Rated 3.5 out of 5 by 356
Rated 5.0 out of 5.0 by jarfam Hotel a little dated, but very clean, great location and excellent service
Went on a father-son bonding trip to Worlds of Fun and the hotel's location was excellent with the highly appreciated shuttle to the park. The shuttle driver was FANTASTIC! He went above and beyond by coming to pick us up "after hours" when the shuttle was only supposed to go to midnight, but he came after when we missed what was supposed to be the last shuttle AND, on top of it, he had a GREAT attitude on top of it! Also, the front desk staff did a fantastic job - both friendly, helpful and attentive - a nice combo which made for a great stay. Although the hotel felt a little dated, it was kept very clean and orderly. Would definitely stay here again!
October 7, 2015
Rated 3.0 out of 5.0 by GVSjr Wanted to use Holiday Inn
I didn't see the effort that I see at all the other IHG hotels that I stay at, it was not that they were rude but really didn't care about great service. Room was so so.
October 6, 2015
Rated 1.0 out of 5.0 by Jen247 Run down property but exceptional staff
I read a lot of the other positive reviews, and I really had the opposite experience. The hotel is very run down - older, dark, in need of repairs. The outside looks fine, but the inside is dreary and run down. I had to move rooms once and both rooms had issues with keys not working. The beds were lumpy and leaning to one side, maid service only made the bed and didn't replace any coffee or anything like that. When I closed my shades on the window, there were holes all through the shade. Everything was just old and run down. The toilet seemed wasn't quite working right, the fridge made noise as did the air conditioner. BUT - although the Holiday Inn seriously needs to do some upgrades to this property, the staff was exceptionally friendly and accommodating.
October 1, 2015