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Rated 4.1 out of 5 by 132 reviewers.
Rated 4.0 out of 5.0 by Relaxing. very kind staff but cold shower Hello, all went well, but shower was cold, although I've ensured cold water was coming out for a long time. My room was on 5th floor, that may explain the problem. This is disappointing, because this was the only negative point of my stay. September 14, 2014
Rated 5.0 out of 5.0 by very clean Stayed for one night. Initially the key didn't work as the staff member had not prepared it properly, but on returning to the reception the other receptionists were very apologetic and rectified the problem. Room was a little smaller than other Holiday Inns I have visited but it was very clean and comfortable. The only problem was that the window was screwed shut so we were unable to open it for fresh air at night. Breakfast was good and plentiful. A good stay. September 10, 2014
Rated 5.0 out of 5.0 by Great Hotel I can honestly say that our stay at The Holiday Inn Kenilworth was a very positive and enjoyable experience. The service was very good and the staff were really attentive and helpful with out being too much. The rooms were comfortable and clean and ensured a good nights sleep. I would find it difficult to fault this hotel. September 9, 2014
Rated 5.0 out of 5.0 by Excellent Hotel and Staff Very polite and attentive staff - made my stay really pleasant. September 7, 2014
Rated 1.0 out of 5.0 by Not acceptable We checked out Sunday at 7.30. I have sent a complaint to HI guest relations. September 3, 2014
Rated 2.0 out of 5.0 by A maze of rooms Overall a bad experience. Rooms in a maze of corridors and all staff rude and unhelpful except the Duty manager who was doing the jobs the staff seemed incapable of. Beware cleaning persons using the lifts and barging guests out of the way!! Staff at breakfast non existant except for a person on the door taking room numbers. September 3, 2014
Rated 4.0 out of 5.0 by maintaining usual standards This was my 5th visit to the Holiday Inn in Kenilworth since 2007. The rooms are comfortable and a good size, and the reception staff are polite yet friendly. The breakfast is perfectly adequate and the bar pricing is not unreasonable. The hotel is well located within Kenilworth and within good reach of public transport links. September 3, 2014
Rated 4.0 out of 5.0 by Good accommodation and service. The accommodation was a good standard.The staff were helpful and friendly. September 1, 2014
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