Rated 3.0 out of 5 by 168
Rated 2.0 out of 5.0 by smp09 Needs Renovation
Old, Dingy, needs a complete renovation.
Pros: The staff, fitness room
October 6, 2013
Rated 1.0 out of 5.0 by VetteMan Should NOT be a Holiday Inn !!!
Halls are disgustingly outdated and smell musty. Rooms could use updating as well. Hotel is dirty in places and is seldom cleaned( especially the stairways) . Outside smoking area is buy a main entrance and the area reaks of smoke. Roof in workout area has leaked for the last year or two. Worst yet is I never get the bonus points I pay for, even after talking to several desk clerks who promise I will .It is always a call or two to get the proper credit. There is no recognition for Platinum Members and no free breakfast or free drinks anymore. I have stayed here for years and my last stay was definitely my last stay!!
October 6, 2013
Rated 2.0 out of 5.0 by greg87108 room
ice machine near room was out of order
the bathroom wash basin would not drain, a major problem
no hot water however it was warm
mole next to bath tub
October 5, 2013
Rated 5.0 out of 5.0 by Don359 VERY RELAXED!! EXTREMELY ACCOMMODATING STAFF!!!
The Staff Could NOT have been better!! The Staff here is as good as it gets! NONE BETTER!! My travel associate developed a possible health issue and, staff here were Oh So Helpful! Could not have done more for us! Thank You ALL so much!! You REALLY did make a big difference!! It is really GREAT to be treated so well! It means so much to we the weary travelers of The United States!
CLEAN, COMFORTABLE ROOMS! VERY ATTENTIVE STAFF!
NO BETTER STAFF AT ANY HOTEL! This is an older property but, is in immaculate condition for an older property! This HOTEL is a CREDIT to the IHG brands!! When you look up Holiday Inn in the Funk and, Wagnell there should be a picture of THIS hotel because THIS hotel is what ALL Holiday Inns SHOULD be! Exemplary!
What else can I say? IF you are looking for a place to stay in the Joplin area even if you need to travel an hour or even 4 hours longer to get to where you're going to stay... choose THIS hotel IF you are thinking of stopping in Oklahoma someplace... Don't because it's the BEST!! YOU WILL BE HAPPY no THRILLED you did!! St. Louis where you're thinking of stopping? KEEP GOING and, come HERE!! Super Rates! Super Food! And, if you really want to go somewhere else to eat, (don't know why you would) There are LOTS of eateries in the area around this Hotel! What a GREAT place to stop!! Oh, I WILL BE BACK!! THIS is MY new stop in this part of my trips!!
(and, not just because they were helpful in our time of need)
Truly a GREAT Place to stay!
October 4, 2013
Rated 5.0 out of 5.0 by DebrafromKansas Respite from Highway 44
My stay in Joplin at the Holiday Inn was convenient, the staff was courteous and friendly and the room was very comfortable. Although the lobby felt a bit dated, the room was very clean and had been remodeled and refreshed. I did not eat at the restaurant as I was dining a bit early for dinner and no one else was there then. The hotel location is a bit confusing....it's very convenient after you exit Highway 44 but then you have to wind through a side road to find the hotel itself. Perhaps more signage along the way would help. Overall, a good experience and a good value. I slept soundly and was ready to drive on in the morning refreshed.
October 1, 2013
Rated 1.0 out of 5.0 by Peggy72 Will never stay here again
We came down for the truck show and had to spend most of the saturday at the hotel because it was raining all day. First of all house keeping did not clean our room. Just brought towels in and left. Did not make beds or empty trash. The indoor pool was ice cold couldnt even enjoy it cause it was so cold. And there was a smell in the hallways like a backup sewer. It was awful and the smell was in our room to.
September 30, 2013
Rated 4.0 out of 5.0 by Strobel76 Ok but not great
1. I was not recognized as a Rewards Club member.
2. The building has been updated, but you can tell it is old.
3. The price was good compared to nearby Pittsburg.
September 30, 2013
Rated 1.0 out of 5.0 by TexasOkie Just another very dated Holiday Inn
There was no hot water in the morning. This property expects their customers to be their auditors. They don't check anything until the customer complains. I sent the manager an email and got no response. Don't expect too much from this property and you won't be upset. Platinum priority club members do not get complimentary breakfast.
September 29, 2013
Rated 4.0 out of 5.0 by karalu Almost there
The Pros: Very comfortable suite. We needed sheets for the pull-out sofa and they were brought up fairly quickly. The separation between the bedroom and the "living room" was well done - my mother watched tv until 1:00 or so and we never heard a thing.
