Rated 4.6 out of 5 by 256
Rated 5.0 out of 5.0 by Gurly67 Friendly Staff and Comfortable Rooms
Every time we visit Ottawa we automatically consider the Holiday Inn Kanata because we know we will not be disappointed. In the past we stayed here for an extended time period due to family illness. We were treated extremely well and that makes it easy to return to this hotel.
April 24, 2015
Rated 5.0 out of 5.0 by kkkkkkkk444 Great service and wonderful staff
We had a wonderful stay and the staff were excellent - they couldn't do enough to make it a great experience! Very children friendly and good value. Our rooms were comfortable and food terrific!
Highly recommend to our friends and family, we will come back!
April 23, 2015
Rated 5.0 out of 5.0 by American in Canada Staff here is GREAT!
Starting with booking l had to call Vykki to assist me with the conference reservation, she was so quick and efficient with solving the question making it worry free. Checking in the lady at the front desk went out of her way to get me the perfect room/suite and I do mean perfect! Getting breakfast to go to and eat in our room as we got ready.... I am dairy intolerant and had to call about the sauce put on the sandwich and (Shayna?) brought me an replacement herself!! To the poor front desk agent at checkout who had to deal with us getting rid of our Canadian cash (I'm so sorry again). Everyone was seriously great!! Definitely recommend staying here.
April 22, 2015
Rated 5.0 out of 5.0 by Leaward Great staff
I stayed at the hotel as part of a conference and despite the crowds, the staff were upbeat and helpful. There were a couple of hiccups with one lunch in the restaurant where a staff member made an assumption and didn't offer a full menu, and the service was slow but the restaurant was busy that day. The bed, which was supposed to have been a queen bed, was definitely not a queen but a double, which impacted my sleep. Otherwise, the rooms were clean and comfortable and had plenty of plugs to charge my devices, etc.
April 22, 2015
Rated 5.0 out of 5.0 by smg5775 Good time was had
The Ottawa Kanata Holiday Inn was good. It was clean. This place is easy to find and very convenient to the highway. The bathroom could use more shelf space but the water was hot and plentiful as were the towels. The food was good but there are high taxes on it in the restaurant. The catering was 50/50. One night was blah; the next was excellent. This was one of the few hotels where I fell asleep and slept most of the night (5 hours for me.) I liked that there were extra pillows available so I could create a nook to sleep in and recreate my bed at home. I did not like that I had to ask for the internet password nor that I had to pay a refundable security deposit because I chose to pay cash. Also felt awkward that a staff member had to go up to see if the room was trashed before I got my security deposit refunded. (It wasn't.) You had my charge card number. Overall it was a good hotel.
April 21, 2015
Rated 4.0 out of 5.0 by DonDaw comfortable sleep
I did not have a reservation but was in the hotel for an evening meeting. Due to a long work week with extensive out of town travel I did not want to drive home after my evening meetings (60 minute drive). There were not a lot of rooms left, so my options were limited. Because of that I chose to stay in a room that I would not normally select for budgetary reasons.
I did not find the higher price justifiable, as I stay at Holiday Inns frequently and there was very little difference in the room, quality of sleep, the amenities were the same, linens
April 21, 2015
Rated 4.0 out of 5.0 by Cyrabus Up and coming
Holiday Inn has been working hard to change its image with business travelers of all budgets. I'm happy to say they continue to impress me with each visit. The appearance and amenities of the various Holiday Inn hotels I've stayed at keep getting better.
April 19, 2015
Rated 5.0 out of 5.0 by roy_2005 周边配套便利,酒店自身环境很好
就在kanata town center的旁边, 门口就有公交车, 可以步行去town center购物和吃饭.
房间里家具还算比较新, 很干净. 卫浴设施还不错, 不过水龙头的冷热出水设计要适应一下.
April 17, 2015