Rated 4.6 out of 5 by 233
Rated 5.0 out of 5.0 by Shannon2 Clean and Comfortable
Clean, comfortable and close to several KC attractions ($7 cab to Westport). Will stay here again if we go back. A little pricey, but nice.
July 31, 2014
Rated 4.0 out of 5.0 by mothertrucker spacious room
We were pleased with the room, security and parking. However, we were extremely disappointed with the breakfast. The prep area is apparently abysmally small. it was a busy Sunday morning and there was only one staff member to keep the buffet area stocked. The sausage was, to be blunt, disgusting. We were unable to figure out how to make pancakes as the instructions seemed to be missing. The cheese was not melted in the prepackaged omelets. I would recommend sleeping there, but plan to eat breakfast somewhere else.
July 30, 2014
Rated 4.0 out of 5.0 by Cook49 Nice place
I will return to this hotel. It is very nice, and the staff is excellent. Our room did not have a bath--only a shower, which is fine with us. However, the shower was small, and we are not large people, and the shower head was very limited in its range and very hard to reach. The breakfast was run by a very nice woman, and the food was good, except for the very green bananas. The breakfast aide was hard pressed to keep everything stocked and hot with the crowds with which she had to deal. The bed room was nicely furnished, but I had the impression that it wasn't vacuumed any of the four days we were there. If it was, it was a very light vacuuming. But other than the carpet that tended to show every speck, the room and bath were very clean.
July 30, 2014
Rated 5.0 out of 5.0 by MidwestTraveler2014 Friendly Service, Comfortable Room Environment
The staff was very friendly--the custodian directed us to the check-in desk, and the concierge was very kind. Everything about the room was comfortable except for the pillows, but we realized the next morning that they are labeled "firm" and "soft" to accommodate each individual's preference. Oops!
July 29, 2014
Rated 5.0 out of 5.0 by Wichitatraveler Relaxing hotel convenient to KU Med
This hotel was very clean and an excellent place to stay in KC. My daughter was attending a seminar at KU Medical School which was right across the street. It couldn't be closer. The room was very relaxing and had a refrigerator and microwave if needed. Nice big bathroom, chair for reading, desk. Breakfast was a nice variety. The front desk person was very nice taking her time to explain things even though there was a line. It was more upscale than I expected.
July 29, 2014
Rated 5.0 out of 5.0 by BetterLatethanNever Above and Beyond
I would like to thank Maggie (Holiday Inn Employee) for excellent customer service. She make it easy for my colleague and I to move around town by providing us an excellent driver; Mary Jo.
Everything was great, a bit disappointed with the pool size but still was able to enjoy the amenities.
July 29, 2014
Rated 5.0 out of 5.0 by JamiB33 Great Experience!
My family had a great time at this hotel. Comfortable beds, clean room, nice breakfast, friendly staff. Highly recommend and will stay again!
July 27, 2014
Rated 5.0 out of 5.0 by marie28 wonderful room
We had a king suite and it was so nice for us and our 2 boys. There was plenty of room to set up a bed for our baby. We really enjoyed our stay at this motel!
July 25, 2014
Rated 5.0 out of 5.0 by Rad Dad Birthday Weekend
The hotel was greatly located and close to the zoo and Kauffman Stadium as we were there to visit both for my daughters birthday. Lunch was also very convenient. The pool is small and not very deep but we made the most of it and had a good time. My only complaint was that they ran out of hot food at breakfast and it took quite some time for more to be brought out and when it was it was practically gone again due to that many people waiting for it.
July 24, 2014
Rated 4.0 out of 5.0 by Harley2005 Good location
This hotel is in walking distance to several great restaurants. The hotel was clean and had many items in their on-site pantry. There is also a restaurant and convenience store on the first floor of this building. The room was spacious and had everything I needed. The staff was excellent and very knowledgeable about the area.