The (slight) cons: no recognition as IHG members. The elevator, hallway, and even the room had the smell of cigarette smoke. It was faint in the room, but definitely stronger in the elevator. It would have been nice to have a chair in the bedroom part.
It was a busy weekend - we were there for the cross-country meet and judging by the vans in the lot, there were several teams staying as well. However, we couldn't tell once we got into the hotel - service was quick and friendly, and our room was nice and quiet. We enjoyed our stay!
September 24, 2013
Rated 1.0 out of 5.0 by Sausage1 Same old stuff
Every time I have had to stay at this place,it makes me ask why I stayed there!!!.....I need the points and the candelwood suites was full.
When the tornado hit,they jacked up the prices so much,My company would not pay that much so I stayed elsewhere.
Donna is usually the only one to check you in while several other ladies walk around doing nothing.
The wifi is horrible,hotel is old and rooms are ok at best
As a platinum priority club member,this is the worse hotel I have ever stayed at within the IHG group
September 22, 2013
Rated 1.0 out of 5.0 by travelerwithflowers Disappointed
Thankfully this hotel was just a stop over on our way to another destination. Otherwise it would have been a vacation disaster. We were disappointed with: humidity in the room (air conditioner ran all night, but did not clear the humidity), UNCLEAN, springs in the bed poking through, carpets in lobby dingy/black. SImply put, it was not a good experience!
September 20, 2013
Rated 4.0 out of 5.0 by Fristmeeting noise
The noise in the hall on second floor after 11pm was unacceptable. Had to call front desk to get it taken care of, Which took some time.. Was not able to get back to sleep, the doors were slammed.
September 19, 2013
Rated 4.0 out of 5.0 by SJWatts2 Small room/bathroom very small
This room was very small. It was a single queen on what we were told was on the PRIORITY CLUB Floor. I questioned if the Priority Club Floor had all small room? I would want to think PRIORITY would mean the BEST for our Members. Although the bathroom appeared to have been recently re-done, the sink area was not efficient for travelers........travelers generally have their STUFF in on bag for the bathroom and need to spread things out. There just wasn't room to do that.
September 7, 2013
Rated 3.0 out of 5.0 by Motor1 Old, but comfortable
I'm used to Holiday Inn Express, with its new buildings, new carpet, new bedding, new large flat screen TVs, and an overall clean and fresh smell. In that, this Holiday Inn was a little disappointing. The hallways smell musty and the rooms as well. Not bad, just reminds me of old hotels from decades ago. HI Express has spoiled me, I guess. This room was quite a bit less expensive as well, so it was a good value.
I travel by motorcycle. A good clean room with a forceful hot shower always makes me happy. This room had both.
Another plus is that they let us park our motorcycles in the front breezeway, in view of the front office. This is always comforting for motorcyclists; they're stolen or vandalized so often when parked around in the backs of hotels. Every hotel should have designated motorcycle parking.
The really bright point was the reception/accomodation staff. The two girls that greeted me and processed me into my room were extremely good. They both had big smiles, treated me as if I was their long-time friend, and remembered me by name every time they saw me. They are an asset to the corporation.
September 5, 2013
Rated 1.0 out of 5.0 by Melissa787 disapointed
We stayed on the old wing of the of the hotel it felt very dirty and had a musty smell to it , also when I was making the reservation I was told there was a free breakfast buffet included wich was not the case would have rather stayed at the drury inn much cleaner and nicer
September 1, 2013
Rated 4.0 out of 5.0 by oznogkim Bathroom DIRTY
My only complaint was the floor in bathroom, was dirty, especially the grout. We had something splashed on walls by garbage can. Some other person's hair was on floor. Covered floor with our extra bath towel, so we did not walk on floor. Bar and Grill waitresses were great, especially after driving for along time.
August 29, 2013
Rated 2.0 out of 5.0 by Nunlikeme Started horrible but Staff accomendated very well.
When we arrived the room was not clean to satisfaction. The toilet was not working the room smelled of smoke. The bed linen was not clean and the room had not been attended to in some time. The plumber was called we were moved to another room and after speaking with the manager on duty we were accommodated with a new room and no charge. The cleaning staff was nice and the new room was clean. I appreciated the way the problem was rectified.
