Rated 4.7 out of 5 by 96
Rated 4.0 out of 5.0 by Larjenna Comfortable bed, great reservation service, great jacuzzi
Everything was great. Wish they had discounts for being in town for medical procedures. Was looking forward to relaxation by the fireplace but it would not work. Sent a maid up and she tried but it would not work. :-(
February 13, 2014
Rated 4.0 out of 5.0 by peggy30 Good location and comfortable stay
The room was clean. The beds were comfortable. Breakfast was good. Staff was polite. Hotel was nice. The room was a little too warm even with turning the thermostat down. But, overall was a convenient location and
January 30, 2014
Rated 5.0 out of 5.0 by m_inLondon Fantastic overnight stay
This was a stopover trip on my way from Memphis to Washington DC. Just a shame that I was only able to spend one night there. Lovely hotel. All of the staff we encountered were polite and courteous. Great big bedroom that was very clean.
January 12, 2014
Rated 4.0 out of 5.0 by Sandy T. A great experience!
Hotel was beautifully decorated for the holidays! Staff was very friendly. Room was clean and quite comfortable. Loved the queen sized beds & 2 types of pillows (labeled soft & firm). Breakfast was full size & hot! Although the hotel was 4 miles off of I-81 (on I-26 W), it was worth it!
January 6, 2014
Rated 5.0 out of 5.0 by Bucky7 Nicest Hotel Experience
My stay at the Holiday Inn Express was the best hotel experience I've ever had. Every aspect exceeded my expectations. My family and I were very pleased.
January 4, 2014
Rated 5.0 out of 5.0 by Chicagoman9 Wonderful Staff
I have spent every Monday thru Thursday at this IHG for the past 4 months and I have to thank all the staff for being so hospitable. I especially want to thank Rofina for finding my medicine that I left behind and turning it in to the front desk. Pat J then took it upon herself to contact me and arrange for me to pick it up after work.
I have stayed at bigger named properties where the staff have not extend such a courtesy when I have left items behind.
Thanks and have a great 2014. If I ever have another contract in Kingsport. I'll be back.
December 25, 2013
Rated 3.0 out of 5.0 by Bens65 unappreciated
I am a platinum rewards member that doesn't feel appreciated here. I haven't received my preverred room type in several stays and I can't remember the last time I received an upgrade. The rooms are OK, but I do expect a little extra for my loyalty.
December 17, 2013
Rated 4.0 out of 5.0 by Whatisthis something needs to be done about the hot breakfast
The breakfast are bad. the eggs are gross and will not eat them. I have to go some where to get breakfast. The so call hot breakfast is not good, even the cereal in not good, need to get brand named cereal. The cereal does not have much of a tast.
Maybe you should try to eat the eggs, I don't even think they come from a chicken.
the commodes in this motel was very loud, you could hear them all night, until you fall asleep.
December 16, 2013
Rated 5.0 out of 5.0 by ALS2013 Great place
I've stayed here several times now and it's been great every time. The staff is great and the rooms are clean & comfortable !!
December 5, 2013
Rated 5.0 out of 5.0 by MaryB27 WOW. One of the best Holiday Inn Expresses!!
We called the hotel from the road and Shawn (who answered the phone and then checked us in later) was fantastic. He provided great information and was so pleasant. When we checked in, we could not believe the lobby and breakfast area. They were beautiful with amazing (and tasteful) Christmas decorations. It all made a business trip during the holidays so much more like being at home. After we got into our room, I called the front desk immediately. We were shocked to find a beautiful fireplace (electric) ready to go.
Our entire experience was delightful. Thank you!!!!
November 27, 2013
Rated 4.0 out of 5.0 by Chicagoman69 Just Like Home
This place is like my home away from home.. They treat me like family.
November 24, 2013
Rated 5.0 out of 5.0 by Bobbbb Great Stay
Staff is very friendly and helpful. Very Clean rooms. Fast internet.
November 18, 2013
Rated 5.0 out of 5.0 by Friends2 Excellent stay comfortabl
service great, comfortable bed, food wonderful, would stay again on way through
November 15, 2013
Rated 5.0 out of 5.0 by Suzy28 Very clean and comfortable room.
This motel was the cleanest, nicest motel I have been in in awhile. I came for one night and was highly impressed by the cleanliness and how beautifully kept this motel was. This is the cleanest and nicest Holiday Inn Express I have been in. Staff was friendly and I felt safe there. Would highly recommend this motel! Can't think of any bad thing about it or the stay!:)
November 5, 2013
Rated 5.0 out of 5.0 by GWS63 great fall experience at this location
enjoyed the great Halloween decorations throughout the lobby, breakfast area and in other locations in the hotel.
