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Rated 4.7 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by fold out chesterfield / bed Everything was perfect except for the foldout bed which was terrible because you slept on the springs. If a pad of some sort was provided it would be greatly appreciated. November 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and especially the pillows Our stay was very good, it was the second time we stayed at this hotel and in future we will stay there again. The proximity to the Canadian Tire Center is excellent . The only thing that bothered my sleeping, a little,was the sound from the heating unit and I could have used another blanket. I know I could have called the desk and gotten a prompt and positive result, I was just to lazy. November 20, 2014
Rated 4.0 out of 5.0 by Comfortable mattress but terrible choice of pillows The room I was allocated had a choice of either "Soft" or "Firm" pillows. The Soft pillows were fine (I assume) for anybody who likes Soft pillows. I don't, I like a Firm pillow and the Firm pillows provided were way, way too soft. I generally am able to sleep anywhere however, unfortunately, I kept on waking up due to a pillow that was far to soft for my tastes. November 12, 2014
Rated 5.0 out of 5.0 by Relaxing weekend Everything was very enjoyable. Food was amazing. Service was great. Room was clean and comfortable. November 6, 2014
Rated 5.0 out of 5.0 Excellent service and very comfy bed I stay at this hotel every month for an event we host there, and have found the staff to go out of their way to make our experience a very positive one. The service is excellent, the hotel is very clean and the beds are super comfy. November 6, 2014
Rated 4.0 out of 5.0 by Noisy bathroom fan Everything was fine but the bathroom fan was noisy November 5, 2014
Rated 5.0 out of 5.0 by Great Customer Service I unfortunately left my keys in a cab while getting dropped off at the Canadian Tire Centre. I called back to the Holiday Inn Express and the Manager on Duty took control and I had my keys back in my hand by 9:00am the following morning. Unbelievable customer service, every single person that works in the Kanata Hotel was a pleasure to be around! Thank-you for the great customer service!! November 4, 2014
Rated 5.0 out of 5.0 by Very good location The hotel is very well kept and the rooms are comfortable, I didn't get to try the restaurant but there are quite a few nearby and one is just on the other side of the parking lot. Going to a venue at the Canadian Tire Centre in the near future then you should consider going to this hotel, I know I will. November 3, 2014
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