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Rated 4.1 out of 5 by 141 reviewers.
Rated 2.0 out of 5.0 Poor holidome experience The indoor pool and hot tub were overrun with locals both days we were there....blocked the door open, they flooded in, management was zero responsive in trying to accommodate the paying guests. They do have a wristband system, but is useless when not enforced. We will not return. February 26, 2014
Rated 3.0 out of 5.0 by Not the best experience We stayed two evenings. The first night our bathroom light bulb (the only one) went out we were then told they probably didn't have a replacement and we may have to switch rooms. This was at 11:00pm at night and my kids were already sleeping. After packing up our room they stated they found a replacement and we could stay after all. The next night the bulbs in the main lamp went out. This occurred at 7pm. I was told by the front desk the engineer went home and they would not be able to fix it until the next day. The room was rather dark without the main light but we survived. The staff were very nice and the beds were very comfy but obviously the service was less than ideal. February 22, 2014
Rated 4.0 out of 5.0 by Fun Weekend Getaway We had a great time. The staff were professional and kind. The hotel has a lot to offer as far as amenities. The Pool and Jacuzzi were way too crowded to use on Saturday. We had our chance on Sunday. Being a Pet Friendly hotel made all the difference in the world. Hotel is conveniently located to all the Hot spots in Kalamazoo. There is a bar/restaurant onsite, very convenient. Natasha makes awesome pancakes, seriously! Next get away will definitely include Holiday Inn Hotels. February 20, 2014
Rated 4.0 out of 5.0 by Great Location and expereince This location was fantastic for a family get-away. We enjoyed the pool and the restaurant. February 19, 2014
Rated 4.0 out of 5.0 by Nice getaway My stay was a great getaway. Lots of kids in pool area but everything got quiet around 10:45pm. We went for a relaxing morning swim which we had the whole pool to ourselves. Also the Room service was excellent! February 19, 2014
Rated 5.0 out of 5.0 by Great updated hotel and pool! Wonderful hotel with quality guest rooms. Very comfortable stay with an easy check in experience. Service from supervisor/host in restaurant was a bit uneven, but it may have been because they were very busy on a Saturday morning. Otherwise it was a great stay and this hotel should be highly recommended. February 18, 2014
Rated 5.0 out of 5.0 by Nice Hotel Kept up well, rooms are nice and clean. Restaurant is good. Everything you would expect. I would definitely stay again. February 16, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Great family fun! It may not be the quietest place but the little bit of noise we could hear from our room was not disturbing. The pool and play area is great for kids or a family get together and it is super convenient to have a good restaurant in the building! The beds were a little soft for our liking but that would not keep us from returning. Over all, a great place to stay! February 13, 2014
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