Rated 4.2 out of 5 by 48
Rated 1.0 out of 5.0 by Saundra76 Will never stay here again
This is one of the worst hotel experiences that I've ever had. The first room I was given had a leaking tub. When I asked to be switched to a new room, I was downgraded (and had to cart my luggage to the lobby twice because the key didn't work the first time#. The new room had dirty looking towels, several insects that I had to kill, white splotches on the bed skirt #I don't even want to think about what that was), a dirty shower curtain, paper thin walls, and a non-functional hair dryer. The best part of the stay was the mediocre club sandwich in the restaurant. The staff at check out did not even ask about my stay. Apparently they already knew the answer and didn't want to ask. I would definitely not recommend staying at this hotel.
May 13, 2013
Rated 5.0 out of 5.0 by Sunblade50 Excelent place to stay.
I stayed here over the Easter weekend and had a great stay. I will be staying here again this week. This will be my fourth time staying at the Downtown Holiday Inn and each time I have had the pleasure of having a clean, comfortable, quiet, room. The staff are very helpful and the pool is very nice. This will be my choice any time I'm in Johnstown.
May 5, 2013
Rated 5.0 out of 5.0 by WildMan We love you!
Very relaxing visit mid-week. Beautiful Spring day with 80 degree weather, perfect for sight seeing.
April 25, 2013
Rated 3.0 out of 5.0 by LizM1973 scary chair and toiletries mix up
I have stayed at the Holiday Inn Johnstown many times for business and normally have a great experience, but there were two issues with my last stay. One, I conditioned my hair with body lotion because that's what the staff had placed on the sink. Shampoo and what I thought was conditioner were on the sink together, but after my shower I realized that it was body lotion and not conditioner. I checked my priority club gift bag and found mouthwash and the real conditioner. I'm sure this was just a mistake because the lotion and conditioner look very much alike, but as a woman traveling for work, this was just aggravation after a long day. After my shower I also noticed that the armchair in my room was covered with white stains. I have attached a picture for reference. I steered clear of the suspicious-looking chair and went to bed wondering about the cleanliness of the room. At check out I showed the picture to the front desk who was very apologetic. I later received an email that the stains were residue from a cleaner housekeeping had used the previous day. I have to say I don't quite buy that and if that is the case, you may want to think about using different products.
February 4, 2013
Rated 5.0 out of 5.0 by PI7013 Great Room and Exceptional Customer Service
I left my jacket at the hotel and they shipped it to me!!! :) They also recommended great places to eat and things to do.
The beds were comfortable, the TV had a great channel selection- great coffee/water and amenities.
January 15, 2013
Rated 5.0 out of 5.0 by GreatExperience The staff react above and beyond what I would have expected
The service awareness of the staff at this hotel is the best I have experienced. If you want something they go beyond what is expected. What great staff!
December 9, 2012
Rated 5.0 out of 5.0 by wagn Excellent service and very clean room
I had and excellent stay at this hotel. The room was the best that I have stay in at this hotel. My complement to the staff for the service they provided.
November 29, 2012
Rated 5.0 out of 5.0 by srak Sooo convenient
My friend and I stayed at the HI the night before Thankgiving 2012 in order to join other members of my family at their home for the holiday celebrations. I requested a room close to the elevator due the the physical abilities of my friend. We were 3 steps from the elevator and the room was perfect.
The comfort of the bedding and pillows, the quiet of the surroundings, the quick check in and the available handicapped parking made this a most pleasant experience. I wil definitely take advantage of the services the HI, Market ST. Johnstown PA has to offer.
November 27, 2012
Rated 5.0 out of 5.0 by DennyMac Comfortable room at a good value, and a great restaurant!
When I come to Johnstown, I only stay at this hotel. The room is always clean an comfortable, and the staff always friendly. The restaurant is first class with a super wine list.
November 23, 2012
Rated 5.0 out of 5.0 by palefoot Nice stay
Nice hotel, we didn't eat there, I didn't feel it was worth an extra $20. Hotel was clean and desk people were friendly. The priority club welcome snack was a bottle of water and a bag of chips for the two of us, found that a little odd. Otherwise, the pool was clean and they have both a hot tub and a sauna. It was quiet and pillows were very comfortable.
November 20, 2012