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Rated 4.0 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Home sweet Home Stayed here for the Onething Conference. The staff is nice and really take care of you. Super soft pillows and bed. January 26, 2015
Rated 4.0 out of 5.0 by Average Stay The Hotel is very good and I was pleasantly surprised at the overall attitude of the desk staff. My problems were with the resturant. The staff were never rude when dealing with us but seems they were rarely around. The hostess stand never had a hostess behind it. We would have to stand and wait for the wait staff to notice us before getting seated, We also noticed that the wait staff disappeared in back for long periods of time. January 26, 2015
Rated 5.0 out of 5.0 by fabulous staff The staff and the general quality of the hotel along with the proximity to Country Club Plaza made this stay a very pleasant one. January 21, 2015
Rated 5.0 out of 5.0 by Excellent place to stay for our family I would highly recommend staying at the Holiday Inn Country Club Plaza in Kansas City, Missouri. Our family attended the annual Winter Storm event in January , 2015. We received friendly, courteous and professional service from every staff person from the time I made my 3 night reservation directly through the hotel, until the time we checked out. Every employee made you feel welcome and comfortable. The excellent room rates included, wifi internet service, well-lit covered parking, and an excellent full breakfast buffet (real eggs, bacon, sausage, biscuits/gravy, fresh fruit, oatmeal, potatoes, etc.) We also enjoyed utilizing the restaurant for dinner rather than having to call out for pizza delivery. The only improvement I would recommend would be to update some of the furniture. The drawer/tv stand unit in our room was small, and was missing a knob on one of the drawers. That is a minor issue that can be easily resolved. We do plan to stay here again for Winter Storm 2016. I suggest calling the hotel directly when making reservations. January 15, 2015
Rated 4.0 out of 5.0 by Great experience Though the hallways were a little dark and dreary, the room itself housed the most comfortable hotel bed I have ever slept in. The staff consistently provided good customer service, which is severely lacking in our current culture (my opinion) I felt safe and comfortable and will be coming back to this hotel the next time I am in town. January 14, 2015
Rated 3.0 out of 5.0 by Tired blast from the past. Cool retro-looking hotel. But tired and dingy. Hallways dark, fitness center tiny and cramped, rugs and furniture need updating. January 11, 2015
Rated 4.0 out of 5.0 by Clean. Friendly staff. No breakfast. The rooms were clean and the staff friendly. Our roo was a bit out dated. There was no breakfast provided. There were many shuttles provided to our conferences which was a huge help and over and above what was expected. January 9, 2015
Rated 4.0 out of 5.0 by RoomRates... The only thing i did not like were the rates being charged for the room..I was there 4 days and charged 3 different amounts... January 7, 2015
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