Rated 3.6 out of 5 by 282
Rated 4.0 out of 5.0 by Di45 Holiday Inn at Worlds of Fun
The staff was very courteous when we checked in at the last minute for 6 nights. Unfortunately, the coffee at the front desk was out of regular coffee half of the time. We didn't get a free breakfast each day as we were told (after we had eaten breakfast the first day and had to pay for it) that the free breakfast wasn't included in our "rate." One day after 6 p.m. I called the front desk because our room hadn't been serviced and asked if we could get some towels as our room hadn't been serviced. I expected to get the person to say that they would send someone up right away to service our room, instead I got "how many towels do you want." I didn't think this was acceptable. When checking out, I was asked if everything was okay and I told them again about the room not being serviced and was just told "I'm so sorry about that." The room was very clean and comfortable, although I also didn't get coffee service equipment twice which is why I went to the front desk coffee station.
May 21, 2015
Rated 4.0 out of 5.0 by Twins X's 2 Nice Place to Stay
This is a nice place - and very convenient for the attraction we were attending. Location was perfect! Staff are very nice and friendly. Had a little trouble getting towels, but for the most part would certainly stay again!
May 20, 2015
Rated 2.0 out of 5.0 by MattyBoy343 Disappointing
Specifically booked at this hotel to be able to relax in the hot tub. It was not functional. This was disappointing to say the least. I expressed my concern to the manager, who claimed they didn't have time to update the site. Since I booked online there was nothing she could do except give us two free beers at the bar. We should have left then, before we saw the awful room. We didn't bother to report these following issues to the manager, as she made it clear nothing would be done. Anyway, the air conditioner ran constantly and very very loudly. Despite its apparent hard work, the room never managed to cool below 77 degrees. The hot water in the shower took 10 minutes to heat up. The tv signal went out. Even though we paid for breakfast, we had to visit the front desk for the required coupons since they didn't provide them. Even then we only got them for one day even though we paid for two. The breakfast was pretty good though. On our last day a staff member entered our room without knocking. I have had much better experiences at the shady, gross, budget hotels in the "bad" part of town.
May 19, 2015