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Rated 4.4 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Wedding/Receptions From check in to check out, everything was excellent. We were greated warmly. Any and all questions were answered in a very polite manner. I would recommend this Holiday Inn for anyone staying in the area. September 16, 2014
Rated 5.0 out of 5.0 by great location for my work and leisure I have a particular interest in the revolutionary war period. Front desk staff were quite helpful in orienting me to the area and pointing me to important sites to visit. This led to my finding more interesting sites in the greater Mohawk Valley. The general ambience of this facility and the pleasantness of the staff made my stay an excellent one. September 15, 2014
Rated 5.0 out of 5.0 by Clean It was very important to me to be able to have my pet with me. This hotel made that possible. The room was well appointed, providing a microwave, refrigerator September 10, 2014
Rated 5.0 out of 5.0 by nice room and great outdoor pool i would recommend this hotel to families with kids. nice outddor pool and grounds September 10, 2014
Rated 5.0 out of 5.0 by Great Stay for Fishing Sacandaga Lake Tournaments If your are holding a Bass Club Tournament at Sacandaga lake then you need to stay here. Plenty of parking and battery Charging outlets for boats. Staff is friendly. Only 20 minutes to lake launches. Good food at restaurant and Bar. Within walking distance to other restaurants. Tractor supply near along with Wallmart. Pool is in great shape. Great experience and a definite 4 star with 5 star staff. September 9, 2014
Rated 5.0 out of 5.0 by Restful Night Front desk staff was very friendly and professional. The Lobby was clean and inviting. The hostess at the restaurant was very pleasant, and attentive. We took our meals to go, hey were very delicious and portion size was perfect. The room itself was very clean and up to date. The housekeeping staff was very friendly the next morning. September 9, 2014
Rated 5.0 out of 5.0 by friendly staff staff greeted us and all had smiles on their faces September 7, 2014
Rated 3.0 out of 5.0 by General Being an IHG Rewards member I must say that for the amount of money charged for the room it was totally not worth it. The paper thin walls are really bad. The fact that we could hear the next rooms complete conversation (and everything that went with it) through the bathroom vent as well as see light through that same vent was unexceptable. I know that this hotel is in quite a rural area but that is no excuse for sup par conditions at such a price. You charged a premium price (for the geographical area) and delivered something far less. I have been a member for some years and will continue but with a more wary eye hoping this is not a trend. Try to submit this failed the first time becaus I did not put my email address. I didn't put it because it said in a previous line do not use your email for privacy purposes. Also , I don't go by nicknames. September 4, 2014
Rated 5.0 out of 5.0 by Nice, Clean hotel This hotel was nice and clean and appeared to be recently updated. We didn't use the pool or restaurant, so can't comment on those. Should we be in the area we would consider this hotel if the price is right. September 3, 2014
Rated 4.0 out of 5.0 by Nice hotel, good staff, but pillows not good for me Everything about this hotel is very nice, but I didn't sleep well due to uncomfortable pillows. Price is a little high since it doesn't include breakfast. All that being said, it is still a nice place to stay. September 2, 2014
Rated 4.0 out of 5.0 by Modern accommodations and good service Overall experience was pleasurable. The beds were comfortable, the rooms were updated with all the electronic wiring you may need. Also liked that it had a restaurant and lounge. We would definitely stay in the future at this hotel for upcoming family events. September 2, 2014
Rated 5.0 out of 5.0 by Great Overall Experience Clean and comfortable facility. Excellent staff demonstrated courtesy, professionalism and a caring and friendly attitude. September 2, 2014
Rated 5.0 out of 5.0 by Food in the Restaurant It was early in the morning and I wanted some hot coffee and a good breakfast before a full day of work. The waitress was so attentive and got me coffee when I sat down. The menu was full of excellent choices and I was pleased with my selection of an omelet with Swiss cheese and ham. I was working at my table and the food arrived hot and quickly. I was impressed with the quality of food, the service and atmosphere. Thank you for a great experience. September 1, 2014
Rated 5.0 out of 5.0 by best hotel in the area This is one of my favorite hotels. Very quiet and comfortable rooms and the restaurant is very good with a great lounge area. I look forward to staying here several times a year. September 1, 2014