July 21, 2014
Rated 5.0 out of 5.0 by Jim & Elaine Great Location - very clean hotel
This property was very different from most Holiday Inns we have stayed in. The hotel actually started on the second floor. The staff was very nice and the hotel was one of the cleanest we have ever stayed at. The pool - which was located on the second floor was a welcome addition for us after driving all day. Breakfast was very good - the usual HI items which we have come to know and love.
July 17, 2014
Rated 2.0 out of 5.0 by Jjames2 They debit more from your account than on the bill!!!
Please ask about this upon checking in!! They overcharged us almost $20 more from our account than what it showed on the receipt they gave us!! We will never stay at a Holiday Inn again!!!
July 17, 2014
Rated 5.0 out of 5.0 by Army Nurse Great service
Staff was attentive and respectful. Rooms clean, comfortable beds.
July 16, 2014
Rated 5.0 out of 5.0 by Vic49 Good service
Stayed one night after a wedding. Front desk was very nice a checkin. Breakfast attendant very friendly and went out of her way to take care of the guests. Rooms very clean, beds comfy. Enjoyable stay with fast food and restaurants close by.
July 15, 2014
Rated 5.0 out of 5.0 by weisguy5 Very Nice Hotel
I was really surprised by this hotel. This is one of the first HI express hotels that I have truly in and out. The staff is really nice, even the housekeeping smiles at you when you walk past! There were many HD channels on TV and the breakfast had plenty of food. The whole hotel is really modern and has a Five Guys Restaurant on the ground floor.
The pool is shallow, less than 3 feet all over. It was great for my little daughter, but my older son wanted to jump in a deep(er) end. The parking was a little confusing, but it was nice to have a garage also.
Overall, the best HI express I have stayed at in recent years.
July 14, 2014
Rated 5.0 out of 5.0 by 1282gerald ONE NIGHT STAY, GREAT BREAKFAST
GOOD EXPERIENCE FOR A ONE NIGHT STAY, IN ROOM COFFE AND GREAT BREAKFAST.
July 14, 2014
Rated 5.0 out of 5.0 by OregonHowards Clean and great service
We stayed at this hotel to attend a conference. The hotel staff was excellent dealing with large groups of people, the breakfast was excellent, and the rooms were nice and clean. If we had questions or concerns they were addressed right away. The pool was nice, and although we didn't use it, there was a fitness room as well. We had a great experience!
July 10, 2014
Rated 5.0 out of 5.0 by GrandmaB Convenient and comfortable stay.
We enjoyed our stay and its proximity to the Crown Center. The room was comfortable, the staff friendly
July 8, 2014
Rated 5.0 out of 5.0 by Goolou13 Convenient loacation
Convenient location, clean, safe, and close to every where I plan to go. The courtesy of the desk clerks, cooks, and housekeeping staff is exceptional. Although I can get a room a few blocks away for $20 less, I continue to book my rooms at this specific Holiday Inn Express and at this specific location.
I like the security guards monitoring the parking lot when I arrive in the wee hours of the morning. They are also friendly and make me feel that my car and I , are both safe & secure.
The convenient store located next to the hotel is open 24/7 which is also very handy.
June 26, 2014
Rated 5.0 out of 5.0 by 62tom nice clean room
the room was very clean, the staff was happy to see us and took care of us very quickly.
June 26, 2014
Rated 5.0 out of 5.0 by Ines26 Our experience in Holiday Inn Kansas City KU medical Center
I stayed with my family for 9 days in this hotel and I recommend it. It is very clean, have express check out and personnel is friendly.
June 25, 2014
Rated 5.0 out of 5.0 by RoughRider Nice and New
Brand new facility, great to have everything working as expected both in the room and around the Hotel. Hotel Staff was helpful.
Plenty of restaurants within easy walking distance.
Signage and directions is etched glass and not large.
Need to see if younger visitors have the same difficulties.