October 22, 2013
Rated 5.0 out of 5.0 by Dartthecat Great property. Attentive staff.
In addition to being a clean, modern and comfortable motel, the location is very convenient to restaurants and the interstate highways.
October 18, 2013
Rated 5.0 out of 5.0 by Bean34 Comfortable
Comfortable and clean. I have stayed here often and am always impressed.
October 15, 2013
Rated 4.0 out of 5.0 by popalaw Great Lobby
Incredible decorations for the fall. Beautiful lobby to relax and dine in.
No acknowledgment for being a loyalty member and kid at check in was poor.
October 10, 2013
Rated 5.0 out of 5.0 by Chicagoman69 Great Value and the bed is great!
I am impressed how management helps out. From the free breakfast to the snack after work to the free wifi it is hard to find this much value anywhere else. You can't beat it. I have found a place I call home while in Kingsport , TN.
October 7, 2013
Rated 5.0 out of 5.0 by MThornton64 Great place to stay
The staff was attentive, courteous, and knowledgeable. Very well trained and so helpful!! I would most definitely stay here again!
October 7, 2013
Rated 5.0 out of 5.0 by stewart14 quiet, clean hotel
room was clean, good water pressure, extra pillows was great, towels were very soft and plentiful, was there for race weekend so prices were high but all hotels are that way on race weekend. breakfast was good. would have been nice to have breakfast available extended hours for race weekend. no tables available for us to sit and eat breakfast on our first morning. quiet. would stay again. no complaints. need new entertainment in lounge. asked for confirmation to be sent to my email and never received.
September 2, 2013
Rated 5.0 out of 5.0 by Ztravelers A very pleasant experience!
We were on our way home from vacation and I found the hotel on my GPS. I called & gave them my IHG number and it was so easy. When we got there, the check went very smoothly, the young lady was friendly and efficient. When I asked about places to eat, she was very helpful. The room was clean, bed was comfy and we enjoyed a yummy breakfast. Thanks for an enjoyable stay!
August 22, 2013
Rated 5.0 out of 5.0 by happytraveler3000 Great hotel!
We have stayed at this hotel on two different trips. We can always count on it to be top-notch, and will include it on our regular trips to the East Coast.
August 16, 2013
Rated 5.0 out of 5.0 by bullboy9 Great stay
Great stay. Only thing bad was there's not many restaurants around to eat at night. Enjoyed my stay.
August 8, 2013
Rated 5.0 out of 5.0 by Mark97531 Beautiful, Comfortable, Quiet
We were able to stay in a Jacuzzi Suite. Even though we didn't have time to enjoy the tub, the room was great, the view was superb, and the breakfast delicious. The room even had a fireplace - probably the first one I've ever seen in a HI Express.
August 3, 2013
Rated 3.0 out of 5.0 by spenceroid good location
this is a better visit than most hotel that i stay in and im a 5 night a week guy
July 29, 2013
Rated 5.0 out of 5.0 by grannybjl Beautiful Hotel
We had to go to a funeral in Kingsport and this was the closest hotel to the funeral home Last minute reservations but was accommodated nicely The room was great the breakfast was delicious and the staff was very pleasant I thought the room was a little pricey but that could be because of the last minute reservations Overall the hotel was very comfortable
July 28, 2013
Rated 1.0 out of 5.0 Poor experience
My family and I were bitten by some type of bug while staying one night there. The staff seemed not to care. I stay Holiday Inns on business routinely, and have never had an experience like this at any other Holiday Inn.
July 26, 2013
Rated 5.0 out of 5.0 by Theatrefan A spacious suite enabled us to relax
We stayed 4 nights in a suite on the ground floor. The suite was spacious and comfortable. This was our first visit to Kingsport and the location proved to be good for trips to Cumberland Gap, Cherokee Lake and Knoxville. The breakfast area was very pleasant and the choice of breakfast items very good. We used the excellent indoor pool. Overall this was a very relaxing stay in a very good location and I would thoroughly recommend the hotel.
July 24, 2013
Rated 5.0 out of 5.0 by desertdeb Wonderful!!!!
This Holiday Inn Express if off the beaten path, but shouldn't be missed. The room was extremely spacious with wonderful amenities. I wish I could've stayed longer to enjoy it.
July 15, 2013