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Rated 4.2 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by great service i will be staying at the new HOLIDAY INN EXPRESS AND SUITES AT THE LAMBERT AIRPORT IN ST. LOUIS, MO. IN NOVEMBER. HOPE TO GET SAME TYPE OF SATISFYING SERVICE THERE TOO,. September 3, 2014
Rated 4.0 out of 5.0 by Comfy beds and great a/c Our overall stay was good. The room was clean and comfortable, with the exception of the urine smell in the bathroom that my husband detected. My 23 year old son in law with a valid drivers license was denied bar service and was told that his ID was fake. I have a problem with that. He had no prior alcoholic beverages before trying to order a beer, and his license was completely valid. We didn't appreciate having to pay $5 to park at a facility that had ample parking for guests. I think the hotel was a bit overpriced for it's location, though the rooms were nice. September 3, 2014
Rated 3.0 out of 5.0 by SHS Reunion Rooms need telephone books. Breakfast food and service fair to average August 27, 2014
Rated 4.0 out of 5.0 by Good Sleep Great sleep and very convenient to downtown (because it was downtown). I was disappointed there was no type of complimentary breakfast. August 22, 2014
Rated 5.0 out of 5.0 by clean We loved this Holiday Inn, The lobby was very clean, newly decorated August 22, 2014
Rated 4.0 out of 5.0 by "Good" Room 319 The receptacle outlets were loose and my phone charger would not stay in. The faucet in the shower was very cheesy and felt as if I was going to break it while turning it on and off. The AC/Heater was a little noisy. Other then that my stay was great and very accommodating. August 18, 2014
Rated 5.0 out of 5.0 by bathroom The bathroom did not have a fan so after showering the mirror fogged up August 17, 2014
Rated 5.0 out of 5.0 by Great experience! I usually travel to Johnstown once a year. I have always stayed at the Holiday Inn Downtown. The rooms are great; the staff has always been cordial and the location is central to the area. August 16, 2014
Rated 4.0 out of 5.0 by Decent hotel Location is great, internet not so great. Hotel is nice but I feel it is too expensive for Johnstown, PA. August 14, 2014
Rated 3.0 out of 5.0 by water issues On the first night of my stay faucet water was brown. When I called the front desk they instructed me not to drink it, I would need to purchase (expensive $2 a bottle) water for drinking from the machine in the hall or go to a store and purchase. August 11, 2014
Rated 4.0 out of 5.0 by Jouhnstown Business Trip was fine. Location and facilities OK. Fitness cennter brought no value if interested. Dining was pleasurable. August 11, 2014
Rated 5.0 out of 5.0 by Holiday Inn Johnstown PA Decent place to stay in Johnstown. Can walk to the Floods City Music festival. August 7, 2014
Rated 5.0 out of 5.0 by Great Place The staff was the best part of this hotel experience. The front desk employees were pleasant and helpful and the bartender let me charge my cell phone using her personal charger. They just wanted us to have a good stay. If there is a down side to this hotel, it is the fitness center. I did not use the pool or sauna, but the fitness room is very small and could use a few hand weights or bands. Other than that, we had a great trip. August 6, 2014
Rated 2.0 out of 5.0 by terrible noise do not stay in the wing above the conference rooms. the noise is unbearable. July 31, 2014
Rated 1.0 out of 5.0 by worst stay ever don't have much to repeat myself on this matter i hope that you improve your services or you might just be losing the few good workers that you now have July 30, 2014
Rated 5.0 out of 5.0 by Excellent place to stay We stayed at the Holiday Inn Downtown Johnstown for our son's wedding. We were traveling with our two large dogs, who are part of the family, and that's the way they were treated by the staff-like family. It was a little inconvenient having to bring the dogs through the lobby to get on an elevator, but we managed. This is an excellent place for a wedding reception or other similar gathering, as the décor was absolutely beautiful. The only recommendation that we have is to make the dog area outside a little larger, if possible, We would definitely recommend this property to someone else, particularly if they travel with pets. As previously noted, the staff; from the reception desk to the maintenance staff, everyone was extremely professional, courteous, and helpful. July 28, 2014
Rated 4.0 out of 5.0 by Nice amenities Nice enough room, very disappointed with the twin bed couch pullout as we had our 2 sons with us. Don't describe it as a sofa pullout if it's a loveseat pullout--please! July 27, 2014
Rated 5.0 out of 5.0 by Aways stay there when in town. Service was excellent once again. Will stay there again when back in Johnstown. July 25, 2014
