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Rated 3.9 out of 5 by 251 reviewers.
Rated 1.0 out of 5.0 by Disapponting Stay We stayed for business and leisure in July, 2014. Our stay was disappointing. The room smelled musty and we had difficulty checking in. (Our room key was not magnetized correctly and we had to return twice to the front desk---a long walk--to get new keys.) We received an accessible shower room which had no bathtub. We requested a room change, but were told that was not possible. I appreciated the free parking, but overall found my stay unsatisfactory. July 9, 2014
Rated 4.0 out of 5.0 by Not a good lounge Wonderful sleeping accomodations but don't expect a nice drink to take to the pool. July 9, 2014
Rated 3.0 out of 5.0 by Extremely hot conditions It was extremely hot in the hallways without adequate air conditioning. I am from Florida and can tolerate some heat, but I was soaked with sweat by the time I got to my room. I lugged luggage up stairs, as the hotel has 2 levels for the 2nd floor. I went down approximately 2 city blocks to get to my room and then the key would not work. The clerk at the desk did argue with me about the key not working. I got a new key and lugged all my luggage back and was totally soaked by the time I went through the hallways. I heard other guests complaining about the heat in the hallways and the elevator also. By the way, I tried the first key again after I got the working key and it still would not work. July 7, 2014
Rated 5.0 out of 5.0 by Great Stay We booked this room because it was steps away from a restaurant we were going to for a wine dinner. One night at Holiday Inn is much cheaper than a DUI! The grounds are clean, the hotel is up to date, the room/ bed was great. The swimming pool and deck area is huge! The staff was attentive and check in/out were very quick. Breakfast was complimentary so I can't complain. If I were paying for it, I would say its a middle of the road buffet. I would definitely stay here again! July 4, 2014
Rated 5.0 out of 5.0 by Great location to Country Club Plaza -Staff was top notch. -Lobby and common areas are updated and well done. -Room was reasonably updated. -Restaurant left something to be desired. Wait staff lacked adequate knowledge about food allergies. Food quality was mediocre at best. -Outdoor pool was clean and had a shallow end that accommodated our young kids. -Free parking! -Within walking distance of the Nelson Atkins museum. July 2, 2014
Rated 5.0 out of 5.0 by soft sheets & windows that open! I was very happy with my Holiday Inn experience. Staff very friendly & smiley. The bed was comfortable & I loved the soft sateen sheets. The towels were fresh smelling (no bleach smell). My window opened (essential for me) & had a lovely view. July 2, 2014
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and welcoming. They were very genuine and were happy to look into a few requests. The room was very nice and tidy and the beds were very comfortable. I would recommend staying here and I will definitely come back when I am in KC. July 2, 2014
Rated 5.0 out of 5.0 by Excellent location and friendly staff Great value from this hotel located close to museums and shopping with very friendly and helpful staff. Only downside was somewhat slow internet service. July 2, 2014
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