Rated 3.5 out of 5 by 166
Rated 2.0 out of 5.0 by Granny53 Facility Condition, Management Issues
Initial room not cleaned and available for use.
Staff response extremely professional, friendly, and quickly remedied with new option.
Amenities not available for use after 10:00. This was a Friday night; pool, hot tub and bar all closed. No other options except vending machines to relax and even have a soda. Many other facilities or Holiday Inn facilties will have amenties as pool open til 11:00 or 12:00, with an adult time only.
Desk staff dealt with many issues from other clients in remarkable fashion. Considering hours they are expected to work. This was not noted to us by the staff, but rather noticed by us of the staff. We were informed that the Management, Food Service, and Maintenance Staff had all quit/walked out two weeks earlier.
September 1, 2014
Rated 5.0 out of 5.0 by rollback2NY Kansas City getaway
Whether you are passing thru or going to be in Kansas City for awhile the Holiday Inn North is a favorable stop. Their location lets you be close to downtown; and still removed enough to enjoy a quiet walk.
August 31, 2014
Rated 4.0 out of 5.0 by Jenna Lynn Room Condition
The first thing I noticed about room 165 was the mattress was to soft and bowed in the middle.
The toilet made an ungodly noise when it was flushed. I turned the water valve down because the water pressure was the cause. The wall behind the toilet was paper thin and rotting away.
The ceiling, between room 165 and 167, is separating from the wall. You can hear people in the other room talking and snoring like they were in the same room.
The window is separating from its frame and from the ceiling and the air whistles very loud as it passes through.
The dirt balls and webs were horrible along the top of the window near the ceiling and behind the nightstands,
August 31, 2014
Rated 4.0 out of 5.0 by pressley playin n kc
everything worked out well-- one room was supposed 2 b king bed nstead we got 2 double beds other than that the stay and the hotel met all of our other requirements . breakfast buffet was wonderful !
August 28, 2014
Rated 4.0 out of 5.0 by shoman Comfortable bed and great service.
I did enjoy my stay even I din't have the time to use the pool the hotel is located at a great location for business traveler. Staff was very nice, good breakfast, hotel was equipped with all necessary amenities. You cannot go wrong with the price either.
August 27, 2014
Rated 3.0 out of 5.0 by erica1492 Very nice staff, hotel needs to spend money on upgrading and maintenance
Pros: Close to Worlds of Fun, very friendly staff, fun "holi-dome" style hotel, nice decor
Cons: Overall the hotel looks nice, but upon closer inspection it could use some better maintenance. For instance, the décor at the pool was top-notch. It looked great from the window in our room, however the pool deck needed to be repainted and chips of paint came off on our hands and feet when we touched it. There were a couple other things like that--dripping ceiling in the bathroom, yucky grout and caulk in the tub, door handle that came off in my hand. I brought these issues to the staff and they were very receptive and wrote it down. My only other issue were the fruit flies and house flies flying around the breakfast buffet.
August 25, 2014
Rated 3.0 out of 5.0 by Kdog14 Ok at best
Not the greatest, but not terrible. Value rates, noisy toiliets when flushed. Had a stale smell. They were in process of painting rooms and that may freshen up the rooms. Common areas were nice.
August 25, 2014
Rated 2.0 out of 5.0 by WOFTRIP2014 Showing it's age... Kansas City-Ne-I-435 North
The hotel is essentially a giant warehouse surrounded by hotel rooms. The building, rooms, and grounds are showing their age and look shabby. During my stay the hotel was understaffed, thus the staff were constantly very busy and as a result exasperated by requests or interruptions. Hotel tasks went undone, like cleaning the pool towels and keeping them refreshed. There was no ice machine located near the room, and there was no drinking cups in the room (e.g. to rinse when brushing teeth).
Have stayed at other Holiday Inns and had a great experience, but not this time.
August 19, 2014