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Rated 3.0 out of 5 by 209 reviewers.
Rated 1.0 out of 5.0 by Be sure to read reviews before booking Normally I look at reviews before I book a room but was in a hurry and didn't on this booking. I should have. My room was on the first floor by door C and it must have been a smoking floor because everything smelled stale and bad. In the room the walls by the desk had burn holes and the paint job on the ceiling I believe was meant to cover the smoke but it made it look like trying to co ver mold. The beds were very comfortable. The fitness room is right by the pool which made it humid but the pool was closed while I was there so there was no one around except for random people walking in which made me very uncomfortable in that I was a lone female where if anything happened there was no one around. It was so uncomfortable for me I only went there 1 time where I would have liked to gone all 4 nights I was there. Definately not up to Holiday Inn standards and I travel frequently. October 21, 2014
Rated 5.0 out of 5.0 by Friendly staff and convenient location Hotel is older but generally kept up well. Staff at front desk, lounge, housekeeping were all very nice and friendly. Good location right off of Interstate. Would stay here again. I was here three nights. October 16, 2014
Rated 1.0 out of 5.0 by Old and wore out This hotel needs to be remodeled or closed, old style and it shows. I will not even entertain staying here again, as a matter of fact I returned to Joplin last week along with 3 colleagues and I booked all four rooms at a competitor HGI and did not even consider Holiday Inn. Staff was also smarmy, another reason I will not go back.... Holiday Inn....WAKE UP, you are slipping badly and for the first time in 15 years I will not maintain Platinum status with you because of quality, comfort, amenities and the small things..... What was wrong with Joplin- Room key would not work and it took three trips to front desk only to be lectured about cell phones will demag cards, Bathroom- Shower head cap was completely rusted over. Bed- Sagged really bad, wore out. Close this hotel, remodel, or rebuild...... October 16, 2014
Rated 4.0 out of 5.0 by Good experience Got in late and checked out early but a good stay with no issues. October 14, 2014
Rated 3.0 out of 5.0 by Not what I booked Booked a King size bed on my IHG app a couple hours ahead of my arrival. When I got to the hotel the front desk people got me checked in. Get up to my room and its two fullsize beds. Called the front desk to ask what happened to my request and she stated that all the kings had been given out already. Why did it let me book it then? No idea but they are all gone. Didn't mention this when I was at the front desk. No sorry. No what can we do to make you satisfied. No adjustment in price. Just enjoy your night in your tiny bed and leave me alone. What it felt like she was telling me. October 12, 2014
Rated 4.0 out of 5.0 by Staff excellent Staff excellent. Facilities out of date. Unable to use indoor pool due to murky water. No treadmill in fitness area. Unable to connect to wireless internet in room. October 10, 2014
Rated 4.0 out of 5.0 by The best surprise is still no surprise As always, My stay was comfortable and the service was good. October 9, 2014
Rated 1.0 out of 5.0 by Outdated This property is outdated and not your typical Holiday Inn. October 8, 2014
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