Rated 3.5 out of 5 by 161
Rated 3.0 out of 5.0 by erica1492 Very nice staff, hotel needs to spend money on upgrading and maintenance
Pros: Close to Worlds of Fun, very friendly staff, fun "holi-dome" style hotel, nice decor
Cons: Overall the hotel looks nice, but upon closer inspection it could use some better maintenance. For instance, the décor at the pool was top-notch. It looked great from the window in our room, however the pool deck needed to be repainted and chips of paint came off on our hands and feet when we touched it. There were a couple other things like that--dripping ceiling in the bathroom, yucky grout and caulk in the tub, door handle that came off in my hand. I brought these issues to the staff and they were very receptive and wrote it down. My only other issue were the fruit flies and house flies flying around the breakfast buffet.
August 25, 2014
Rated 3.0 out of 5.0 by Kdog14 Ok at best
Not the greatest, but not terrible. Value rates, noisy toiliets when flushed. Had a stale smell. They were in process of painting rooms and that may freshen up the rooms. Common areas were nice.
August 25, 2014
Rated 2.0 out of 5.0 by WOFTRIP2014 Showing it's age... Kansas City-Ne-I-435 North
The hotel is essentially a giant warehouse surrounded by hotel rooms. The building, rooms, and grounds are showing their age and look shabby. During my stay the hotel was understaffed, thus the staff were constantly very busy and as a result exasperated by requests or interruptions. Hotel tasks went undone, like cleaning the pool towels and keeping them refreshed. There was no ice machine located near the room, and there was no drinking cups in the room (e.g. to rinse when brushing teeth).
Have stayed at other Holiday Inns and had a great experience, but not this time.
August 19, 2014