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Rated 4.0 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by Great Experience My family and I enjoyed our stay at the Holiday Inn Country Club Plaza in Kansas City. First of all, the service was excellent. The ladies at the front desk were patient and helpful. We came early to check-in because we were traveling with our small chihuahua dog, and as soon as the room was clean they let us check in. Until we could check in they offered to take our luggage for safe-keeping. Also, the breakfast buffet was good. All the food was fresh and hot, and the selection was the best I’ve seen at any hotel. Although this is a pet friendly hotel you would never know it. Our room was very clean. The carpet was spotless, and the room smelled fresh. We stayed in room #103 which is on the lower level next to the workout room. Although people were going in and out of the workout room we didn’t hear a thing. Some of the nice touches included an in-room flat screen t.v., all-white bedding with down comforters, Bath and Body Works brand soaps and lotion, a pretty view, large heated pool, and walking distance to the Plaza. I was impressed. Excellent value, family and pet friendly, classy employees--I will be going back. July 21, 2014
Rated 5.0 out of 5.0 by Great customer service My daughter and I stayed a night at this location. The staff was friendly, helpful and very professional. The room was comfortable and clean. I would stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Holiday inn Great service! Everyone was very helpful, especially the front desk. Super location! Iwill definately stay again during my next visit to KC. July 20, 2014
Rated 5.0 out of 5.0 by Excellent customer service We really enjoyed staying at this facility. Loved the location and the manager (or may have been the assistant mgr) and the front desk personnel! We didn't eat there but we did go to the bar and the bar attendant was very good. He makes a great margarita also! July 18, 2014
Rated 5.0 out of 5.0 by Spacious room with comfortable bed. Hotel was very clean, staff very cordial. We enjoyed our stay and would definitely stay there again. July 17, 2014
Rated 5.0 out of 5.0 by Convenient and affordable Loved everything;convenient to dining, and shopping July 16, 2014
Rated 5.0 out of 5.0 by Great service, comfortable sleeping The overall stay at the hotel was very pleasing. The temperature in the room was perfect. At night the hotel rooms were really quiet. I really enjoyed my stay and will visit the hotel again the next time I am in town. July 15, 2014
Rated 5.0 out of 5.0 by great pillows the shuttle service was great, we didn't have to take our car at all. The provided parking was a big plus. July 14, 2014
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