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Rated 3.0 out of 5 by 168 reviewers.
Rated 1.0 out of 5.0 by johncarl This hotel lets pets in all rooms and our room smelled of pet oder I would never stay at this hotel again July 17, 2013
Rated 5.0 out of 5.0 by Very nice Very satisfied with comfort and cleanliness. Staff was very helpful and friendly. July 11, 2013
Rated 5.0 out of 5.0 by Great people Very helpful people.Thay were able to get us a second connecting room very quickly. July 11, 2013
Rated 5.0 out of 5.0 by The best This is one of the best places we have stayed on our trip. The value for the money was outstanding. July 11, 2013
Rated 1.0 out of 5.0 by Bad experience I just want to say this was the worst Holiday inn we have stayed at. We always stay in them. I woke up at 5 am and a spider was crawling on me , the pool was not open the elevator didnt work and on the 5th floor the hallway must have no air conditioning. They gave us a free breakfast the potatoes ham and sausage were cold. Not a good experience. July 11, 2013
Rated 4.0 out of 5.0 by Everything OK I just have to say that everything was ok in the hotel July 10, 2013
Rated 2.0 out of 5.0 by Dirty and uncomfortable I was very disappointed in this Holiday Inn. Our room, on the 2nd floor in the 'A' section, was very dirty... as was the hallway. The bathroom looked like it had never been mopped, there was dust everywhere and it had a musky smell. The beds were small, and very springy. I stay at IHG hotel all the time, and feel this did not represent the other hotels I have stayed at. Very disappointed. July 8, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn I have ever stayed in! Thanks to the awesome staff this was truly a pleasurable trip. Room was great, staff was happy food was very good too!! Will always make this my stop from Chicago to Dallas! July 3, 2013
Rated 2.0 out of 5.0 by not up to Holiday Inn standards Room smelled like stale smoke. And this in a supposed smok-free facility! Exhausted after a long travel day, I did not request a room change. Front desk person not efficient. First day on job? Bar and grill looked dirty. Person working not friendly. Ate off-site! I will never stay in this facility again. June 20, 2013
Rated 5.0 out of 5.0 by Missouri Truck Driving Championships Had a great band playing Saturday night and the bar had a great atmosphere. June 14, 2013
Rated 3.0 out of 5.0 by Tried,just want to lay down. My stay at your location was fair this time around. The reason was that from the week of stay my TV had to be reset three nights, one by the maintains person and twice by me. Next, After a long day of working on a truck coming back to the hotel only to find your room key doesn't work, well after four trip to the front desk in a week,I say I am walk out. Finally, I have use you location in the pass. The rooms are all under the company name and credit card. From my pass two trip I have been there I have not used my credit card. Why did my bank account get charge for my stay. June 14, 2013
Rated 5.0 out of 5.0 by Great place to stay! Great place to stay. Enjoyed the room and staff was wonderful! June 10, 2013
Rated 3.0 out of 5.0 by June 3 - 6, 2013 Unfortuately, the trash never got taken out during my stay. The sink was fixed promptly after I pointed out the problem. The coffee didn't get replenished my last night so I had to ask for it at the front desk. I asked for a room that was away from the interstate noise and was given a room next to tthe ice machine. June 6, 2013
Rated 2.0 out of 5.0 by Overall The mattresses were sunken. The restaurant offers breakfast and that is about it. The staff was very helpful and pleasant. May 28, 2013
Rated 1.0 out of 5.0 by This place is for the dogs Every exit/entrance smells of dog urine. Asked for a refrigerator & microwave. Had to repeat the request everyday because they never materialized. May 22, 2013
Rated 5.0 out of 5.0 by Stay Here We have stayed at this hotel several times before. With the priority club free drinks and the discount on the breakfast and room we got, we can't go wrong staying here May 20, 2013
Rated 4.0 out of 5.0 by Bar selection We enjoyed our stay, but would like to see more variety in the bar beer selection. There are so many great beers out there that to basically have the standard brands is disappointing. Our room also had been previously smoked in, the staff quickly sprayed it to remove the odor, but left ashes on the desk top. May 15, 2013
Rated 5.0 out of 5.0 by Everything Great! Hotel was very busy at check-in but we were in ASAP. Room was very nice, clean, spacious. Due to weather conditions and driving about 11 hrs, we decided to go to the in- hotel restaurant. Great choice!!! Atmosphere was very pleasant and relaxing. We were in the bar area because the dining room was closed due to a large party. Food was delicious, We can recommend the fried catfish and the grilled shrimp. Breakfast the next morning was the in-hotel buffet, also delicious, fresh with plenty of choices. Wait staff for both dinner & breakfast were very attentive and pleasant. We would love to return here. May 9, 2013
Rated 5.0 out of 5.0 by Great service After riding my motorcycle in the cold rain for 6 hours I arrived at the HI. The staff was welcoming and took great care of me. I asked for an additional hair dryer for the room at which point the desk staff looked at me funny (I wear a burr hair cut). I explained I needed to dry much of my equipment out and I do it with the blow dryers. Within ten minutes of getting settled in my room an employee showed up with another blow dryer. Great service. I ate in the restaurant and the food and drinks were excellent. May 3, 2013
