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Rated 4.4 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Great place to stay Excellent place to stay! Clean, clean, and clean! We left our car in parking lot while we were away. Staff was great, made sure we had their number for when we returned from out trip. Shuttle picked us up as soon as we landed. Will stay again. September 9, 2014
Rated 4.0 out of 5.0 by Clean hotel, comfortable and nice amenities Nice hotel, clean, convenient location. Friendly staff with a decent restaurant and bar. September 8, 2014
Rated 5.0 out of 5.0 by Great Place in KC near Airport Great close place with quick access to the airport and in lobby restaurant and bar. September 8, 2014
Rated 5.0 out of 5.0 by Great customer service! The staff was excellent. It's convenient to airport, but I didn't hear any noise from the airport at all. I'd stay here again. September 6, 2014
Rated 5.0 out of 5.0 by Great Stay During the Storms I arrived just after the start of storms that lasted til 4 in the morning (which is only reason I didn't sleep well. The staff was friendly and efficient and I was able to relax after a long day of flying. The recent updates to the hotel are obvious and nice. September 5, 2014
Rated 5.0 out of 5.0 by Excellent property We had a great experience for the one night we stayed here. Spent the day at Oceans of Fun water park and when we checked in with a four-year-old, we went directly to the dining room for dinner and were seated promptly in their restaurant right in the hotel. This was wonderful as we were exhausted. We were delighted to see a little flat-screen t.v. right in the booth where we were seated. The food however was another story. My daughter's pasta salad arrived in 15 minutes, the four-year-old's grilled cheese sandwich took 25 minutes and was hard and disgusting when it arrived, and my hamburger arrived at 30 minutes, and it clearly had been microwaved. The fries were soggy and cold. We were so hungry though, and dismayed at the wait, we just ate it. The four-year-old refused the sandwich, which was upsetting because now he was tired AND hungry. We had snacks back at the room though, so we just went there. The room was spacious, clean, and comfortable. The beds were a bit firm for my taste, but I understand it's hard to please all tastes, and some folks might like that. Four pillows and a nice comforter on each bed made up for the firmness a bit. The bathroom was very clean and well stocked. I would have liked a safety handle in the center of the shower stall instead of at the one end, because if you're standing a bit back and you feel wobbly, you can't really reach for it fast enough. At least one was provided, though, so that was good. The staff at the front desk was so friendly and accommodating. I made four inquiries for a plastic spoon, a phone charger, a wake-up call, and a luggage cart, and each time, I was met with a smile and an accommodating helpfulness. They were great. Check-in and check-out were speedy and accurate. All in all, a very nice experience here (if you don't count the food), and we will stay here again. September 4, 2014
Rated 5.0 out of 5.0 by Great staff, very comfortable stay Shuttle drivers were friendly and helpful and ran on time from and to the airport. Desk staff were very friendly and professional. The room was clean and comfortable. September 2, 2014
Rated 4.0 out of 5.0 by Wonderful Service and Clean Rooms! We enjoyed our stay here. Though it was only one night, it was clean, comfortable, and had a good variety for the breakfast. September 2, 2014
Rated 5.0 out of 5.0 by Nice, clean, comfortable hotel New hotel, great location for quick access to airport. Clean, comfortable room. Will stay again. September 1, 2014
Rated 4.0 out of 5.0 by Family Vaca Nice Hotel, there for a family vacation and passing thru to next city. Friendly staff August 29, 2014
Rated 4.0 out of 5.0 by Convenience This hotel was very convenient to the KC Airport, and had shuttle availability if needed. The room was clean, but a bit dated in décor. All other experiences at this hotel were excellent. I am just used to staying in more updated/newer Holiday Inn Express Hotels. The front desk staff were EXCELLENT. Located about 4 miles from shops and Restaurants. That was Excellent as well. August 25, 2014
Rated 4.0 out of 5.0 by Great Access - Nice Facility This was a simple stay. The rooms are comfortable. The building is older, but the staff and the restaurant are great. The front desk folks are attentive and friendly. A good stay overall. Thanks. August 25, 2014
Rated 5.0 out of 5.0 by Recent Stay Met my expectations for the hotel. The only issue I had was the van driver that picked me up at the airport was less then pleasant, made no effort to assist with luggage. I didn't need any however, the offer is always appreciated as good customer service and the van was really, really bad. It smells bad, the seats are stained and the bottom step of the van/bus is so rusted I was concerned that my foot was going to go right through. Really should be looked into as a safety concern. August 25, 2014