June 24, 2014
Rated 4.0 out of 5.0 by snowmanlover40 Nice hotel
Hotel is very nice, great location for doctor appointments. The breakfast could be improved, the biscuits were very hard and have been each time we've stayed.
June 24, 2014
Rated 5.0 out of 5.0 by Tedinski Great staff
Great staff at this location.
I was very happy with their attention to detail.
Everyone went above/beyond the simple things.
I was a little bit concerned about the security staff in the hotel area... why was this necessary? that worried me. BUT: no problems at all while I was at the hotel, so that's good.
June 21, 2014
Rated 5.0 out of 5.0 by Unbound Traveler Great location, comfortable and modern property, great service
My expectations were exceeded and the front-desk staff were friendly, welcoming, and helpful. I'm looking forward to my next visit.
When visiting, don't miss out on Oklahoma Joe's BBQ for an authentic local Kansas City BBQ experience!
June 19, 2014
Rated 4.0 out of 5.0 by Kansas girl Comfortable, clean, and good staff.
The room was larger then most and very pleasant. I liked the room darkening curtains. The beds were comfortable and the hotel was quiet. The free wifi is a plus. The coffee and breakfast were good.
However, the room did not have enough fresh air and the cleaning compounds made the room smell bad.
June 18, 2014
Rated 4.0 out of 5.0 by JB-WV A bit pricey, but quiet, comfortable, and convenient to attractions and med center.
New property (2012). Roomy, comfy bed, great view, street level shops (5 Guys; 7-11), adequate parking, and three adjacent fast food restaurants. Very helpful, friendly desk and service staff. Small indoor pool and exercise room. A bit pricey but located across the street from the KU Med Center (reduced rates for families?) and near 39th Street shops & restaurants, Plaza, SW Boulevard, and downtown. Minor complaints: dim lighting (for reading), tiny waste baskets, and check-in desk one level up from street level. Nearby Oak Tree Inn less expensive, but usually booked up for that reason.
June 18, 2014
Rated 5.0 out of 5.0 by SheShe49 close to KU Medical Center ...... BUT
Over three days, we had appointments at KU Medical Center. From Missouri, we traveled to the hotel by taxi. Advertised as "across the street" from KU Medical Center, the hotel is NOT directly across the street. It's about a block away, a loooooong block for someone that is pushing their husband in a wheelchair (which I couldn't do). Thank God for MAGGIE, the front desk receptionist. Maggie provided us with a local taxi service that would take us around the block over to KU Medical Center for a very reasonable fee, for the three days.
A recliner in the room would have been helpful.
Our room was quiet, large, and very comfortable.
LOVED the choice of Firm or Soft pillows that were on the beds.
The housekeeping service is excellent.
Due to his current health situation, my husband is cold-cold all the time. Upon request, two nice heavy comforters were brought to the room for my husband.
I, in turn, am always hot-hot (not as in good looking, haha). Upon request, a nice box fan was brought to the room for me. Thank you so much.
For three days, since we had to be at the hospital every morning, AT THE CRACK OF DAWN, we were unable to experience the free breakfast. (insert frownie face here) Hopefully, our next stay, we will get to try the free breakfast.
The hotel having a restaurant and a convenience store next door, yes they ARE next door, was WONDERFUL.
Guess that's about all we have to say about our FIRST (but hopefully not last) stay at your hotel.
June 16, 2014
Rated 5.0 out of 5.0 by DetroitRocks Would recommend if in area.
If I had to pick something to complain about it would be their complementary razor was unusable for shaving
And no single serve regular creamers for coffee.
They are doing good if that is all I could find to
June 16, 2014
Rated 5.0 out of 5.0 by TimC76 Clean Facilities and Excellent rooms
This was an excellent stay and recommend this hotel to anyone. It is in a good location and the parking is easy to get in and out of. The rooms are extremely clean and comfortable. Excellent staff and can't beat a free breakfast. Definitely will stay again.
June 13, 2014