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Kansas City SE - Waterpark
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-816-7370200
Hotel Fax: 1-816-7374712
Hotel Fax: 1-816-7374712
Rated 3.1 out of 5 by 111
reviewers.
Rated 2.0 out of 5.0 by Sueic Power outage
The power in the entire hotel went out on our 3rd day. The staff handled very poorly, not letting guests know if or when the power would be returned. After sitting in the dark for several hours, our group left and checked in across the street.
I had 3 rooms and I did not get recognized as a priority member.
May 20, 2013
Rated 5.0 out of 5.0 by Bruce7 Convenient location
Liked the free bus service to & from the Royals games. And even if the bus service was not available, the motel is close enough to walk to the ball park
May 18, 2013
Rated 3.0 out of 5.0 by Yankeehater Power Outage
The location was perfect for going to Kaufmann Stadium. Close enough to good BBQ. The breakfast buffet was mediocre. The shuttle bus was too small for the amount of fans since the series was vs. the Yankees. Proximity to the ballpark was the key for us. We were able to walk to the ballpark.
The power outage on Sunday was a big negative. Thank you though to your management, for working things out after I called.
Your pillows were very good. No neck aches or headaches.
May 18, 2013
Rated 3.0 out of 5.0 by rachel76 Great place for kids
We chose this hotel for my son's 9th birthday. There were a total of 10 people (2 adults and 8 children) and we reserved 2 rooms. We chose this hotel for the close proximity to Kaufman Stadium. When I reserved the rooms, the listing was described for 5 people to each room. Each room only had two double beds. There was no sofa or soft chair in the room. We put a child in each room in an office style chair to sleep. Our rooms were located in the old area of the hotel. One of the rooms had no working A/C and the room temperature was greater than 80 degrees. We did call the front desk and maintenance was sent quickly to fix it. We made a decision to eat at the hotel's restaurant once we saw fliers for 4 kids eat free for each family. Once we inquired with the restaurant they said only 2 kids eat free. My husband showed the hotel manager the posted flier and was told that they would honor it. The shuttle service to Kaufman Stadium is one mini bus. The line gets very long and there is no staff to direct the crowd. We were waiting in line for 30 minutes and then people would walk out the door and get on the bus without waiting. It was the same way coming back. The driver was very hospitable and apolegetic.
The water park was great for the kids. The staff is curteous and the park is clean.
May 18, 2013
Rated 3.0 out of 5.0 by Dave4452 Poor Management
The power went out during our stay and was out for 8 hours. We had to walk down 14 flights of stairs to get out. I don't blame the hotel for the power outage but for a couple hours there was no manager to be in charge and inform the guests of their options. The kids at the front desk did their best but there was no manager in the building. A hotel the size of yours should always have a manager on duty.
May 18, 2013
Rated 4.0 out of 5.0 by sportscenter433 KC v NYY Stay
I phoned and made a reservation, there was a large line but those working were doing the best they could. I was given accurate directions to the room and informed of the shuttle bus to the game too. The room and decor were good as was the bathroom, the only glaring problem was the door looked as if it had been broken into recently, so my sense of safety and security were not satisfied. The shuttle service to the game was good, but after the game we could not find the shuttle, it's rather close so we just walked...... The room was quite expensive considering what we got and the time we spent there. But the room, service, and cleanliness were pluses.
May 17, 2013
Rated 3.0 out of 5.0 by OkieGal Waterpark fun... great food!
We loved the waterpark at this hotel! Our children had a Tiki blast!
The restaurant in house was really good. Their breakfast buffet was excellent.
We had problems with our air conditioner this stay. The hotel did their best to fix it, it just didn't happen and we were miserable. I believe the next time we come to stay in Kansas City, we'll visit the waterpark of this hotel, and stay elsewhere unless they give me a money back guarantee that everything in the room will be in working order.
May 17, 2013
Rated 3.0 out of 5.0 by KP63 Great location but parking issues
We like to stay at the Holiday Inn KC Southeast because of its close proximity to Kauffman Stadium. However, we face the same problem each time we stay there. The parking lot is full of people using the water park and those non-guests who park there and walk to the stadium. We are often forced to park way in the back. The lot is a long way from entrances and is very dark and dicey at night. They even warn you to not leave valuables in your car when you check in so that tells me they have had problems. Management needs to make water park only users park in the back lot and reserve the front lot for registered guests. They also need to station someone at the entrance driveway several hours before games to keep non-guests from parking there and walking to the games. We like the shuttle but have seen some of these "parkers" ride it when it is supposed to be for registered guests only.
May 17, 2013