August 28, 2013
Rated 5.0 out of 5.0 by 69nova Great time
Went to the nostalgia drag race at Mo - Kan speed way Had a wonderful time Fri night in the parking lot an after the drag Sat . We had a wonderful time Sat night . The people at Holiday inn. was very nice an very friendly. The room was super clean . The food was Great. I would give the Holiday inn an the employees a AAAAA rateing
August 21, 2013
Rated 1.0 out of 5.0 by kever Poor Choice
This facility is old, in disrepair, has and oder and unclean and inproperlly stocked bathrooms.
August 20, 2013
Rated 5.0 out of 5.0 by BillC1958 Excellent
One of the most friendly staffs I have ever encountered in my many years of business travel.
August 20, 2013
Rated 3.0 out of 5.0 by 21traveler remodel
This propery is in dire need of a serious remodel, not just a facelift.
August 19, 2013
Rated 4.0 out of 5.0 by Donna1961 Rooms were comfortable
I was there for a convention and I didn't have much down time. The room and the bed was very comfortable. Reception was very helpful both at check in and when I had a question.
I was disappointed to come back to the room in the afternoon and find it had not been cleaned yet, however, they did get there later in the day.
At meals, our tea pitcher ran dry at every meal and a couple of meals we never got any refills.
August 9, 2013
Rated 5.0 out of 5.0 by dtosch Very Nice!!!
Hotel staff was very friendly at check-in. Room was clean and up to date. Staff in bar & grill seemed less than enthused with their job, but service was good. Enjoyed the stay so much, booked it for the return trip a week later!
August 4, 2013
Rated 3.0 out of 5.0 by Scoutman Needs renovating
While our stay was comfortable I was not impressed by the overall condition of the hotel, it is in major need of renovation. This hotel struck me as being very tired and worn out.
We reserved a non-smoking room however we had to walk through smokers that were camped out just outside one of the side entryways. This place to smoke appears to be encouraged by the hotel since there were several benches and ashtrays to accommodate smokers.
Would I stay in this hotel again? Not likely.
August 3, 2013
Rated 5.0 out of 5.0 by SHOP2DROP ROOM AND BREAKFAST
Wonderful clean, quiet room. Everything we needed for a A+ stay at Holiday Inn, Joplin, Mo.. Breakfast was absolutely the best . Highly recommend this property.
July 27, 2013
Rated 5.0 out of 5.0 by botz02 comfort and location
our second time to stay at this hotel. We have enjoyed it both times.
July 26, 2013
Rated 1.0 out of 5.0 by Ruffneck Not a pleasant experience !!!
Hottest hotel I've ever stayed in !! Elevators are obsolete. And the only elevator in the back of the hotel was not working the whole time I was there... Miserable experience !!!!
Food at the restaurants was not good at all.... Thank god the hotel was in walking distance of a few good restaurants...
July 24, 2013
Rated 3.0 out of 5.0 by HappyEater26 Good Food, Bad Stay
First off, let me say that the food was amazing. I had a filet mignon and a baked potato. The filet was cooked perfectly and the bourbon glaze was immaculately exceptional. But, this isn't a food review. The hotel itself was not very accomodating; the staff was dismissive, not very helpful when it came to using alternate inputs on the TV (video games), or getting clean linens for my bed. I think there were bug legs in it too. But since I didn't see a whole bug I didn't bother reporting it. Breakfast could've been a lot better too. The bacon was undercooked one of the days too. It was still pink practically.
July 19, 2013
Rated 1.0 out of 5.0 by RVaught STINKY PLACE!!
We stayed here for our daughter to play ball. Stayed on the 4th floor and when you stepped off the elevator into the hot hallway you were almost knocked over by an odor that reminded me of a trash can in a ladies restroom that HAD NOT been dumped in a long time. The smell in the room also gross, not quite as bad but very damp and wet smelling. The carpet felt wet when you walked on it. After walking in the halls and rooms your socks/feet were black! All the staff would do was spray airfresheners in the hallway. GROSS!!! One of the stinkiest places I have ever stayed. We rented a movie for our ball team to watch and it cost $17, yes... $17 to watch the movie 42. The hotel was full of ball teams, one of the three washers and one of the three dryers were broken. Two of each weren't near enough for all the ball players there. Don't bank on the game room, it is pretty well non-existent. I am not sure I will ever stay at a Holiday Inn again.
July 18, 2013
Rated 3.0 out of 5.0 by Cindy0354 Great bed & excellent service
The hotel has a beautiful lobby and dining area. Our room was very comfortable & the cooling was working above & beyond. We would stay there again in the future.
July 18, 2013