Rated 4.1 out of 5 by 719
Rated 3.0 out of 5.0 by Nisky Room Not Cleaned
I stayed at this hotel for 4 nights. On Day 3 when I returned to the hotel at 6 pm, the room had not been cleaned. I was super upset, after a long day at training.
I spoke to Tracy at the front desk who immediately contacted Housekeeping. LaShonda came to my room and did an excellent job even though her shift had just started. Nafeera the Housekeeping asst manager apologized and made the rest of my trip pleasurable.
Thanks to Tracy, LaShonda, and Nafeera.
June 20, 2016
Rated 4.0 out of 5.0 by rag3man Plaza meeting
great meeting location
and great facility value - would make this a regular stay location
June 18, 2016
Rated 5.0 out of 5.0 by Jen Red Comfortable and convenient
This hotel was very convenient to the medical center where I was visiting a relative.
June 16, 2016
Rated 4.0 out of 5.0 by Vic57chevy Pleasurable stay in KC
Traveled to Kansas City for work where we had booked at the Country Club Plaza. We all were surprised at the attentiveness of staff. We were provided with an earlier breakfast due to our daily travel times to our work site.
Would definitely stay again for pleasure as well as work in the future.
June 16, 2016
Rated 4.0 out of 5.0 by Helk Great service,
clean and confortable. Fabulous location to city center
June 15, 2016
Rated 5.0 out of 5.0 by Napolian2 Excellent Stay Overall
Wonderful friendly, courteous, professional staff.
June 9, 2016
Rated 4.0 out of 5.0 by Nire Comfortable bed
The bed and pillow were amazing. The room was clean and the pool and commons area was nice. Our room was not ready when we arrived but other than that it was a great stay.
June 8, 2016
Rated 3.0 out of 5.0 by baseball1234 Stay
Better hotels can be found in this area.
Poor air conditioning
Musty smell in room
June 1, 2016