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Rated 4.0 out of 5 by 385 reviewers.
Rated 5.0 out of 5.0 Great location and overall good experience The location on Country Club Plaza is great. The restaurant food was very good. My only complaint was the pillows being too thick. December 24, 2014
Rated 5.0 out of 5.0 by Front desk went out of their way to accomodate us. Could not have enjoyed out stay more! Beds were very comfortable, rooms were clean and view of Plaza lights was amazing!! December 17, 2014
Rated 4.0 out of 5.0 by Great Service The front desk and shuttle service were very friendly and helpful for every request. December 16, 2014
Rated 1.0 out of 5.0 by Not worth the money If you are looking to stay at the plaza i wouldn't recommend this hotel. The rooms are old and out of date. We couldn't change the temperature in our room and the view is not good of the plaza!! December 15, 2014
Rated 3.0 out of 5.0 by Friendly staff but rooms/building in need of updates The friendly staff, great location, and free parking were all positives about our stay. The layout of the hotel was confusing and required the use of ramps and stairs (with luggage) to get to our 2nd floor room quickly. The building itself and rooms are quite outdated compared to the numerous other Holiday Inns we've stayed in. The shower head/pressure was terrible. Parking, while free, was a bit scary as the parking spots were tiny and the driveways through the structure extremely narrow and filled with pillars. Lack of an indoor pool and/or hot tub was also a bummer for us. On the bright side, rooms were clean, TV was nice, beds were relatively comfortable (as hotel beds go). Overall not a bad experience, just not a great one. December 14, 2014
Rated 5.0 out of 5.0 by Very Quiet Hotel is located in a very quiet area of Kansas City. There was hardly any of the traffic noise. The room temperature control also worked very well. December 14, 2014
Rated 5.0 out of 5.0 by Extremely pleased I was extremely pleased with everything about the hotel. We picked it because of its location on the Plaza since we were there to shop and see the lights. The shuttle service was great, all the staff extremely friendly and helpful, everything was very modern and clean. After reading some bad reviews, we were hunting for something wrong but found absolutely nothing to complain about. We would definitely stay there again. December 12, 2014
Rated 4.0 out of 5.0 by Great value, dated property, close to the Plaza My family of 4 stayed in a guest room with 2 queen beds over the Thanksgiving holiday. Overall, a very good experience. This was one of the most affordable properties near the Plaza. The property itself is a bit dated and in need of renovation. But everything is very clean (if a bit worn) and the staff is quite friendly. The guest room was comfortable and good-sized for a family of 4. We ate breakfast in the onsite restaurant twice, and each was a good experience. December 8, 2014
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