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Rated 4.5 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Pleasantly surprised The location was very convenient and within walking distance from the Kemah Boardwalk. I phoned in the reservation, and when I arrived a few hours later the check-in was prompt and courteous. We even asked and were given a room upgrade to the 5th floor. The staff was very friendly and accommodating. Even when you would walk around the hotel you were greeted by the staff. Since it was a Thursday there were fresh baked cookies available. Oddly enough Fri/Sat/Sun are not cookie days. The overall appearance of the hotel and rooms is above average for a Holiday Inn and other "affordable" hotels that I have stayed at. The decor is modern with a beautiful saltwater aquarium on the main floor. There was a decent sized workout, laundry room with two washers/dryers, and I also noticed a computer room. There was also a concession room available in case you didn't want to walk or drive up the street. The room was clean and smelled pleasant. We stayed in a corner room facing the Boardwalk and had an amazing view. The king bed and pillows were very comfortable. We were not a fan of the self-closing bathroom door though. We also did not try the hotel Sports Grill since the Kemah Boardwalk is only a few minutes away. T-Bone Tom's (featured on Diners, Drive-Ins, and Dives) is only a few hundred feet from the hotel, and is worthy of a visit - quality food and not as expensive as the Boardwalk restaurants. Rest assured that the next time I need to visit Kemah I will be staying at the Holiday Inn. February 26, 2014
Rated 4.0 out of 5.0 by beautiful hotel The hotel is very nice and relaxing. The only downfall is the food in the restaurant. the buffet food was cold and the food was also half empty and never replenished. The hotel is in a great location for fun things to do in the area. For platinum members or any IHG reward club members, the hotel does not thank the guest for being loyal nor does the hotel like to upgrade its platinum members to a high quality room. I personally had to ask for my upgrade. Although, it is based upon availability and other things, I asked the clerk and she informed me that the hotel NEVER upgrades people because it is not their policy. I was very upset about this. I stay here because I like the Holiday Inn Brand but I feel if you are a platinum member then they should thank you and appreciate your loyalty. February 25, 2014
Rated 5.0 out of 5.0 Nice clean rooms. Comfy beds. Great hotel. Just w walk away from board walk. Great restraints. The only thing thing is, I left my clothes to be cleaned in my room with the tag and it wasn't cleaned. February 24, 2014
Rated 5.0 out of 5.0 by Very Clean Hotel ALL AROUND! The hotel gets an A+! from the moment I entered and greeted with a warm "hello" till I left with a warm "Goodbye". The Staff was GREAT! the room was clean and comfortable. Breakfast was pretty good too. Congrats on a job well done!!! February 21, 2014
Rated 5.0 out of 5.0 by Very clean room and comfortable beds. Great bar and very clean hotel. Good location and kemah boardwalk very close. February 15, 2014
Rated 4.0 out of 5.0 by Nice hotel, could be more comfortable I've stayed at this Holiday Inn twice and probably will continue to when I'm in the area. The front desk staff are great and really make you feel welcome and help with questions that you have. The location is nice - near lots of big chain restaurants that are good but also close to some local places that the desk will recommend if you ask. My two gripes - the room temperature, especially the bathroom, was really hard to control and keep comfortable and the hotel restaurant. The bathroom was so cold that I propped the door open (it seems to always close) in hopes of getting some room air in there. It helped to some degree. As for the restaurant, I was glad to see the addition of a buffet option for breakfast since on my first stay the service was so slow that I only ate breakfast there one of the three nights I stayed. But even with the buffet it took a while to get coffee. Breakfast at a business hotel should be fast and efficient. February 3, 2014
Rated 1.0 out of 5.0 by Comfortable and Convenient This is a newer hotel and has fine layout and attractive rooms. Unfortunately the wall mounted TV does not swivel and cannot be viewed easily from the comfortable couch area. Self closing doors on the closets...whose idea was this?.... make hanging and rmoving your clothes from the closet difficult as the doors keep closing up automatically. The housekeeping was ok, but we noticed that the same scrap of paper on the carpet remained there for more than three days, which made us question the overall cleanliness. Newspapers were virtually non-existent during our stay and despite being platinum members soneone tried to charge my husband a dollar for a cup of lukewarm coffee in the lobby. This is not an inexpensive hotel and it semms that they could seem to be a bit more generous. January 25, 2014
Rated 5.0 out of 5.0 by Had a great stay Booked the hotel for t he Kemah Boardwalk Christmas Boat Parade. The hotel is about 5 blocks away from the Boardwalk but neither my fiancé nor I have any problems walking - in fact, I enjoy walking - and that's what we did. We parked in the hotel parking lot when we arrived and never moved our vehicle again until we left. We didn't have to worry about parking space or paying for parking at the Boardwalk. Plenty of restaurants at the Boardwalk and a couple more within 3 bocks of the restaurant if you didn't eat at the Boardwalk. The employees at the front desk were great. While they probably didn't remember my name they DID remember ME the next morning and said hello and made a comment about something we had discussed the day before. The room was great and had TONS of electrical outlets. We only needed a couple for phone chargers but anyone who came with laptops or came to work would have no problem doing so. Quite a bit different from a lot of hotels where you have to unplug the coffee maker or a lamp just to get an outlet. The toiletries were nice and there were plenty of towels. Just cant say enough about the hotel. It was perfect for our trip and very nice and clean. January 20, 2014
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