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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: SUBURBAN OTTAWA
  • Distance From Hotel: 15.0KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. French
  4. Polish

Pet Policy

Pet Policy

Pets are not accepted. However, we can recommend an appropriate comfortable local kennel service.

What's Nearby

What's Nearby

Attraction:
National Art Gallery
Distance From Hotel:20.0KM
Attraction:
Rideau Canal
Distance From Hotel:20.0KM
Attraction:
Nepean Sportplex
Distance From Hotel:20.0KM
Attraction:
Bayshore Shopping Mall
Distance From Hotel:8.0KM

Parking

Parking

  • Number of parking spaces:152
  • Car Parking Available
  • Complimentary onsite parking, and overflow parking lot ideal for buses & campers. Parking lot is lit.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:152
  • Total number of suites:91
  • Total number of rooms with only one bed:111
  • Total number of rooms with only double beds:47
  • Total number of non-smoking rooms:152
  • Total number of rooms for the physically challenged:2
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:9

Welcome to the Newly Renovated Holiday Inn & Suites Ottawa Kanata

We invite you to stay and experience our newly refreshed hotel! From the signs to genuine service, from the lobby to our guest rooms - you'll see and feel the difference at Holiday Inn® & Suites Ottawa Kanata from the moment you arrive.

As you step inside our lobby you'll notice stylish touches, our signature sound and scent, and an efficient and friendly check in from our Guest Experience team, inspired
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Welcome to the Newly Renovated Holiday Inn & Suites Ottawa Kanata

We invite you to stay and experience our newly refreshed hotel! From the signs to genuine service, from the lobby to our guest rooms - you'll see and feel the difference at Holiday Inn® & Suites Ottawa Kanata from the moment you arrive.

As you step inside our lobby you'll notice stylish touches, our signature sound and scent, and an efficient and friendly check in from our Guest Experience team, inspired to extend to you a warm reception.

Our hotel is only minutes from Canadian Tire Centre, home to the NHL Ottawa Senators Hockey Club as well as world class concerts & events, the Bell SENSplex, and right next door to the Kanata Centrum Retail & Entertainment District featuring over 50 exciting shops and restaurants. Enjoy movies at Landmark Cinemas, swimming at the Kanata Wave Pool, skiing at Mount Pakenham and Calabogie Peaks, and skating on the Rideau Canal, the longest skating rink in the world. With immediate easy access from Highway 417, we are just a short 20 minute drive to downtown Ottawa, centrally located in the heart of Kanata, within minutes of major High Tech Business Parks, and government offices including Department of National Defence (DND).

View Less
Features
Our newly refreshed Suite Property is located within walking distance of over 50 shops and restaurants in the Kanata Centrum Retail and Entertainment District. Including; Best Buy, Walmart, Golf Town, Home Outfitters, Loblaws, Milestones, Moxies, Baton Rouge, Crazy Horse and Jack Astors.

