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Rated 3.6 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Nice Stay My room was very clean and the service was great. Hotel is older but the up keep is as good or better then a new hotel. Its dated but the design is unique which is refreshing to see. July 8, 2014
Rated 2.0 out of 5.0 by Noisey Sauna I have stayed at the hotel more than once - but I must say this time was the worst. The room I received must have not been stayed in, in quite sometime. It was the very last room in the hallway across from the guest laundry. In order to get there you had to pass the hotel laundry, which was open and not to appealing to a customer. I mean I dont take the guest in my home to my laundry room - they just want to know the towels are clean. Anyway - the bathroom had spiderwebs on the toilet seat, the floor was not clean, and the shower head had alot of calcium deposit built up on it. . The bathroom had the feel of your great grandmother's 1950's bathrrom. The room was on the bottom floor facing the bar, and happy hour was very happy. Not sure why they would set up a bar outside the rooms that you are trying to rest in. The room was damp, I assume from the indoor pool (the entire room felt this way). The breakfast was much to be desireed - good thing they had toast. July 8, 2014
Rated 3.0 out of 5.0 by go back to the way it was I was very disapointed to find that you had changed your smoking policy and gone all non-smoking for this fact I will not be back ..I feel discremated against and will tell anyone that I am friends with to do the same July 6, 2014
Rated 3.0 out of 5.0 by Good location, hotel is just ok though Went down for a work meeting. The location is superb but the hotel needs some serious updating. July 4, 2014
Rated 2.0 out of 5.0 by Not clean Based on the cleanliness, or lack of, the roar of the air conditioning and general lack of care for this property, we would not stay again and would not recommend. The only positive for this stay was the proximity to the attractions we were in KC for. July 3, 2014
Rated 1.0 out of 5.0 by Banquet services We had a reunion of softball players to honor our 87 year old coach. Most of us hadn't seen each other in 40 years. The hotel staff could not have made it more welcoming and hospitable. The room was set up perfectly, the beverages were readily available and they even opened the bar early for us, and the food items were great. The kitchen staff was very attentive to our needs and kept everything refreshed and tidy. Overall, it was a perfect location in terms of geography and room qualities for our group of 30. We appreciate all you did for us to make it go so smoothly. July 2, 2014
Rated 2.0 out of 5.0 by HORRIBLE!! We had the worst experience staying at this hotel! I will never stay here ever again and I would not recommend anyone to stay here as well. The rooms smelled like smoke, the beds WERE NOT QUEEN SIZE they were more like full size beds. The bathroom floors and bathtub were not that clean. It looked like someone just wiped it down quick with a damp cloth. The corners of the floor by the floor boards looked rotten and started pulling away from the wall. When I booked the rooms the receptionist did not tell us about the free breakfast that is included if you do a $4.00 upgrade. They did not come and make the beds, bring us fresh towels or tidy up the room while we were gone. The trash outside of the front doors was piled high and no one emptied it for a whole day! The carpet in the hallways was absolutely disgusting! This hotel is not worth the money we paid per night! The only good thing about this hotel was the pool area and hot tub was in good condition. I am very disappointed in this hotel and won't be going back. The only reason we booked this hotel was it because it was close to the theme parks we were attending and it had 3.5 stars and seemed fairly clean from the pictures on the website. July 2, 2014
Rated 5.0 out of 5.0 by Excellent stay The staff were friendly. The room was nice and clean, with the exception of the carpet was really dirty, they could use a scrubbing. Also, the outlets are really loose, the alarm clock plug and the TV plug fell out of the socket, so have a back up alarm. They have a nice breakfast, bar and lounge area. They indoor pool and hot tub was perfect. Everything was as I expected and it was a pleasant 4 day stay. June 30, 2014
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