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Rated 3.0 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by nice rooms great bed fast romm service I have stayed at this hotel before and have always been very satisfied with my stay that's why I keep coming back. August 18, 2014
Rated 4.0 out of 5.0 by Overall a nice place to stay We usually try and stay at Holiday Inn or Holiday Inn Express. While we encountered a little trouble with air conditioner it was an overall nice stay August 16, 2014
Rated 1.0 out of 5.0 by Bad Smell The whole complex has a bad smell, like water damage from a leaking roof, it permeates the whole place including the rooms, not the normal smell you might get from a Holidome swiming pool complex. The front desk was aware of it because they had people relocating to different parts of the building to try and get away from it but was no better smelling elseware. August 14, 2014
Rated 1.0 out of 5.0 by Reservation Failure I reserved a king bed room in plenty of time but upon arrival the hotel informed me that they did not realize they were out of my room style. They gave me a room with 2 twin beds and when I expressed my dissapointment the attendant said if I was unhappy she was more than williing to let me go someplace else....at 11:30pm right after I flew in. They wrote the wrong room number on my key and I attempted to get in someone elses room disturbing that guest. Not a pleasent experience. August 14, 2014
Rated 1.0 out of 5.0 by Joplin Holiday Inn room 400 Booked a room on points at this hotel last weekend. My son was attending a showcase baseball camp at an area camp which was very important to him. Room was booked on points as my husband is a platinum member. Upon arrival I am told that due to unexpected stay overs we have been moved from our king room with a pull out sofa bed to a room with a single queen bed. There are three of us. Tiffany the front desk representative tells me if the could accommodate us they would but the unexpected stay overs mean this is our only option even though night booked by platinum member. She says that maybe they can find a roll a way bed. I am told my husband will receive "a few extra points" for the change. I let Tiffany know my sinus 6'3" who will need the roll a way. We take the elevator to the room... The elevator door on right side is missing its fake wood paneling and has glue swirls only. The hallway and room reek of cigarette smoke. The employee in our room has a roll a way bed for us.... It is all of 5 foot long and clearly for a small child. He looks at my son and states I need to get a bigger bed. I tell him I told Tiffany how tall my son was and he Sid she never to,d him. He gets us a twin bed that my sons feet hang off of. I ask if the too is a smoking room and he says no. It smells of old cigarettes. The carpet s damp and sticky. The room s extremely small and cramped. Never stay in room 400. I went into the bathroom and as you can see from the photos there isn't even a vanity to set cosmetics or toiletries on and the shelf above the commode is chipped and cracked. The bathroom light made noise when turned on. I had to actually connect the handset cord to phone and plug phone in to wall to call front desk and ask Tiffany for an extra towel since their were 3 of us and only two towels. Kleenex box was empty in bathroom and worst of all old urine in the commode!! I actually picked up pieces of plastic and trash out of floor. When my husband called hotel Tiffany tried to tell him I misunderstood and that he was not bing charged any points since we got bumped from our room by unexpected stay overs that didn't have reservations. Most miserable night I've ever spent in a hotel and never been treated so rudely August 13, 2014
Rated 5.0 out of 5.0 by Great hotel Go there and see for yourself. The lobby is outstanding and the breakfast is even better. August 10, 2014
Rated 1.0 out of 5.0 by Disgusting Room Non-smoking room smelled like a dive bar. Hair in the bed. Gross stain on sheets in bed 1 of double bed. Food was terrible. Elevator panels gone, carpet speed bumps everywhere. Old everything. Don't stay here. August 10, 2014
Rated 2.0 out of 5.0 by Friendly front desk staff The toilet in the bathroom was low enough for a child, I didn't feel comfortable, because the bathroom didn't look clean. the side entrance from the parking lot needs to be cleaned it was filthy. unacceptable. August 9, 2014
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