Rated 1.0 out of 5.0 by small room and no "perks" I stayed in this hotel one week and had a nice two bed room and free breakfast and a free drink every night. I came back the next week and got a small one bed room that smelled of smoke and no breakfast or drink. I am staying again in Joplin this week at a different hotel with a nice room, free breakfast and three free drinks every night. April 22, 2013
Rated 5.0 out of 5.0 by Best place ever!! I had a broken water line at home and stayed here for two nights during repairs. The staff...Jesse, Taylor, Brandi, Donna, Geena, and Malorie were so helpful and friendly! I couldn't sleep at night so I would go down and visit Becky. Such a knowledgeable lady, very amusing and so helpful! I also had the opportunity to talk to several of the maintenance men...Tim, Wes, Mike, Brian and Aaron, they seem to really enjoy their jobs! The manager, Mr. Lutz, such an amusing character! Someone really knew what they were doing when they hired him! I give this hotel a 10! The service, hotel and food are the greatest and if I ever break my water line again...I will stay here! April 20, 2013
Rated 5.0 out of 5.0 by Excellent Facility We had a convention and everything was perfect. The food and staff were top notch. The rooms were very comfortable and very clean, I would highly recommend staying here. April 12, 2013
Rated 3.0 out of 5.0 by Noisy and cold water I was put by the freeway and even with the fan running the whole time it was still quite noisy. The water gets warm but not hot. The food was good but became mundane ea morning. I had suggested buying a spoodle for the syrup but that hasn't happened yet. It is very awkward to get syrup out. When I brushed my arm under the sneeze guard there was gross stuff that rubbed off on my shirt.. Newspapers are only available downstairs not left outside my door. April 8, 2013
Rated 2.0 out of 5.0 by Priority Club rewards not worth it When i called in to make the reservation with my reward points everything was fine. At the check in the staff was rude and could care less about my stay. I was put in the back of the hotel in almost a closet type hallway. I had requested a ground floor room which they had agreed; I was put on the second floor. Very disappointed. Most of my earlier stays had been with the Holiday Inn Express. Must be a different company at the Holiday Inn. I will not be back. April 8, 2013
Rated 2.0 out of 5.0 by A bit disappointed The cable was disconnected from the tv in our room. The bathroom floor was sticky although appeared to have been mopped. There was only one coffee cup. It was a quiet room considering we were only two rooms away from the exit. VERY well lit parking lot. We were able to check our vehicle and trailer off and on without having to leave our room. March 28, 2013
Rated 4.0 out of 5.0 by Older but updated and well maintained I only spent one night at this hotel, but it was a great value. To have a full service Holiday Inn for under $100.00 a night is not common. This is an older property but they have kept the rooms updated. I did notice a limitless odor in the hallways, maybe the carpets could use a shampoo. Bar was a nice feature so we did not have to drive, only ate the continental breakfast so I cannot comment on the restaurant. The mattresses seemed newer but to firm for my liking. March 24, 2013
Rated 3.0 out of 5.0 by JQH would flip The room was fine. The desk person was abrupt, and seemed disintertested in her job. Charged my dinner to my credit card, then received a call from the front desk saying I didn't put the correct room number on my charge to the room. Explained that I didn't charge to the room, and that the person next to me , who I didn't know, ordered the same food. Desk clerk just said "Oh" and said she would check later. Last I heard from her. Food and Beverage staff good. March 5, 2013
Rated 3.0 out of 5.0 by Holiday Inn Joplin The front desk staff was knowledgeable, friendly, and helpful. There were a couple of minor issues: The room water temperature was never as high as I would have liked, in fact, a couple of mornings it was difficult to take a shower, due to coolness of water. I mentioned this to the front desk, but it did not improve. Neither ice machine on my floor worked for the time I was there - 9 days. For a hotel in the category of a Holiday Inn, one would expect better. In-house restaurant served good meals. February 24, 2013
Rated 1.0 out of 5.0 by Go elsewhere Upon arriving at the hotel I was informed that my reservation for a king non-smoking room was "downgraded" to a room with 2 full size beds. When I asked "why make a reservation when you get whatever is available" I was informed by the staff that it is "first come, first serve and they do their best to give you what you requested". I realized it was no use discussing this as the staff was more interested in talking to the gentlemen loitering in the lobby than customer service. When I walked in to my room I was immediately met with the worst smell of mildew and stale cigarette smoke. I am a priority club member and am loyal to Holiday Inn whenever available, but the next time I am in this city I will stay elsewhere where they honor reservations and their reward members with their requests as well as proper customer service. February 19, 2013
Rated 2.0 out of 5.0 by Room on ground floor! When I made the reservation, I requested a room on the ground floor. I am aware of that rooms on the ground floor not always available. When I checked in, I asked if a room on the ground floor was available. The front desk clerk said no, without checking. When I received my envelope with the room keys I saw that room 177 was scratched out and my new room # 218 was filled in. I am very disappointed that the clerk! February 18, 2013
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