Guest Reviews

Rated 4.6 out of 5 by 129 reviewers.
Rated 2.0 out of 5.0 by Non-compliant If you choose to stay at this property and anticipate the "normal" Priority Club trappings you will be displeased. They do not adhere to the "gurantee of booking a room within 72 hours" in fact, the desk person said "We don't do that here anymore". Second, they claim an inability to deliver the morning newspaper to your door given too many people were stealing the papers. Rubbish, I have stayed at HI for years and never had a paper stolen - ever! Is there a major Globe and Mail crime wave in Ottawa...methinks its an inconvenience with staffing issues. Staff seem uncomfortable with the forced message/greeting (one desk clerk looked at me standing in line and turned his back and left the office, I caught his gaze, shrugged my shoulders and he laughed...me too!) and the wax smiles but underneath the perfunctory presentation is a hotel that gives mediocre service at best. I guess its an Express, my standards are too high as opposed to theirs. April 21, 2013
Rated 4.0 out of 5.0 by Very nice clean comfortable rooms I enjoyed my evening at this hotel. The rooms were clean, and the internet worked very well. The only problem I had was that there was a 3 hour time limit on the internet. April 18, 2013
Rated 4.0 out of 5.0 by Great Breakfast We just stayed over night had to catch a flight out east early the breakfast was great lots to chose from staff was good and the shuttle to the airport got us their on time April 13, 2013
Rated 5.0 out of 5.0 by Overall great experience This property was well looked after. The staff was friendly and helpful. The room was clean and comfortable. The only issue, and I really have to reach to find a negative, was when we wanted a tea in the evening, the hot water was almost always empty. It is a small reservoir and would need checking frequently. To the staff defense, I just went back to the room disappointed, I did not ask to have the water refilled. April 10, 2013
Rated 2.0 out of 5.0 by Very loud Heater in room for 2 nights!! I use Holiday Inn Express 99% of the time during my business travelings. This location has been so far my worst experience with the Holiday Inn chain. It was there for a three night stay, the first two nights the heather was making so much noise I couldn't sleep. I complained on the secong night and they couldn't do anything to rectify the problem because they were fully booked. The front desk didn't offer to send anyone to have a look, they just suggested that we change room the following day wich wasn't done either but someone had fxed the heather. I asked for some kind of discount for my troubles but was not offered anything when I checked out. I would not recommend this location to anyone I know. I will be staying at another location on my next visit to Ottawa. March 21, 2013
Rated 5.0 out of 5.0 by Excellent staff and room Great experience. just need more parking for the amount of snow Ottawa has. March 14, 2013
Rated 5.0 out of 5.0 by Great service great value Spotlessly clean, excellent location for my purposes. Totally up to Holiday Inn standards. Recommended to sll March 12, 2013
Rated 5.0 out of 5.0 by Excellent service; comfortable environment I had to stay overnight in Ottawa to catch an early flight to Iqaluit, so my hotel of choice (Holiday Inn Express) was an easy decision! Fantastic staff/service and a great room. Shuttle came to get me within 10 mins of me calling from the airport. Highly recommend. March 10, 2013
Rated 5.0 out of 5.0 by Personal service from Day 1 We spent our wedding weekend here as a room block and from the very first day that I called to ask for information, to the day we checked out (after extending an additional night!) the service was impeccable! All of the staff at this location were highly attentive, friendly, accommodating and helpful. During our planning stages and days leading up to us checking in, they provided thorough and efficient follow-up, my sister (who was bringing a small baby mentioned to me MULTIPLE times, that she was impressed by their flexibility and attentiveness). Upon check-in they recognized us immediately and made our lives easier the entire time we were there...from family members' room placement, to calling cabs, extending rooms, emptying full trash cans, letting us linger at breakfast, handing out welcome bags, providing toothpaste when we stayed an extra night, to letting us relax in the pool after hours....they were phenomenal. The weekend was great because we knew that we did not need to worry or even think about anything regarding the hotel...they took care of everything. I highly recommend this location for any room block parties and the next time we are in Ottawa and need of a room, I know where we will stay! Very clean. Great location. AMAZING service. March 1, 2013
Rated 5.0 out of 5.0 by Best HIE in Ontario I have travelled ALL over Ontario staying at Holiday Inn Express over the past 8 years. The one in Kingston is by FAR the best I have been to in many many years. The front desk staff were amazing, friendly and talkative (when no other clientele were present of course). I will ensure I stay here from now on when travelling either to Kinston or using Kingston as a 1/2 way travel stop. Thank You and keep up the GREAT work. Could not find any Cons. February 24, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, quiet - excellent stay - will be back! Clean, comfortable, quiet - excellent stay - will be back! February 19, 2013
Rated 4.0 out of 5.0 by Heading South We were heading south and wanted somewhere close to airport, have stayed here before and have not had any issues. Was a little disappointed about the shuttle not starting till 5, the neighbour hotel starts at 4. Wasn't recognized as a Platinum menber, nothing for being such. February 19, 2013
Rated 5.0 out of 5.0 by Comfortable stay, front desk very helpful Will stay again when in Ottawa, just passing through waiting for return flight to Winnipeg. February 8, 2013
Rated 5.0 out of 5.0 by Friendly and very comfortable rooms. Anu was very good to us and a pleasant experience was had by all. Thank you from DERO UNITED for the rooms, your contribution went a long way and your hotel will be highly recommended by us for anyone wishing to stay in Ottawa. January 18, 2013
Rated 4.0 out of 5.0 by No Parking We are disappointed that the hotel has discontinued the "Park and Fly" service as of January 1, 2013. This was one of the main reasons for our use of this location. We will likely look for other accommodations offering the "Park and Fly" service in the Ottawa area. January 18, 2013
