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Rated 3.2 out of 5 by 346 reviewers.
Rated 3.0 out of 5.0 by Was expecting more We have not stayed at a Holiday Inn in a long time and I was disappointed. The room was OK, It seemed 2 double beds were only available. We had our Grandson with us, so it worked out, but would have rather of had queen and double or a sofa bed. The room was OK, the desk chair was worn as well as wallpaper in bathroom. Our real complaint was the fan on the AC was very noisey. Sure wish they had included a free breakfast or at least free coffee in the lobby. That would have been nice. We were meeting family at the water park, so it just made sense for us to stay there. July 24, 2014
Rated 1.0 out of 5.0 by New Beds Needed The water park was by far the best part of the experience even though it seems that it has been a while since it has been deep cleaned. The beds in this hotel are horrendous they are hard and squeak with every movement, like sleeping on a metal box spring with a sheet. the sheets were not even on the bed was not even made right and had to be remade. We will never stay here again and that is unfortunate I am usually comfortable staying at a holiday inn. July 24, 2014
Rated 2.0 out of 5.0 by Water Park great - Food poor The Water Park was great! Unfortunately, the menu and the food delivered did not match the menu descriptions. The food itself was poor quality- thank goodness it was free for the kids. The phone in the room did not work. July 24, 2014
Rated 3.0 out of 5.0 by Fun Weekend Waterpark was fun, water quality could have been better. Arcade was in poor repair, Staff was accommodating. Room was average. Included hot Breakfast was enjoyable, Overall value was average. July 22, 2014
Rated 2.0 out of 5.0 by Poor service, uncomfortable bed and noisy Our room was around the corner and way down the hall from the elevator, yet we could still hear the elevator. Children were allowed to run the halls and scream late at night and early in the morning. The bed was the most uncomfortable bed we've ever slept on and a few times housekeeping didn't leave enough towels or wash cloths or empty our trash. The room also didn't have drawers for us to unpack and put clothes away. July 22, 2014
Rated 2.0 out of 5.0 by Not Happy Thought this would be a great place to take the family because of the water park. The kids did have a good time but I was disappointed in the beds and cleanliness. I did not realize pets were allowed so I was bothered with barking dogs while trying to sleep. Will not stay again. July 18, 2014
Rated 2.0 out of 5.0 by Poor service, how is this hotel still in business.... Let me start out by saying that the rooms were clean and the our kids had lots of fun at the water park. The hotel looks pretty old when you drive up but the inside was modern and nice. We tried to check into our room at 3:30, after waiting in a line at the front desk for over 30 min, told it wasn't ready, fine we were a little early. 6:00 comes and still no room. (Check-in is 4:00). I had to stand at the front desk and listen to excuses galore while waiting for our room. Finally got one around 6:30. We were supposed to have rooms near our friends (reservations and request for rooms near/connecting each other arranged monthes in advance). Room we were eventually given not even on the same floor. My husband stood at the front desk for an hour until they cleaned and gave us a room on the correct floor. The manager eventually gave us a discount for our troubles but we will never stay here again. Not worth the headache. July 16, 2014
Rated 3.0 out of 5.0 by A little of Both We enjoyed out stay here. The hotel staff and cleaning lady LaToyna on the 9th Floor was great. She treated us like we were family. Adam took really good care of us the best he could when the AC wasn't and still wasn't working through our stay. But because we were helped and talked to not like we were putting them out we were ok. We did received a bit of a discount for the trouble we had(Thank you). The water park our children really enjoyed. July 16, 2014
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