Rated 4.2 out of 5 by 53
Rated 5.0 out of 5.0 by nundrt Beyond belief
Maybe it was because I had driven over 400 miles and had 4 separate sales meetings- but this property was just great.
Excellent check in staff, great upgrade, good service in the restaurant, comfortable bed, clean room, hot water in the shower, goo wifi connection, great breakfast.
Overall a perfect 10- thanks
November 23, 2013
Rated 5.0 out of 5.0 by Megabyte Excellent hotel
Having driven down from the North, battled through the M6 and the road to Kenilworth I arrived at the hotel for a meeting, tired and fraught. The manager kindly supplied toast to the group, this was a very kind gesture and something I had not seen before in a hotel of this type.
The staff were so friendly and if anything was asked for it arrived promptly. The car park is an issue but then its a small car park for the hotel, although other parking is available. food was great although the choice did not change. The room was excellent and the bed very comfortable, the noise was good as well even though my room overlooked the main road.
The meeting facilities were excellent, with biscuits and drink laid on throughout the day. the hotel is very central to the town and within easy reach of other eating places.
November 19, 2013
Rated 5.0 out of 5.0 by 4coffee Great hotel
Staff polite, respectful, professional, helpful and extremely pleasant
November 16, 2013
Rated 5.0 out of 5.0 by Mollie4 TFriendly and welcoming great service.
Great service lovely staff and a very nice breakfast. Would rrecommend to anyone. The only downside was the aircon wasnt great. Room was too warm.
October 24, 2013
Rated 3.0 out of 5.0 by Lee3 Wifi weak, houseflies
Room windows full of houseflies trapped in between.
Wifi was very weak.
October 8, 2013
Rated 2.0 out of 5.0 by Frustratedtraveller Freezing cold and not fully accessible
I took my elderly parents to this hotel for a 'treat'. the room for my parents was supposed to be fully accessible which it definately was not. Both rooms and the corridors leading to them were freezing cold, the lift hardly accessible with a wheel chair.
The staff tried very hard to overcome some of the issues but many were insurmountable.
Freezing cold and uncomfortable, a complete waste of money but more importantly, a real disappointment for my parents.
October 1, 2013
Rated 4.0 out of 5.0 by bob4822 Very attentive and courteous staff and great room service.
Highly recommended if you are staying in Kenilworth. The staff are first rate and the location is excellent. Our suite was very well decorated and the room service and food were very good. Our only criticism was that the room was too warm and we could not turn down the heat. Also, while we were there, only one of the two lifts was working, which resulted in lengthy delays.
September 25, 2013
Rated 5.0 out of 5.0 Friendly staff, very good hotel ,great value
Probably one of the best Holiday Inns you will find. Spotlessly clean,very helpful staff and comfortable beds. Its central location in Kenilworth is close to many dining options and it is close to good road network for access to the Midlands area and tourist attractions.
September 24, 2013