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Rated 4.0 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by great great room and pool and service...everything was very comfortable September 17, 2014
Rated 3.0 out of 5.0 by our stay Loud guests in the hall of our room. We did not report we did not want retaliation. They were drunk. I stopped at the desk to tell the man to check his hallways better toilet needed work. Would not flush i reported this at the desk Both times the men at the desk were not friendly,. We could not use the hot tub Saturday night. There was a childs birthday party and the kids were in the hot tub. Obviously this hotel is not for us. Too centered towards young people and party September 17, 2014
Rated 5.0 out of 5.0 by great staff and service I have stayed at this hotel many times for business in the area and, as usual, everything was great! September 15, 2014
Rated 4.0 out of 5.0 by Great room The room was clean. The only thing that was annoying was when the toilet was flushed. The service in restaurant was great. September 11, 2014
Rated 4.0 out of 5.0 by Power outage stay at Holiday Inn For as much as i paid for the night i would have hoped for a continental breakfast or at least a fridge in the room. We brought perishables because our power went out and we figured a nice hotel like the Holiday Inn would have a fridge in the room. Other than that the beds were amazing along with the pillows and i slept like a baby. The bathrooms were clean and had plenty of towels. Room temperature was perfect and the TV was easy to use. September 10, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service I slept like a baby and woke up so refreshed. It was a very nice room and very clean. great service also and very friendly staff. also, enjoyed the 'free' newspaper. September 8, 2014
Rated 5.0 out of 5.0 by Holliday Inn West Kalamazoo This hotel serves their customers very well. Everything was clean and ready when we arrived. The noise level was low. I have stayed at this hotel before and if I'm in the area needing a place to stay again, I will not hesitate to stay there again. September 5, 2014
Rated 1.0 out of 5.0 by Need to improve cleanliness I was very disappointed with the cleanliness of the room. Upon arrival, we found used towels in the bathroom and stains on the kids bedding. The following day, we left the room (no do not disturb sign was placed on the door) and when we returned to the room that evening, it had not been cleaned. Unacceptable. September 3, 2014
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