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Rated 4.1 out of 5 by 387 reviewers.
Rated 5.0 out of 5.0 by Great for teams/groups with kids Hotel had a great open area around the pool for teams to gather. Room was updated and bed was very comfortable. A mini fridge would have been nice, though. Overall, would recommend this hotel for anyone traveling with kids. June 30, 2015
Rated 5.0 out of 5.0 by Nice place to stay Nice hotel, clean, comfortable beds, friendly staff. If our work brings us to the area again, we will stay here again. June 30, 2015
Rated 5.0 out of 5.0 by Great pool and hot tub The pool area was very clean and bright. My grandkids had a wonderful time swimming. There was a picnic table right outside our back door since we had a room outside the pool area. The front desk gave us a couple of "take out/delivery" menus and we all had fun ordering pizza etc. and eating on the picnic table. June 30, 2015
Rated 4.0 out of 5.0 by Clean room and comfortable bed. My stay was above average. I had a great night's sleep in a quiet room. Air quality was good. no smoking room. I especially appreciated the polite and accommodating staff. June 29, 2015
Rated 3.0 out of 5.0 by Good atmosphere After long day work I was able to relax by the pool and bar area June 29, 2015
Rated 4.0 out of 5.0 by VERY CLEAN AND PROFESSIONAL I am a manager at a hospitality based business, where customer service is our number one priority. So, I am a bit more skeptical than an average customer. With that said, AWESOME motel. The rooms and entire motel was very clean. As a person who deals with overnight vacationers in my place of work, I understand the utmost importance of a good custodial program, this holiday inn excels in that area. The front desk staff was GREAT, very polite, professional and focused on the customers. I was impressed by seeing a staff member who opened the entrance door for guest many times during the day. That is one of those little things that go a long way. The entire staff looked great, image is important, and they portrayed quality. I slept like a rock, comfy bed, quality linens. The pool area was great, outside patio very nice. My only negative comment would be that the food was too high priced. Overall, I will say. GOOD JOB !!!!!! June 29, 2015
Rated 5.0 out of 5.0 by Clean rooms, very nice pool area Although a little bit hard to find at first due to small sign and a lot of distracting road construction in the area, I was pleasantly surprised to see such a nice hotel. The room was super clean and although my stay there was short, I will definitely be back again when in the Kalamazoo area. June 27, 2015
Rated 5.0 out of 5.0 by front desk staff very friendly The front desk upgraded me to a king size room, was very friendly....even all the staff we encountered in the halls or on the elevator were friendly. The floor we stayed on was all remodeled and looked new June 24, 2015
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