Rated 4.0 out of 5.0 by Nice room but customer service needs help The Holiday Inn was very nice and clean. We felt safe and it was convenient to my family events. The only problem that I experienced was that the customer service representative wasn't able to assist me with a online price discrepancies versus the amount I was actual charged. Very disappointed that I paid more then my quoted amount. I'm big on customer serviced and because that failed. I'm less likely to recommend or even use a Holiday Inn again. I was also surprised that guest were charged a $5 fee for parking daily in such a small . July 23, 2014
Rated 3.0 out of 5.0 by Military Rates never had this problem before... i retired Army Vet and have book 5-7 rms at this holiday inn ever year for the past 10yrs during the 4th, which is our family reunion time. now, i reserve and pay for all the rms. this year they made me show a Military ID for every rm??? luckily my family serves our country with pride and we had more than enough IDs to show them... July 11, 2014
Rated 5.0 out of 5.0 by clean environment and helpful staff The hotel staff were friendly and helpful, which made me relaxed. The whole environment was bright and clean, it made me feel safe. My room was clean and the floor was quiet. Housekeeping staff were very friendly. The pool and gym area were clean and well lit. July 10, 2014
Rated 5.0 out of 5.0 by Clean and comfortable A clean and comfortable room with a very clean bathroom. Bed was very comfortable as was the couch while unwinding. Service was prompt, polite and top notch. All things considered avery nice stay. July 9, 2014
Rated 4.0 out of 5.0 by Nice renovation, but noisy HVAC unit Overall, a nice hotel in a good location with pleasant and helpful staff. Our only negatives were the surprise factor of being asked to pay $5/day for parking (we moved our car instead), and our room's terrible HVAC unit that would vibrate the longer it ran, then stop with a "clunk," over and over, none of which were conducive to quality sleep. We probably should have moved to another room, but with all our bags for 4 days, and long days at a convention, it was just another something to kill our sleep time. Sadly, in every case like this I wonder why the cleaning staff never notices (or cares enough?) to alert other hotel staff to fix problems before guests notice them? They're in the rooms almost every day.... Odd, but common nonetheless. July 9, 2014
Rated 2.0 out of 5.0 by Uncomfortable beds, FEE for parking, NO FREE breakfast, I would not recommend this hotel to anyone, Unless you want to pay a lot of money for a room that smells, and to wake up and have your back hurting, with no FREE breakfast. After they take your parking fee. Staff was great. July 8, 2014
Rated 5.0 out of 5.0 by worth the trip Used this spot as a quick getaway, perfect! Every staff member friendly, location perfect! This hotel had a great pool. We had Carl drive us up to top of incline as the lift was down. He was the nicest guy! Bar was nice, thanks Joe, front desk greeted us and woman noted priority club(Roxann(a?)) She was super helpful. Houskeeping individuals really helped us figure where to go and what to do in addition to keeping the place very clean. We look forward to going back one day July 7, 2014
Rated 5.0 out of 5.0 by Excellent Service The people AT THE HOOTEL WERE VERY FRIENDLY AND RESPONSVIE July 3, 2014
Rated 4.0 out of 5.0 by Great extended weekend We stay here for the Thunder in the Valley motorcycle rally. That's the reason for the middling score for "value for money" but honestly the "event pricing" is the norm everywhere for these kinds of things. We chose based strictly on location, but the first time we arrived, we were very pleasantly surprised by the appearance and amenities of the hotel. We have never been disappointed in any way and would stay here anytime we were in town. July 3, 2014
Rated 5.0 out of 5.0 by Johnstown Holiday Inn Stayed here for the Thunder in the Valley motorcycle event. Very nice rooms and excellent staff. The covered parking in the parking deck was a nice plus too. Will stay here again! July 3, 2014
Rated 4.0 out of 5.0 by Great times We had a great time at thunder in the valley. Plan on going back next year. Booked the room at his time. July 2, 2014
Rated 5.0 out of 5.0 by Very nice place to stay in Johnstown If you want a really nice place to stay in Johnstown, I would highly recommend this facility. From check in to check out I was impressed. The room was very nice and the bed and pillows were heavenly after a day of traveling. I would recommend the on site restaurant as the food was delicious and service great. I plan to return for another visit soon and will not hesitate to stay again. July 1, 2014
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