Rated 4.6 out of 5 by 185
Rated 5.0 out of 5.0 by Sue at Marois the staff deserve a pay rise
We had a family gathering in Ottawa. We had an exceptional experience. It started at the parking lot. It was frigid and my Mom uses a walker. The handicap parking was really close to the front door. When we entered the hotel, Paul was there getting all the details for the 5 rooms and 1 and 2 day stays. Thanks Paul
Friendly and efficient are good - caring is better. The restaurant staff were stellar. The beer was local, on tap and delicious. The food wasn't bad either. Oh, yeah, the rooms were OK too.
What can I say. Thank you for making our stay stress free.
January 30, 2015
Rated 5.0 out of 5.0 by Larry R Best of the Best
Outstanding hotel, reasonable pricing, best breakfast of any hotel we have stayed at. Only down side is the supper menu is not for everyone.
January 27, 2015
Rated 5.0 out of 5.0 by chanty00 Great value, service, food and shopping
Stayed for a night in the jacuzzi suite. Breakfast included in the morning from the restaurant, great food, beautiful restaurant. Stayed on a private access floor which required room key to access. This was great as there was a hockey tournament in town but we were not bothered by noise or kids running around. Clean,quiet beautiful room with ample towels and toiletries. King size bed was comfortable with both soft or firm pillows to suit your preference. Mini fridge in suite actually worked and was cold. Great customer service. Stayed for leisure purposes, Tanger outlet was 7 minutes away, city walk centre across the street with more great shopping and restaurants. Ikea was about 5 minutes drive. A great relaxing night with plenty of shopping and dinning all around. Will be returning for a shopping get away again in the near future.
January 27, 2015
Rated 5.0 out of 5.0 by Hunter53 We stayed in a Queen suite room we loved having a nice living area and a huge bedroom
This was the nicest room we have stayed in in a long time
January 21, 2015
Rated 4.0 out of 5.0 by Cold Brit Reception Staff
Always welcoming and attentive. Helpful and cheerful in dealing with all enquiries
January 19, 2015
Rated 3.0 out of 5.0 by Joelymac Great Promise, Doesn't Quite Deliver
Good looking inside and out. Reasonable room price. Staff was friendly. Restaurant food was better than average. Service time was slow. Very slow.
January 14, 2015
Rated 5.0 out of 5.0 by Gordman Great service, front desk and restaurant, nice rooms
Staff at check-inn very friendly and helpful, restaurant for breakfast was hot, service fast and friendly, waitress very nice. Plenty of shopping within walking distance, many other restaurants and a couple beer houses close by. Will definitely be back.
January 7, 2015