Rated 3.6 out of 5 by 434
Rated 5.0 out of 5.0 by Cyber Saiyan Single overnight stay; met all needs and expectations
Hotel was great, the only con was that the room faced the interior lounge of the building, was kind of noisy for someone that goes to bed early. Not the fault of the hotel but something to consider for early risers. Otherwise everything was great at a great price.
May 23, 2016
Rated 5.0 out of 5.0 by royals1 one night
We came down to Kansas city for the royals game and stayed one night the staff was friendly and hotel was fairly close to the stadium which was nice I would recommend this hotel.
May 18, 2016
Rated 2.0 out of 5.0 by tootlingalong UNPLEASANT
I stayed here for 3 nights. My brother and nephew and I came down for the race weekend. The front desk was initially staffed by 2 individuals, 1 of which looked like his first day. He went through a lot of motions and seemed quite overwhelmed by guests checking in. The beds were comfortable but actually seemed quite small. The room itself was adequate but not cleaned very well. My biggest complaint was the handicapped parking. (4 spots). The first evening 3 of them were occupied by a pickup pulling a trencher. I notified the front desk and was told they would take care of it. Nothing was done. The next night, all 4 spots were occupied by a charter bus; again I contacted the front desk and was told, 'they can't do that', but like before, nothing was done. I should have contacted the police myself. After checking out on the 8th, the bill seeed quite high, but I had forgotten my confirmation/quote for the room. When home, I found I had paid quite a bit more/night #+ the applicable fees/taxes# and called the hotel. A very helpful staff member saw the error and my account was eventually credited for the difference. All in all, this hotel failed to meet my expectations as compared to the other Holiday Inns/Express I had stayed before. I go to KC every year, and most definitely would never stay here. And I am rather easy to please. If you need handicap parking, think twice.
May 18, 2016