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Rated 3.6 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff The Hotel stay was excellent, The staff was courteous. I would highly recommend this hotel. May 26, 2015
Rated 4.0 out of 5.0 by An overall good experience Except for a "dirty" card reader which kept us out of the room until it was cleaned, the rest of our stay was pleasant and the staff was very accommodating. May 26, 2015
Rated 5.0 out of 5.0 by Comfortable hotel all around Very nice atmosphere upon the first impression which continued all through my stay. Staff was very friendly and helpful. May 26, 2015
Rated 4.0 out of 5.0 by Holiday Inn at Worlds of Fun The staff was very courteous when we checked in at the last minute for 6 nights. Unfortunately, the coffee at the front desk was out of regular coffee half of the time. We didn't get a free breakfast each day as we were told (after we had eaten breakfast the first day and had to pay for it) that the free breakfast wasn't included in our "rate." One day after 6 p.m. I called the front desk because our room hadn't been serviced and asked if we could get some towels as our room hadn't been serviced. I expected to get the person to say that they would send someone up right away to service our room, instead I got "how many towels do you want." I didn't think this was acceptable. When checking out, I was asked if everything was okay and I told them again about the room not being serviced and was just told "I'm so sorry about that." The room was very clean and comfortable, although I also didn't get coffee service equipment twice which is why I went to the front desk coffee station. May 21, 2015
Rated 4.0 out of 5.0 by Nice Place to Stay This is a nice place - and very convenient for the attraction we were attending. Location was perfect! Staff are very nice and friendly. Had a little trouble getting towels, but for the most part would certainly stay again! May 20, 2015
Rated 2.0 out of 5.0 by Disappointing Specifically booked at this hotel to be able to relax in the hot tub. It was not functional. This was disappointing to say the least. I expressed my concern to the manager, who claimed they didn't have time to update the site. Since I booked online there was nothing she could do except give us two free beers at the bar. We should have left then, before we saw the awful room. We didn't bother to report these following issues to the manager, as she made it clear nothing would be done. Anyway, the air conditioner ran constantly and very very loudly. Despite its apparent hard work, the room never managed to cool below 77 degrees. The hot water in the shower took 10 minutes to heat up. The tv signal went out. Even though we paid for breakfast, we had to visit the front desk for the required coupons since they didn't provide them. Even then we only got them for one day even though we paid for two. The breakfast was pretty good though. On our last day a staff member entered our room without knocking. I have had much better experiences at the shady, gross, budget hotels in the "bad" part of town. May 19, 2015
Rated 1.0 out of 5.0 by Horrible didnt check in tell 5:30 due to the rooms still being dirty and not cleaned, hottub was out of order didnt get anything but a sorry and breakfast ... May 18, 2015
Rated 3.0 out of 5.0 by Close to work Terrible beds, parking was limited, no free breakfast, heating\air conditioning units very noisy, room smelled like vomit. May 18, 2015
  • 2015-05-28T13:13:59.227-05:00
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