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Rated 4.1 out of 5 by 342 reviewers.
Rated 4.0 out of 5.0 by Good family stay We have 3 children and this is a nice place to stay and let let swim. There always seams to be plenty of kids around the pool area to play with. The room was nice. No problems A few suggestions - The bottom of the pool is pretty rough. Might want the kids to wear water shoes. My kids were in the pool a lot and had red toes and a few scuffs because of the pool bottom being rough. My other suggestion is to have a cheaper food option. The restarunt isn't very "kid friendly". I won't eat there again with the whole family. We spent close to $50 for dinner and that was with 2 of the kids eating "free"! April 16, 2015
Rated 5.0 out of 5.0 by Above Average 1 Night stay Newly remodeled wing. Very up to date room. Cleanest room I have been in this year. Holidome amenities were updated and enjoyed by many with the usual Holidome atmosphere. Great, clean, comfy bed linens and towels. Hotel was updated in general. Staff was very friendly. Restaurant wait was ridiculously long but the server was very friendly. Security was visible and appropriate. April 15, 2015
Rated 1.0 out of 5.0 by How sad We booked this hotel strictly for use of the pool as a present for our grandson. The pool was FREEZING. The staff claimed that it was 84 degrees. Numerous other people complained also. When the maintenance man came down he said that the pilot light went out and it would be back up to par in 2 hours. Even the hot tub was luke warm and the jets didn't work. No adults used the pool all night.The pool was so cold that the children were swimming in the hot tub and at one point I counted 20 children in there. I didn't let my grand children swim in the hot tub because I though it was to dangerous. The next day the pool was no warmer and the jets weren't fixed on the hot tub. We checked out and went to another hotel down the road. April 13, 2015
Rated 2.0 out of 5.0 by Freezing pool The pool was beyond freezing and the restaurant was lacking organization. The room was clean and we slept fine, but the main reason for our stay was to enjoy the pool and that was not easy to do since it was so cold. Our stay was a disappointment, unfortunately. April 13, 2015
Rated 4.0 out of 5.0 by Nice Holodome The extra activities were enjoyed in the Holodome, but the pool was cold April 13, 2015
Rated 3.0 out of 5.0 by busy spring break don't stay here Many unattended children making this a noisy and uncomfortable stay. Running throughout the hallways, cannonballs over your head in the pool, noise until early morning hours. Room temp was very hot and could not be turned down. Restaurant has gone down hill, not the quality it use to be. April 10, 2015
Rated 3.0 out of 5.0 by Atruim Pool Area If you have young kids and want a "pool-get-away" experience with your family - this seems to be the place. This is not what my family was looking for, so we did not enjoy the pool facilities. We just wanted a nice swim in the hotel pool while we had to spend the night in Kalamazoo. It is obvious that other families take full advantage of the pool/atrium for a family/play get-a-way. They all looked and sounded like they enjoyed their time. If that is the hotel experience you are looking for, look no further! If you want a quiet stay with your family and relax quietly in the hotel pool and hot tub - find another place. April 9, 2015
Rated 5.0 out of 5.0 Great Service and decent deal Excellent staff and nice size indoor pool. decent price for what I received. I travel alot and book my room incorrectly. The staff helped me out and corrected my reservation. Not all hotels will do that for you. April 9, 2015
  • 2015-04-18T09:34:40.813-05:00
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