 5.0 by Pillows and HVAC This inn does not have any King sized pillows. And the pillows they do have seemed smaller than the standard size. The heat/ac units exhaust blows right onto the curtain so that one must put a pillow or other object on top of the HVAC unit so that it exhausts into the room, not behind the curtain. We stayed two nights. The room makeup after the first nights stay was minimal at best. The beds were just pulled up and the covers not smoothed but were left wrinkled. The coffee pot was not emptied and dirty coffee and water cups were not removed. All and all a half completed job. November 30, 2012
Rated 4.0 out of 5.0 by Clean comfortable room Clean room in quiet part of hotel. Beer very cold with considerate server in the bar - good selection on juke box. November 20, 2012
Rated 3.0 out of 5.0 by Please Update this Hotel This hotel is in serious need of updating. The rooms smelled - I use that in the plural because I moved from one room to another because of that. The second room I was moved to was not as bad. I was in Johnson City for about 5 days and decided to move to another hotel after two nights. The alternative was similar in price and a better value for the money. A total refresh of this property would change this dated, dingy hotel to something competitive. If not, Holiday Inn should not bother with this place, save its reputation, and remove its name from the property. October 29, 2012
Rated 5.0 out of 5.0 by Excellent Staff Noisy Guests Hotel staff was excellent. Could not have asked for more courteous and efficient staff. We were very dissappointed when other guests decided to take their party to their room after midnight and it overflowed into the hallway. We were told the hotel had ok'd this. However, the parties involved allowed their visitors to remain in the hallway making noise. No problem if you can keep under control and behind your door but this spilled into the hallway......just got a little out of control for those hours in a hotel. October 26, 2012
Rated 3.0 out of 5.0 by Friendly Staff...property is dated Can't say enough about the courteous staff. The property is dated and does not offer modern amenities or conveniences. The meal I received from room service was disgusting. I was surprised that anyone would feel comfortable serving this food, let alone management allowing it to leave the kitchen. Nothing fancy either...just chicken and vegetables. How do you screw that up? Well...they did.The heating and air in the room is old, rusty and not functional. I just find it odd that with the choices out there for new, modern hotels, that this property would allow itself to be in this condition and that Holiday Inn would allow this proprty to represent its brand. Good location though... October 22, 2012
Rated 3.0 out of 5.0 by we all have rights... let me explain myself, im a non-smoker! and I often use the stairways of the hotels as abit of exercise. when I used the stairway I was welcomed by a cloud of smoke, I thought a guest had left there room to had a smoke. but that wasnt the case, I reached the bottom floor...there were several, what looked to be hotel employees having cigarette or two! so, hints the title. i too have rights as a non-smoker, and not to smell like an ashtray, not to mention how unprofessional it looks having your employees standing around, near the front door of your business. good luck with this. October 21, 2012
Rated 4.0 out of 5.0 by wifi and membership Having no/exceedingly slow wifi service was annoying and detracted from our stay in that we had to go elsewhere to get/send messages. No recognition of Club membership even after I checked to see if they had our membership number. Disliked the loud NBC tv broadcasts in the reception area. October 14, 2012
Rated 3.0 out of 5.0 by No light to read by in bedroom There was no overhead light exc in the entryway so only the two low wattage lamps lit the sleeping area. No one could read a book. The TV did not include a Public Broadcasting channel. Beds were wonderfully comfortable however. The closet had only four hangers in it. Bathroom was nice but one day we had to request towels because not enough were put out for us. I thought Holiday Inn offered free breakfasts but it must have been another place I was remembering. The gym was an empty room. October 12, 2012
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