Rated 5.0 out of 5.0 by Typical High Quality of Holiday Inn Typical clean and comfortable Holiday Inn. Wireless internet a bit weak August 29, 2014
Rated 5.0 out of 5.0 by My Relaxation The room is very comfortable. Very good mattress for sleeping. I love the breakfast in the restaurant. Lunch and dinner is also very good. You can also relax at the pool (in the summer). The HI is better than a couple I have been in over the years. I will be staying there again. Next month we are going to Boise, Idaho. We are only staying at the HI there for 1 night though. August 27, 2014
Rated 5.0 out of 5.0 by Excellent I was pleasantly surprised when we arrived at this Holiday Inn. We have never been to this area and visited for a friend's wedding and they had rooms blocked in advance. Next time I visit it will be my choice as well. Loved it!! August 27, 2014
Rated 5.0 out of 5.0 by Clean Hotel with Friendly Staff We've stayed at this location at least six times during 2013 - 2014. It is a very clean, comfortable and safe. Staff is friendly and easy to check in and out. Dinner at Lanzi's on the Lake was great. August 26, 2014
Rated 4.0 out of 5.0 by Check-In The night desk staff did not recognize my platinum membership. I did bring that to the attention of the day desk staff August 25, 2014
Rated 5.0 out of 5.0 by Clean comfortable room I am a frequent traveler. Traveling for leisure and business. I try to always choose a IGH property if available in the area I travel too. My room was clean and comfortable with modern conveniences. The TV channels were plentiful. Upon arrival the front desk clerk was personable and recognized me as a Platinum member. I received a call about one hour after arrival to check to see if I was pleased with my room. The exterior of the hotel is well kept and attractive, the grounds impeccable. Even though I did not have a pet with me it was nice to know that the Holiday Inn chain is recognizing that guests love their pets and as part of the family travel with them. All employees I encountered were personable except for clerk at desk at 6 AM. He didn't seem to be enjoying his job because when I asked a question about where the business center is . The answer I received was short and made me feel like a fool for not noticing the center when I passed it.. Over all, It was a nice hotel close to many restaurants and shopping. I think it was a bit pricey for the area . I have stayed in Hawaii for less a night then the cost of a night here. August 24, 2014
Rated 5.0 out of 5.0 by Front desk staff They were excellent, friendly and informative. Explained everything we needed to know. August 22, 2014
Rated 5.0 out of 5.0 by Good stay after hard work The best hotel in Johnstown, very convenient location, very friendly staff. Has its own good restaurant as well as some other good restaurants nearby August 20, 2014
Rated 5.0 out of 5.0 by Wonderful experience Was totally surprised at what a wonderful hotel and experience at this location. Everything was topnotch August 19, 2014
Rated 5.0 out of 5.0 by ROOM CLEAN AND ADEQUATE. WIFI AVAILABLE. MAID SERVICE GOOD. TV GAVE GOOD PICTURE.HALLWAY WAS QUIET. ACCESSIBLE TO LOBBY, RESTAURANT AND PARKING LOT. August 19, 2014
Rated 4.0 out of 5.0 by Good Hotel Hotel stay was pleasant. The breakfast was good but was not included in hotel price. I did get a 25% discount making breakfast price reasonable. Long walk to lobby from room which made it difficult since my wife has crutches, August 18, 2014
Rated 5.0 out of 5.0 by Overnight In Johnstown NY Excellent stay - the hotel is clean bright and secure...excellent and attentive staff in the restaurant - good food and friendly staff. The young lady we dealt with at the front desk very friendly and helpful but when she asked a question of her supervisor - her supervisor was not quite as friendly - that aside a good stay. August 17, 2014
Rated 5.0 out of 5.0 by dining food was good but waitress was slow. had to wait almost 20 minutes to get change after paying my bill. August 15, 2014
Rated 5.0 out of 5.0 by nancy after a 3rd party reservation disaster my stay here was absolutely great! rooms were clean and wonderful August 14, 2014
Rated 4.0 out of 5.0 by No other choice in this location Hotel looks different compared to other Holiday Inn Rooms conditions are not that great and especially the bath room August 14, 2014
Rated 4.0 out of 5.0 by Clean and Pleasant We stayed several nights in a double bed room with our two small kids. The staff was exceptionally friendly and the hotel was very clean. The beds were comfortable and we enjoyed breakfast each morning. The only drawback was that for the price the room was extremely small. There was just enough room for the beds and furniture but barely any room to place luggage and move around. Overall the cleanliness and friendliness resulted in a very pleasant stay. August 13, 2014
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