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Rated 4.1 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Great stay with great service. Friendly and sincere! We were very satisfied with our stay at the Holiday Inn in Kalamazoo, Michigan. The only, though minor irritation was that the outdoor exit would not open with our room card as it was supposed to. No big deal, the Holiday Inn chain is great! Thank you! October 21, 2014
Rated 4.0 out of 5.0 by Affordable and great service Nice quiet hotel with friendly staff. Nice restaurant within the hotel with a variety of food. Great overall experience for the prize. October 20, 2014
Rated 5.0 out of 5.0 by Great Staff Especially pleased with the wait staff and with the hotel front desk staff. October 20, 2014
Rated 4.0 out of 5.0 Great Bar. Helpful staff Great bar with a good selection. Staff was very nice and helpful. Provided a shuttle to downtown too! October 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Good visit. But the desk chair was shabby. Internet was fine and room was clean and comfortable. October 20, 2014
Rated 2.0 out of 5.0 by 6 Birthday Parties in 2 Days As always, the rooms were clean and comfortable and the staff was friendly and attentative. However this time we stayed on a weekend. From Friday night to Sunday morning there were 6 birthday parties. The staff was wonderful about monitoring the pool area to clean up other people's messses and to ensure everyone was following the rules. The hot tub was maybe 90 degrees, so all of the kids prefered that to the chilly pool, so at one point there were 17 kids in the 9 person hot tub. After driving 7 hours, not being able to relax in a hot tub or sit outside my room (not one empty table on Saturday night), this was not my idea of a great weekend. October 19, 2014
Rated 5.0 out of 5.0 by early check-in The reservation department was completely fleible in arranging early check-in. And the front desk staff were wonderfully helpful in both greeting signage and distribution of gift bags to our guests. We had a total of 28 rooms with no complaints. Thank you again to all who made this a wonderful family gathering for our daughter's wedding. October 17, 2014
Rated 4.0 out of 5.0 by Great Times in the Zoo! I am a CMU Alum, but when I do have to make a visit at WMU, my family and I really enjoy staying at the Holiday Inn West. The pool and Burdicks is great. You must go to Sophia's House of Pancakes for the best breakfast in town and the Olde Penninsula Brewpub and Restaurant for lunch, dinner or just a drink. We'll be back in a few months. October 16, 2014
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