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Rated 4.1 out of 5 by 582 reviewers.
Rated 5.0 out of 5.0 Extraordinarily Helpful Staff, Wonderful Place to Stay I was at the hotel for the Missouri Council of the Blind Convention, where there were nearly 200 blind/visually impaired people present. Each of us received personal attention from the hotel staff. I am so glad we stayed here. What a wonderful hotel and wonderful group of people! October 7, 2015
Rated 5.0 out of 5.0 by Very accessible and comfortable I was very impressed with the genuine friendliness of the staff at the Holiday Inn during my recent stay. As a blind person, I was very impressed when I was given a Braille menu in the hotel dining room, which allowed me to make my dining choices independently. The hotel staff was always willing to lend a helping hand with finding my way around the hotel and always greeted me with a warm, friendly attitude. October 7, 2015
Rated 5.0 out of 5.0 by Always good at this property! The staff of this KC Area property is always as professional as you would hope for any stay. The property is always clean and quiet. October 5, 2015
Rated 4.0 out of 5.0 by Comfortable guest room The room was comfortable. We did have a difficult time finding the ice machine on the first floor. October 4, 2015
Rated 3.0 out of 5.0 by Great Service-Worn Room My first impression of the hotel was very nice. We picked it for the price and it had a free parking garage, plus it was across the street from the Plaza. We were told about the free shuttle to the Plaza, but the weather was so nice we decided to walk. Our room was only adequate. It was clean, which is the most important thing to me. But the wallpaper was dated and had bubbles everywhere. The chair had stains all over it. We had to plug phones into the wall outlets and leave them on the floor to charge them. They also do not offer breakfast. The restaurant was empty every time I went by. They also allow pets, which some may see as a benefit, but I didn't enjoy hearing barking dogs. I left mine at home. Overall good value for the cost of the room. I can't say if we will stay here again or not. October 1, 2015
Rated 4.0 out of 5.0 by While we were not in the room very long, we received a great night sleep. The room accommodations were great and the bed was extremely comfortable. Wish I had one of them at home. October 1, 2015
Rated 5.0 out of 5.0 by Hotel Clean and comfortable. Wireless excellent. Pool was clean and inviting. Location was excellent; could use shuttle or even walk to dining and shopping. October 1, 2015
Rated 5.0 out of 5.0 by Good ol' fashioned hospitality We traveled to Kansas City from California for a family event. There was a block of rooms booked for us at the Holiday Inn Country Club Plaza. Upon arrival and throughout our stay, we were extremely pleased with the level of customer service we received. The staff demonstrated good ol' fashioned hospitality and made sure we were comfortable...and all with a smile! September 30, 2015
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