Rated 4.5 out of 5 by 96
Rated 2.0 out of 5.0 by OddsnEnds Broken Sofabed and a Lousy Response
It took 3 calls to the front desk and almost 90 minutes for us to have cot brought up to our room when we discovered that the sofabed was not only lacking bedding but was broken and not fit to sleep on.
The front desk agent I spoke with for the third time was dismissive about my complaints and simply wished me a goodnight as I was speaking and ended the call.
October 15, 2014
Rated 5.0 out of 5.0 by Devlin99 Great Service
Overall the experience was great. Staff was extremely helpful and kind. The location (for our purpose) was perfect. We would absolutely stay at this hotel again (and have in the past).
October 15, 2014
Rated 5.0 out of 5.0 by Amazon Jane Awesome Service
Front desk went above and beyond to accommodate us.
Even when we came before check in time, they made arrangements for the room to be ready ealrier.
October 14, 2014
Rated 5.0 out of 5.0 by K town girl Awesome
I have stayed here several times over the past few years, for a while it was my home away from home, always had awesome service all staff were friendly and very welcoming. The white spot restaurant was always welcoming too. I will alway stay here when I am in Kamloops
October 13, 2014
Rated 3.0 out of 5.0 by ao2000 very comfortable bed
great sleep. close to airport for those flying in or out of Kamloops. Prompt airport shuttle.
October 9, 2014
Rated 5.0 out of 5.0 by VegasGuy2222 Ambassador means nothing here
I stay here quite often when in Kamloops. The only complaint I have is, as an Ambassador, you get the no frills treatment. No offer of Water, a Cookie or even a hello card from the Manager. You're handed the room key and a good night. I thought, OK maybe it was just new staff. But this has happened for my last three visits.
October 5, 2014
Rated 5.0 out of 5.0 by FastBee Comfortable Quiet Stay
The hotel was great. Very impressed that when I asked for an extra chair for the desk that one was provided with out question and quickly.
Only thing that was not great was the number of cigarette butts by the benches outside, and service at the restaurant was slow at best.
September 24, 2014
Rated 4.0 out of 5.0 by Michelle300 Great little kichen area
The staff were really helpful and when I asked for a room with a kitchen, they moved to me straight away to a room with a great little kitchen area.
September 15, 2014