Rated 4.1 out of 5 by 124
Rated 5.0 out of 5.0 by exploreuk Comfortable bed, good service
Had a great nights sleep, mattress lovely and choice of soft or firm pillows was a nice touch. Mind you we were upgraded to an executive room so not sure if the standard rooms are as good. Breakfast, great choice and plenty of it, staff at reception friendly
August 28, 2014
Rated 4.0 out of 5.0 by Spiderwoman Accommodation great- Breakfast poor.
Our room was very clean and the children benefitted from being in a real bed, instead of put me ups. The room was very clean and the bathroom super. Aircon worked well, although the bedroom lighting was not great the bathroom was very well lit. Really impressed that the room was serviced before night two.
Hotel staff were very pleasant. Our only issue was gone off food at breakfast, which we did raise with restaurant staff, but they were indifferent, luckily Starbucks was at hand! We would stay again, but not book breakfast. We would also avoid booking on the weekend of the Horse Fair- late July, which everyone keeps quiet about!!!!
August 27, 2014
Rated 1.0 out of 5.0 by KGBUK Appalling Experience
In a sentence, Do No Stay here! From Reception service to car parking, this has got to be the worst stay in the IHG brand l have stayed in the past 4 Years. l spend Approx 40 Weeks of the year in the IHG branded hotels normally on a M-F basis so l think it fair that l have well above average experience in gauging their levels of service. This fell well below the basic standards!
August 24, 2014
Rated 4.0 out of 5.0 by IrishBuddha Good value business hotel
Hotel is above usual HI standard and Matt at reception is very helpful and made the difference in improving rating for hotel.
August 23, 2014
Rated 5.0 out of 5.0 by karen66 Lighting
Lighting was quite dim in this room, im sure we didnt have the same problem in another room last year when we stayed, it was so dim we couldnt do the work we had fetched with us to complete. Otherwise a good stay.
August 19, 2014
Rated 5.0 out of 5.0 by McJulia Relaxing oasis
Lovely to have a clean, comfortable room to relax in after a very long drive with the prospect of a house move on the next day. Room was spotless and the bathroom spacious and gleaming. Nice big TV, really fast wifi. We were able to put off our own loud air-conditioning, but I was woken at 5.30 am by the loud heating or air con from someone else's room - which is my only criticism. The buffet breakfast was excellent.
August 18, 2014
Rated 5.0 out of 5.0 by McJulia Perfect
Needed a bed for the night during a long and stressful couple of days. Room was roomy, bathroom immaculate, beds really comfy, breakfast fabulous. What more could you want. A relaxing oasis of comfort in the middle of a traumatic house move. Kept us sane, thank you.
August 17, 2014
Rated 5.0 out of 5.0 by joey15 Breakfast Over Priced
Our stay was excellent and the staff were very helpful. Our only 'complaint' is the cost of breakfast (having paid £60 per night) - Full English was near £14; Continental was near £10. I would like to have an 'in between' for just cereal, toast and coffee. Then it would have been perfect.
August 13, 2014