Rated 4.0 out of 5.0 by seventy Room
Given a room near the elevator and heard elevator noises all night. Was told that the hotel was sold out. Did not receive requested wake up call on 6/9.
June 10, 2013
Rated 5.0 out of 5.0 by tboddy great stay
everything was perfect during my stay. The staff were great!! Hoel was very clean.
June 7, 2013
Rated 4.0 out of 5.0 by revku Great service staff and very clean rooms
We have stayed at this location multiple times for its convenience in getting to and from the airport. The drivers we have had in the shuttle have always been outstanding as well as the front desk staff. The beds are pretty good and the rooms have always been clean. The food is good, but don't plan on catching an early flight and eating before you leave. I would have hoped the food service would have started earlier at an airport hotel.
May 26, 2013
Rated 5.0 out of 5.0 by Dad123 good place to stay
About 5 minutes from the KC airport. Room was comfortable. Front desk was friendly and helpful. I did not use the restaurant so can't comment on that.
May 26, 2013
Rated 3.0 out of 5.0 by Jpotoole Room
I have stayed at this hotel several times without incident. However on my visit of 5-16, I returned to the hotel very late in the evening to find that no one had been to my room to replace the Shampoo , coffee or towels. The room was as I had left it in that morning.
May 21, 2013
Rated 5.0 out of 5.0 by JoJo112072 Staff And Hotel
Excellent Hotel! The staff and service was great, we had a wonderful time.
May 17, 2013
Rated 5.0 out of 5.0 by topher23 Great customer service, friendly and proffessional!
Front desk staff, bar staff, and night time hotel courtesy driver were extremely friendly in helping me in the early morning catch a flight! Customer service all around at this property was a "10". Hotel was very modern and I would love to visit this property again sometime. Thanks to all of the staff in my very short visit here!
April 17, 2013
Rated 3.0 out of 5.0 by richard55 Not what I'm expecting
I have in my profile a ground floor room with a refrigerator, not a lot to ask. I got my room, 207, well I can deal with that. No refrigerator, no microwave, not happy about that. I go to get some ice and some water out of the vending machine and it's empty. Go downstairs and they have no water either. Bought two sodas for about .80 each more that it is in the machines and when I said something about it she just blew me off. Had a couple of dinners there and they weren't anything to brag about either. The heating/cooling in the room was hard to control, either too cold or too hot so I'm pretty sure I won't be back there.
I won't be doing anymore of these surveys either, you need to know what's wrong, not my personnel information.
April 16, 2013