Rated 3.1 out of 5 by 354
Rated 5.0 out of 5.0 by Rich25 Great place to stay for a Royals game
Great price, great location. Staff was friendly and helpful. We walked to the K but they do have a shuttle. Great time!!!!!!!
July 28, 2014
Rated 2.0 out of 5.0 by J.O. Won't be staying at this hotel again, but will return to the waterpark
This is the second time we have stayed at this Holiday Inn KC. We chose this hotel for two reasons: 1.It has a waterpark that our 6 year old and 3 year old think is great, and 2. It is right across the interstate from the baseball stadium.
We did not have any trouble at check-in, but when we arrived to our room it was sooooo hot! I understand it was June and it is hot outside, but I at least expected the hotel room to be cool! It was so uncomfortable that we had to have maintenance bring a fan up for the 2 nights we stayed, and it barely helped! They said our air conditioner was working but that it was just too hot and the building was old and had trouble cooling down??
Some friends came with us, and their room next door to us was also hot and after their room was cleaned it had a horrible odor for several hours-they had to leave their door open to air it out! The cleaning crew also left their door unlocked after they cleaned it! Thankfully nothing was taken, but that is really not acceptable.
We have stayed in many IHG hotels (usually Holliday Inn Express) and this is by far the worst one we have stayed at. We won't be staying at this hotel again, but will return to the waterpark, because although it is kind of pricey, my kids love it and had fun there.
July 28, 2014
Rated 1.0 out of 5.0 by Traveler5568 Horrible Weekend
I stayed at this particular hotel and went to the water park. It was a complete waste of time and money.
#1--I called on 3 different occasions and requested maid service to our room, I was told each time they would take care of it, and it never was.
#2--We ate at the breakfast buffet, and several different times I contacted my server to ask her if certain items would be replenished on the buffet, they never were so basically I spent over $30 for cold eggs, fruit and burnt biscuits. No bacon, gravy, potatoes were ever replenished in the time we were there.
#3--There weren't enough towels for the outside pool, or for the water park, my family had to wait until towels were available.
#4--There were about 20% of the needed inner tubes for the water park. Everyone is in a "free for all" to get inner tubes for the slides.
I would not recommend this hotel to anyone, great location, great opportunity but the hotel falls flat!!
July 28, 2014