Rated 5.0 out of 5.0 by Very nice and comfortable I stay at only IHG hotels and I honestly have to say this is ranked in my top 3 best hotels. Thought the exterior and interior of the building was decorated perfectly. The room was wonderful with everything that we could ask for in a hotel room. August 21, 2014
Rated 5.0 out of 5.0 What a night The hotel was perfect and the staff very professional August 21, 2014
Rated 5.0 out of 5.0 by Great, quick stay before early flight Quick, courteous, professional staff. Check-in was easy. Airport shuttle was fast and efficient with friendly drivers. Room was clean and comfortable with a nice view of the airport. I would not hesitate to stay here again. August 21, 2014
Rated 4.0 out of 5.0 by Check the Hotel Address When Navigating There are both a Holiday Inn and a Holiday Inn Express near the Kansas City Airport. Make sure you have the right one programmed into your GPS! I found myself initially at the wrong hotel. The hotel staff politely explained the error and directed me to the correct hotel. Once I was checked into the correct hotel, the rest of the stay was what I expected from a Holiday Inn: a clean room, a comfortable bed, a wake-up call and a complimentary shuttle to the airport. I will definitly stay at Holiday Inns in the future. August 19, 2014
Rated 5.0 out of 5.0 by Good Hotel Good Hotel, need better wireless internet and an earlier shuttle for the airport. August 19, 2014
Rated 3.0 out of 5.0 by Nice place Nice place to stay , staff was super busy. Not To much interaction. With guest August 18, 2014
Rated 5.0 out of 5.0 by Great value and nice rooms I was pleased to find a really nice hotel that was priced so reasonably. The room was very large, loved the pillow options. Make sure you add the breakfast coupon when placing your reservation, you won't be disappointed. The restaurant has a nice breakfast buffet and it all was cooked from scratch nothing frozen August 15, 2014
Rated 5.0 out of 5.0 by happy experience at Holiday Inn The staff is very helpful and friendly. We have a meeting in this location on a monthly basis and feel like it is our home away from home. Our meeting room is always set up and ready for our meetings. If we need extra supplies or tables, those needs are addressed immediately. We enjoy our trips to Kansas City and the Holiday Inn Expo Center. August 14, 2014
Rated 5.0 out of 5.0 by great service I had been in a month long business trip and this was my final night before flying home. It was excellent to be treated so well and have a great price too. I wasn't able to book on line but called the hotel and they were most accommodating August 13, 2014
Rated 5.0 out of 5.0 Good Value and Quality Convenient, clean, friendly, business friendly. All required amenities. August 12, 2014
Rated 5.0 out of 5.0 by Nice room, great workers The only problem in the room was the desk chair. It was uncomfortable, felt like it was pushing me out. Hotel could look into replacing it. August 11, 2014
Rated 4.0 out of 5.0 Good stay just a bland location Over all the hotel is pretty good. There is no reason not to stay there. Staff was excellent and the place was clean. It is just the location is very bland with tall hotels and large parking lots. The area is growing and I am sure the visuals will change. August 8, 2014
Rated 5.0 out of 5.0 by Kansas City Airport Holiday Inn Appears to be a very new hotel, very clean and up-beat. Desk staff very professional and outgoing Rooms are very up to date and very clean. Stayed with my family of four and our Bichon Henry. There was a place to walk the dog, and lots of parking. Front desk gentleman both day and night very helpfull. August 5, 2014
Rated 4.0 out of 5.0 by business trip Comfotable clean place to stay with great food and service August 4, 2014
Rated 5.0 out of 5.0 by Best Hotel The staff was great!!! Everyone was very helpful. Clean rooms. close to airport and the food was great. The best burger i have had in years. I will see everyone in a few months when i come back to stay. July 31, 2014
Rated 5.0 out of 5.0 by Great Business Center Pulled into KC late at night with a lot of work to do before early morning flight. Desk staff made sure there was plenty of paper on hand in printer and copier. Through the night I was able to finalize my reports for a meeting with Senators the next day. The staff even put together a dinner for us in our room after the restaurant had closed. Only had a few hours to "test" the great beds, but what little sleep I got was awesome. This is one of my favorite airport properties in North America! July 31, 2014
Rated 3.0 out of 5.0 Beware of pricey breakfast We were not told at check-in that breakfast was an additional, separate charge. It was about $13 per person. We thought that was quite a lot to spend. July 31, 2014
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