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Rated 4.0 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by great staff and service I have stayed at this hotel many times for business in the area and, as usual, everything was great! September 15, 2014
Rated 4.0 out of 5.0 by Great room The room was clean. The only thing that was annoying was when the toilet was flushed. The service in restaurant was great. September 11, 2014
Rated 4.0 out of 5.0 by Power outage stay at Holiday Inn For as much as i paid for the night i would have hoped for a continental breakfast or at least a fridge in the room. We brought perishables because our power went out and we figured a nice hotel like the Holiday Inn would have a fridge in the room. Other than that the beds were amazing along with the pillows and i slept like a baby. The bathrooms were clean and had plenty of towels. Room temperature was perfect and the TV was easy to use. September 10, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service I slept like a baby and woke up so refreshed. It was a very nice room and very clean. great service also and very friendly staff. also, enjoyed the 'free' newspaper. September 8, 2014
Rated 5.0 out of 5.0 by Holliday Inn West Kalamazoo This hotel serves their customers very well. Everything was clean and ready when we arrived. The noise level was low. I have stayed at this hotel before and if I'm in the area needing a place to stay again, I will not hesitate to stay there again. September 5, 2014
Rated 1.0 out of 5.0 by Need to improve cleanliness I was very disappointed with the cleanliness of the room. Upon arrival, we found used towels in the bathroom and stains on the kids bedding. The following day, we left the room (no do not disturb sign was placed on the door) and when we returned to the room that evening, it had not been cleaned. Unacceptable. September 3, 2014
Rated 2.0 out of 5.0 by TINY rooms! The rooms(I visited a relative in another room) are VERY small! And so is the bathroom. Counter top could not hold husbands shaving equipment and my cosmetics. Yes, the bed was comfortable--for sleeping not for sitting. While there was room for a comfortable chair, there was none, only the desk chair which wasn't at all comfortable to sit in and watch tv or read. Light bulbs were burned out on 2 of the lamps. Third floor guests need more than one packet of coffee in their's not fun to have to get dressed, go down to the first floor, then carry coffee upstairs. Sparse menu in restaurant...buffet and menu offer mostly fried stuff, little fruit...not good variety on menu. September 3, 2014
Rated 5.0 out of 5.0 by comfort and value the rooms are nice and clean . the staff was excellent. the food was good had a good time. I will come back August 27, 2014
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