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Rated 4.0 out of 5 by 423 reviewers.
Rated 5.0 out of 5.0 by great time only think I can complain about is the breakfast, we paid the extra $5 for TWO breakfasts, but first morning there was no buffet so had to order off the menu, we gave them our pass, they gave us a bill but did NOT ever say there would be any extra charge just took the slip then asked us to put name and room number down! When I checked out I saw there was an EXTRA $0 plus charge on there for breakfast!" If you are not going to Honor what was promished in the booking at least have the decency to tell us that AS we order and also when we get the BILL February 26, 2015
Rated 5.0 out of 5.0 by GREAT GET AWAY WEEKEND My husband and I have never been to KC for a relaxing tourist trip. We wanted some us time so chose KC. I check the reviews on the hotels in the area and with the great reviews and price chose this one. We drove so had our own car but found out most of the places we wanted to go to they had a shuttle. We took full advantage of that, the staff were great and very helpful with this and anything we needed. HIGHLY recommend this hotel as its very nice very clean and staff are very friendly! We will be using it again when we take the grand children back to see some of the sites also. February 25, 2015
Rated 5.0 out of 5.0 by service The accommodations were very nice. The restaurant staff at breakfast was less than attentive. The front desk was perfect! February 25, 2015
Rated 4.0 out of 5.0 by Dated rooms, but okay overall Lobby was nice, room was dated. Wooden furnishings showed numerous scratches and were well past their prime. Front desk was rushed when I arrived. Printed up a contract and said "Initial here and here and sign here." No (oral) mention that a $20.00 "incidental fee" would be added to my credit card upon check-in. I had to call the hotel after I checked out when I noticed the additional charge on my card. This should ALWAYS be pointed out, on the contract, at check-in. February 24, 2015
Rated 5.0 out of 5.0 by Picky Guest I travel for business more than I'm home and have been doing it for more than 35 years. So I'm picky. But this Holiday Inn stands out. The staff is top notch and experienced, courteous, and friendly. The bar staff was enjoyable and made my stay fun. I will be returning to this hotel even if its a little out of the way to do so. February 23, 2015
Rated 5.0 out of 5.0 by Great experience FIrst time at this hotel. Staff was courteous, room was very clean. February 20, 2015
Rated 4.0 out of 5.0 by Great place to stay on the Plaza The facility is rather old but it is a great place to stay on the Plaza without being in the middle of the Plaza. We have stayed many times at this hotel and our only complaint is that it is sometimes quite noisy. Sports teams and families stay here quite often and they get a bit rowdy at times. Will stay here again though. February 20, 2015
Rated 4.0 out of 5.0 by Good option near the Plaza Nice property and good service. The location is near Country Club Plaza, so it is hard to beat. Parking is free, but space is limited, so plan accordingly. February 18, 2015
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