Rated 4.0 out of 5 by 249
Rated 3.0 out of 5.0 by Debbi607 Extremely hot conditions
It was extremely hot in the hallways without adequate air conditioning. I am from Florida and can tolerate some heat, but I was soaked with sweat by the time I got to my room. I lugged luggage up stairs, as the hotel has 2 levels for the 2nd floor. I went down approximately 2 city blocks to get to my room and then the key would not work. The clerk at the desk did argue with me about the key not working. I got a new key and lugged all my luggage back and was totally soaked by the time I went through the hallways. I heard other guests complaining about the heat in the hallways and the elevator also. By the way, I tried the first key again after I got the working key and it still would not work.
July 7, 2014
Rated 5.0 out of 5.0 by 21roger21 Great Stay
We booked this room because it was steps away from a restaurant we were going to for a wine dinner. One night at Holiday Inn is much cheaper than a DUI! The grounds are clean, the hotel is up to date, the room/ bed was great. The swimming pool and deck area is huge! The staff was attentive and check in/out were very quick.
Breakfast was complimentary so I can't complain. If I were paying for it, I would say its a middle of the road buffet.
I would definitely stay here again!
July 4, 2014
Rated 5.0 out of 5.0 by RDMJR Great location to Country Club Plaza
-Staff was top notch.
-Lobby and common areas are updated and well done.
-Room was reasonably updated.
-Restaurant left something to be desired. Wait staff lacked adequate knowledge about food allergies. Food quality was mediocre at best.
-Outdoor pool was clean and had a shallow end that accommodated our young kids.
-Within walking distance of the Nelson Atkins museum.
July 2, 2014