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Rated 3.1 out of 5 by 450 reviewers.
Rated 5.0 out of 5.0 Pleasantly Surprised After reading a few reviews on this property before actually staying at the hotel. I was pleasantly surprised that the hotel was a great place to stay. The check-in process was fast and the front desk person was very friendly. The location is awesome if you are going to a Royals or Chiefs game. We went to the sports bar in the hotel after the Royals game and it was jammed packed with people. The wait staff did a great job serving us. Even with the large crowd, the wait staff was friendly and very fast at getting us drinks & food. Used the exercise facility also. It's a very large room with a good variety of equipment and the machines worked great. Well Done Holiday Inn KC Waterpark Hotel. September 18, 2014
Rated 4.0 out of 5.0 by Close to Stadium, free shuttle We liked this property because it was close to the stadium with a free shuttle to the game. September 17, 2014
Rated 5.0 out of 5.0 by Great Staff The check in/check out at this hotel was very fast, and extremely friendly. The staff was outgoing and laughing with customers, not stuffy like other hotels. We were given a room with a fantastic view of Kauffman Stadium. September 17, 2014
Rated 4.0 out of 5.0 by Room was great and staff was very nice. Did not enjoy the restaurant but the hotel part of our stay was wonderful. September 16, 2014
Rated 1.0 out of 5.0 by Disappointing Lack of empathy and poor service. Probably my last visit to an Holiday Inn property on business. September 15, 2014
Rated 5.0 out of 5.0 by Great service & location I've stayed at this location several times in the past and always have enjoyed my stay. Smooth check-in, clean room, great service and good food, Tessie in the bar is wonderful . The only downside is the outside of the building is starting to show its age. September 14, 2014
Rated 1.0 out of 5.0 by Kansas City Holiday Inn Other than food all was great. Perfect for our purpose of watching Royals game. Easy-on, easy-off highway and SHORT, EASY & SAFE walk to the ballpark. Stayed for entire game and was back in our room within 30 minutes with neither rushing nor feeling delayed. September 10, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service. Overall great stay. I really enjoyed my stay at the Holiday Inn. Waterpark was excellent. Had a great time. Rooms and Beds were a little small but comfortable. Loved the dinner meal. However, the breakfast buffet could have been better. My overall stay was wonderful and I will definitely visit again. September 8, 2014
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