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Rated 3.0 out of 5 by 281 reviewers.
Rated 5.0 out of 5.0 by excellent staff Excellent efficient and courteous staff. Check-in very efficient and courteous. Other interactions with staff were also excellent March 27, 2015
Rated 1.0 out of 5.0 by Terrible Stay This was a terrible stay. When we arrived we were put into a room that was very dirty. The pull out couch which was going to be used for our kids had used dirty bedding inside with popcorn and other food smashed inside. It was disgusting. We went to the from desk and notified them. We were then moved to another room and were told that this was should be much nicer. When we arrived in this room it was not. We ran into the same problem. The bedding inside the pull out couch had dirty bedding inside this time with crushed chips and other nasty food. There was water damage all over the ceiling in this room. Inside the bathroom there was mold in the shower and they tried to paint over it. So the hotel is fully aware of the black mold growing inside of the shower. I thought that holiday in prides itself in updating all of their hotels. This hotel had not updated either room nor did they try to keep either room clean. I was disgusted by our stay. We also were excited to use the pool for our kids and the pool was closed. The kids were very disappointed. We travel a lot for sports, vacation, and many various reasons and always choose to stay at Holiday Inn. I am thinking that I may reconsider after this stay. I know I will NEVER stay at this hotel again! March 17, 2015
Rated 1.0 out of 5.0 by Not a good stay The pool and workout room were both closed because the roof was leaking. The room had an old odor and the ceiling in the bathroom was peeling. My experience at this IHG hotel was not good at all. March 14, 2015
Rated 3.0 out of 5.0 by Holiday Inn Joplin, MO great hotel. update the rooms, especially the bathrooms and add a hot, complementary breakfast and it'll be the ticket. Great customer service. March 10, 2015
Rated 2.0 out of 5.0 by Business Travel Old Hotel in need of upgrade, conditions of room very worn and plumbing in need of immediate work. March 8, 2015
Rated 5.0 out of 5.0 by Great Service Service was great. Due to snow I had to cancel my reservation. Later, I was able to get there anyway. I was able to check-in and they found me a ground floor room near the lobby with early check-in. My only problem was with the dining room hours. During my stay it was only opened for breakfast. Due to the snow I wanted to eat lunch at the hotel. I had to eat snacks. I was able to get dinner in the bar.. March 5, 2015
Rated 4.0 out of 5.0 by Good bed, clean room Had a good nights sleep here. Staff was competent and friendly. Was very quiet and breakfast was above average. Would definitely stay again. March 5, 2015
Rated 5.0 out of 5.0 by front desk staff your front desk staff were all very friendly cheerful and helpful. They made me feel right at home. Hotel needs some updates but i understand these are coming soon. March 5, 2015
  • 2015-03-29T12:14:38.966-05:00
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