Rated 3.0 out of 5 by 258
Rated 5.0 out of 5.0 by Boccoman Good value
Even though the hotel has been around for awhile and is a little bit outdated it is a great place to stay. The value for what you get is absolutely great. The staff is helpful and friendly and can answer all your questions. My room was clean, fresh and the bed was extremely comfortable.
January 19, 2015
Rated 4.0 out of 5.0 by Islander87 One major Issue
I called 1-800-holiday for this reservation while on the road and asked for a Holiday Inn EXPRESS in Joplin, Missouri. This was the hotel I was given - which is NOT an Express. While it was a very nice hotel, it was not what I asked for. I was expecting a free breakfast and got none. Your representatives should not assume that a customer wants a Holiday Inn when he asked for a Holiday Inn Express.
January 18, 2015
Rated 1.0 out of 5.0 by 62patsy Room was very disappointing
This room was the smallest and the bathroom was the most out of date I have encountered in all of my years of travel. Extremely disappointing to be treated this way as a "valued rewards member."
January 16, 2015