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Rated 4.0 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Great Staff! I did have an issue with my stay, but when I brought it to the attention of the manager he completely understood the issue and rectified the problem. August 14, 2014
Rated 3.0 out of 5.0 by general observations Actually, I prefer to stay at a Holiday Inn Express, since I don't need the pool. The Express units have much better bathrooms, refrigerators in the room, larger rooms, bigger beds, and free breakfast along with all the other services you provide. A much better value. August 14, 2014
Rated 1.0 out of 5.0 by Cofortable bed, not such great service There were 8 of us staying there and no one was happy when they left...too bad...if only employees would have been better trained and had better attitudes... August 13, 2014
Rated 5.0 out of 5.0 by Early arrival on a Sunday The front desk team scrambled to find me an open/cleaned room for me at 11:00am local time August 12, 2014
Rated 2.0 out of 5.0 by overall Well...I have to say that the property has suffered a big change recently. I stayed for 6 nights again this trip and 2 days that my room was cleaned, cleaning rags had been left behind and the room floor was dirty. Then one day they did not get to my room till after 5pm so i passed on that. The GPI corp rate went up and the perks went down. I think we will be looking to stay somewhere else going FW. Seems that the atmosphere at this hotel is going to be different. August 11, 2014
Rated 3.0 out of 5.0 by Nice Hotel The hotel is nice, but has limited number of microwaves and refrigerators. Will probably not stay here again for that reason. August 10, 2014
Rated 1.0 out of 5.0 by This Hotel went to the DOGS! Stayed here for a tour of WMU. After checking in we were greeted by a large dog barking in another room. They moved us to the next floor only to hear it louder. Moved us again to have another dog across the hall. I figured after 3 moves I'd turn up the fan and deal with it! I understand it's a pet friendly hotel but wouldn't you think they would keep the rooms in a block, not scattered around? I think for allergy reasons that would be appropriate. The last room smelled of mildew and the chair's leather was nasty. The bartender I had was rude to say the least! More interested in playing with her phone, never gave a total or said thanks! I'll be in this area a lot in the future and would never stay here again!! August 10, 2014
Rated 5.0 out of 5.0 by Great place to stay Very easy check in and check out!!! No long waits at the front desk or anywhere. The room was very clean and quiet. August 6, 2014
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