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Rated 4.1 out of 5 by 404 reviewers.
Rated 4.0 out of 5.0 by Nice Stay Good location, comfortable environs, staff courteous. No complaints. August 3, 2015
Rated 3.0 out of 5.0 by Would stay again. Great for small kids. The room suited our needs for the night. Restaurant was expensive. Staff was extremely friendly. Pool area was fun for kids, but there was a lot there when we were there so it was loud. Very clean. July 29, 2015
Rated 1.0 out of 5.0 by Lack of service We recently completed a five-night stay at this Holiday Inn. Cons: One day, housekeeping cleaned the room but neglected to leave towels. Another day, housekeeping didn't bother to clean the room. We called the front desk both times. When the member of housekeeping staff arrived to clean the room, she tried to explain happened ("You may have had the 'Do Not Disturb' tag up" -- not so) and arrived without the necessary equipment and supplies to clean the room, At one point, one of the two computers in the business center did not work. Maintenance fixed that problem, but then the network was down on both computers. On the Friday night during our stay, there was a loud party in one of the ballrooms. Okay, but the party seem to adjourn to the hallway outside our door. I called the front desk, who promised to send Security up to look at the situation. Maybe they did, or maybe they didn't. But twice more during the night, we were wakened by noise and kids running the halls, the second time at 3:00 a.m., at which point we had to get up to catch a flight anyway. Pros: The bartender and the clerk at the Food Zoo (snack shop) were very pleasant. July 29, 2015
Rated 5.0 out of 5.0 by A pleasant stay We enjoyed our stay in Kalamazoo. Everything was great! July 28, 2015
Rated 5.0 out of 5.0 by Nice Stay We really enjoyed our stay at the Kalamazoo Holiday Inn. The pool area (although rather crowded) was kept clean. We enjoyed and took advantage of the 'adult' hours for the pool. The only drawback on our stay was that a complimentary breakfast was not included. The room was clean and the bed was comfy. July 28, 2015
Rated 5.0 out of 5.0 by Great experience!!! Our baseball team stayed at this hotel for a local tournament. Could not have asked for a better experience for the adults and most importantly the kids! Rooms were typical hotel rooms. What turned out to be most valuable to us--which we did not know when we booked--hotel is a Holidome! Kids can swim, play ping pong, pool, arcade, many open tables for parents to sit and play cards, chat, etc. The fact they had such a great amount of space--allowed the kids to still 'roam and be free' but were in the holidome area and did not venture near the lobby!! The hotel also grilled out burgers, hotdogs, etc..prices were reasonable. Staff was amazing! If we are fortunate enough to play in the Regional Baseball tournament again...this will be the place we choose!!! July 26, 2015
Rated 5.0 out of 5.0 by Great Oasis for a few nights in the area Nostalgic Holidome from the olden days! (minus the fake grass carpet from yesteryear and no tabletop Galaga...). The new room addition/remodel on the south side was great. (Great power-flush toilets! But LOUD!) The restaurant was convenient and served good food! Nearby highway interchange construction is cumbersome, but there are efficient detours by driving around the block. July 24, 2015
Rated 4.0 out of 5.0 by Very Loud If you stay and want to retire early be sure to request rooms away from pool area. July 22, 2015
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