Rated 3.0 out of 5 by 214
Rated 4.0 out of 5.0 by randyls52 Clean room
Room I was in was clean. The facility on the outside an din could use a good cleaning the parking lot and area near the building needed to be cleaned. the staff were friendly and helpful, on all requests.
October 26, 2014
Rated 2.0 out of 5.0 by Sonofmagoo Not Typical of other HI properties
Hotel is little worn down. There are a few good choices for food near the hotel. Staff is pretty friendly. The internet is horribly slow.
October 24, 2014
Rated 1.0 out of 5.0 by Lbg1400 If you don't like the smell of smoke, don't stay on the 4th floor
I checked in last night on business and they gave me a room on the 4th floor. I walked in and the smell of smoke, hit me "like a ton of bricks"-- i sprayed my body spray all over the room ( to try to mask the smell, the best i could). I had a long day and really didn't want to go all the way down with my luggage that was packed for a week-- i thought , that this was a NON smoking hotel, maybe the last person smoked in there and the smell could easily be masked-- NOPE!
I checked out this morning and advised the clerk, that my room smelled like smoke and was it a smoking room at one time-- she proceeded to tell me that the hotel is all non smoking and that the 4th floor was a smoking floor, at one time--- well.. hotel owner, just by getting new sheets and vacuuming, it WILL NOT get rid of smoke!
This is an out dated hotel and maybe if some moneywas put into renovations and REALLY getting the smoke smell out of the 4th floor-- you would happier guests-- I will never stay there again!
iIjust checked into a different hotel and my Pajamas smell like smoke. My clothes absorbed the smoke smell from the room.
Thank You Holiday Inn- Joplin
October 23, 2014
Rated 5.0 out of 5.0 by Boccoman Comfortable bed and great service
No problems. Everything was just as expected. Good value, clean rooms and friendly staff
October 23, 2014
Rated 1.0 out of 5.0 by Linda86023 Not Holiday Inn Quality
Very disappointed in my overall stay at this aging and outdated facility. Not at all the quality I am used to staying normally at Holiday Inn Express
October 22, 2014
Rated 1.0 out of 5.0 by Packerfans Be sure to read reviews before booking
Normally I look at reviews before I book a room but was in a hurry and didn't on this booking. I should have. My room was on the first floor by door C and it must have been a smoking floor because everything smelled stale and bad. In the room the walls by the desk had burn holes and the paint job on the ceiling I believe was meant to cover the smoke but it made it look like trying to co ver mold. The beds were very comfortable. The fitness room is right by the pool which made it humid but the pool was closed while I was there so there was no one around except for random people walking in which made me very uncomfortable in that I was a lone female where if anything happened there was no one around. It was so uncomfortable for me I only went there 1 time where I would have liked to gone all 4 nights I was there. Definately not up to Holiday Inn standards and I travel frequently.
October 21, 2014
Rated 5.0 out of 5.0 by gary809 Friendly staff and convenient location
Hotel is older but generally kept up well. Staff at front desk, lounge, housekeeping were all very nice and friendly. Good location right off of Interstate. Would stay here again. I was here three nights.
October 16, 2014
Rated 1.0 out of 5.0 by HowardS57 Old and wore out
This hotel needs to be remodeled or closed, old style and it shows. I will not even entertain staying here again, as a matter of fact I returned to Joplin last week along with 3 colleagues and I booked all four rooms at a competitor HGI and did not even consider Holiday Inn.
Staff was also smarmy, another reason I will not go back....
Holiday Inn....WAKE UP, you are slipping badly and for the first time in 15 years I will not maintain Platinum status with you because of quality, comfort, amenities and the small things.....
What was wrong with Joplin-
Room key would not work and it took three trips to front desk only to be lectured about cell phones will demag cards,
Bathroom- Shower head cap was completely rusted over.
Bed- Sagged really bad, wore out.
Close this hotel, remodel, or rebuild......
October 16, 2014