Rated 5.0 out of 5.0 by Great service, clean comfortable rooms. Spent another wonderful night @ your hotel . The hospitality & service has got to be the best in all of Ottawa!!! looking forward to my next stay @ your property. January 5, 2013
Rated 5.0 out of 5.0 by Hotel Haven amid snow storm craziness Having our flights cancelled and realizing we had no where to stay, remembered there was a reliable Holiday Inn Express nearby. Logged on to my Priority account and lo and behold there were rooms. Called ahead just to be sure as it was bedlam at the airport and staff were ahead of the game. Kudos to all as we not only had a wonderful room at the Inn, but it was comfortable and an oasis in the midst of chaos. While we should have been in foul moods after everything went pear shaped, instead, we had a wonderful extra night in Ottawa and left rested the next day. We felt well taken care of and had a really solid night's sleep. Thanks to all!!!! January 4, 2013
Rated 5.0 out of 5.0 by Excellent Service My husband and I recently decided to have a "staycation" for our Anniversary. We opted for this location due to the proximity of our favourite restaurant. We were immediately greeted by the friendly staff. We were asked about the reason for our stay and once it was realized that we were there for a special occasion they checked for an upgrade. We were placed in the Presidential Suite for the night. It was a lovely room which was perfect for our romantic getaway. We were also offered the complimentary shuttle to and from the restaurant. We had a wonderful evening. Thank you January 2, 2013
Rated 4.0 out of 5.0 by Cold snowy weather. Nice warm room. This hotel is conveniently located particularly if you are flying. The rooms are clean and comfortable and the staff are friendly and helpful. But what happened to the bottle of water in the room? Is Holiday Inn dropping all the little extras that sometimes mean a lot? Thirsty December 17, 2012
Rated 5.0 out of 5.0 by Always enjoy Ottawa Airport Holiday Inn Express This has been another good stay at this hotel..We are always greeted promptly and professionaly.. You are made to feel welcome and that being a "Gold Member" is special... As always the room was excellent and quiet...Location is great.. The room staff are always courteous and friendly... Thanks for another nice visit, and Merry Christmas to the team at the Ottawa Airport Holiday Inn Express.. December 10, 2012
Rated 5.0 out of 5.0 by Great hotel People ask me why I stay at this specific Holiday Inn every time I visit Ottawa Well I have several reasons - the location is perfect for where I work while In Ottawa. Parking is free, and downtown Ottawa is only minutes away, as is the airport. - the hotel has all amenities that one expects for a very comfortable stay, and also has free breakfast with a large variety of options to suit everyone - Staff and Service - this is the category that sets this place way above everything and every other place that I have stayed at in the same class of hotel. I have been staying here almost every week for the last 3 months and I have noticed small but important courtesies that the staff extends to all their guests and myself. November 22, 2012
Rated 5.0 out of 5.0 by Great rooms,beds and wonderful choices for breakfast Our two sons and my husband and rented three rooms. We met later and all agreed that our rooms were decorated nicely, the beds were just perfect and we all slept in because of the quiet rooms. The choices at breakfast were much more than we had expected. The rooms did cost a bit more than we had planned on but all in all we would certainly recommend your hotel. We all agreed that the pillow top mattresses won us all over as well. Your staff was very friendly and very informative and prompt with our requests. Well done...thank you..you made our visit to Ottawa most enjoyable. November 15, 2012
Rated 5.0 out of 5.0 by All the comforts of home. Another very enjoyable experience of staying at this Holiday Inn Express. November 11, 2012
Rated 4.0 out of 5.0 by Overnight in Ottawa Our stay at your hotel was necessitated by a death in the family. The location was our prime concern as we would be going back and forth for visitations, family get togethers and the funeral. We liked the cleanliness, friendly staff and modern facilities, and would recommend your hotel to friends. November 7, 2012
Rated 5.0 out of 5.0 by Couple from Callander, ON Love this hotel, clean, service is excellent. Only thing I would change is the bed pillows.(they are standard at all Holiday Inn Expresses) We were given a free upgrade that made our stay very enjoyable. Breakfast was great! November 4, 2012
Rated 5.0 out of 5.0 by Convenient to the Ottawa airport This hotel is an easy and quick taxi ride to the Ottawa airport... The limited shuttle service is also convenient. October 28, 2012
Rated 4.0 out of 5.0 by Excellent Front Desk Personnel On several occasions during our 3 days at this hotel, I went to the front desk asking for directions or information. There were at least 5 different employees that I dealt with, and in every case they were polite, knowledgeable, and spent as long as I wanted, helping me. Also, the breakfast buffet is always excellent !!! FDG--Edmonton,AB. October 27, 2012
Rated 5.0 out of 5.0 by Great service, room and price! Home run! Check in was super easy and efficient. Krista at front desk was outstanding and even remembered me from previous stays and welcomed me back. Nice to be welcomed. Great personal touch. No need for me to try any other place by airport, though I do wish there was restaurant on site. October 26, 2012
Rated 5.0 out of 5.0 by Superb service and staff I call this place my home away from home as I am here pretty much every week. The staff are very courteous, friendly and accomodating to my needs. Not only are the staff friendly towards their regular guests, but I have seen on several ocassions the staff helping people find places to dine, shop or find a movie. Not to single anyone out, but I have been greeted by my last name by Daniel, who even told my EA he knew me when she called the hotel to book a room and knew what room I prefer and booked it for me. I will continue to stay at this hotel for my future trips and highly recommend it to others. October 23, 2012
Rated 5.0 out of 5.0 by Clean, Quiet, Comfortable Excellent location near the airport. Rooms were large clean modern. Highly recommend this hotel. October 15, 2012
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