Rated 4.0 out of 5.0 by Carol0907 Great Service
We had a few nice surprises when we arrived. We were given free wi-fi, which most of the downtown hotels do not have. We were given complimentary champagne to take up to our room, and we were asked if we would like a complimentary refrigerator put in our room for our stay!
We enjoyed our stay very much.
June 14, 2013
Rated 4.0 out of 5.0 by tara323 Pricey
I was willing to pay more than I normally do for a hotel because we were visiting for a special occasion, but I don't feel like the rooms lived up to the price. Parking was also an issue. I do have to say the service at the Aladdin was excellent! Probably won't stay there again.
June 11, 2013
Rated 2.0 out of 5.0 by Tamerind954 Just ok
We were treated curtly when we stopped in at the reservation desk just to say we were in town (we were 1/2 before check-in time). Our room wasn't ready so we left our phone number. 3 hours later we still weren't called, so we checked back in at the desk. They were having staffing problems, and we had to wait another hour before we were shown to a small, crowded room with a view of the HVAC system. It was clean. The breakfast staff were friendly and terrific - the best part of the stay.
June 4, 2013
Rated 5.0 out of 5.0 by SaneNurse Best check in experience ever
This is the 2nd time I have stayed at the Aladdin Hotel and will return next year. I arrived close to 10pm following a 13 hour work day and 3 hour drive. I was greeted by Valet with a smile and welcome, unloading my luggage and escorting me into the registration desk. Again I was greeted with smiles, quick professional check in and a glass of champagne was handed to me to take to my room - My bags and I were escorted to the room by another very friendly/professional employee along with some great tips of resturants to visit. From the minute I arrived, the stress of my day began to melt away due to the exceptionl staff and accomadations of the Aladdin.
June 2, 2013
Rated 3.0 out of 5.0 by Teef Helpful staff, poor booking system.
Booking from the holiday inn website seemed easy and simple but the default booking option "book early and save" was not worth the trouble. Reservations become locked and unchangeable without even providing a discounted rate, service over the phone was a hassle. Management did allow us to leave early and even refunded the last night (smokers in the next room).
May 22, 2013
Rated 5.0 out of 5.0 by dora2 new favorite
best staff ever! helpful/interesting/informative....I would stay here no matter what
May 21, 2013
Rated 5.0 out of 5.0 by Clergy EXCELLENT DOWNTOWN LOCATION
If you like art deco this is your place. The staff is friendly and helpful. The restaurant was very good and fully staffed. The room and bath were on the small size along with the bar. If you are over 6 foot, watch your head in the hallways. This is obviously a conversion from something into a Holiday Inn. Nearly 14 floors with three elevators! It was perfiect for my two night stay.
May 19, 2013
Rated 5.0 out of 5.0 by pinkfloydrules Clean room and friendly staff
Location was close to Power and Light and Sprint Center. Went for a concert. Staff was friendly and pointed out a good place to eat. Room was adequate. Bathroom was small for todays standards but there was plenty of room to get ready. No complaints.
May 15, 2013