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Rated 4.1 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 by Accommodation great- Breakfast poor. Our room was very clean and the children benefitted from being in a real bed, instead of put me ups. The room was very clean and the bathroom super. Aircon worked well, although the bedroom lighting was not great the bathroom was very well lit. Really impressed that the room was serviced before night two. Hotel staff were very pleasant. Our only issue was gone off food at breakfast, which we did raise with restaurant staff, but they were indifferent, luckily Starbucks was at hand! We would stay again, but not book breakfast. We would also avoid booking on the weekend of the Horse Fair- late July, which everyone keeps quiet about!!!! August 27, 2014
Rated 1.0 out of 5.0 by Appalling Experience In a sentence, Do No Stay here! From Reception service to car parking, this has got to be the worst stay in the IHG brand l have stayed in the past 4 Years. l spend Approx 40 Weeks of the year in the IHG branded hotels normally on a M-F basis so l think it fair that l have well above average experience in gauging their levels of service. This fell well below the basic standards! August 24, 2014
Rated 4.0 out of 5.0 by Good value business hotel Hotel is above usual HI standard and Matt at reception is very helpful and made the difference in improving rating for hotel. August 23, 2014
Rated 5.0 out of 5.0 by Lighting Lighting was quite dim in this room, im sure we didnt have the same problem in another room last year when we stayed, it was so dim we couldnt do the work we had fetched with us to complete. Otherwise a good stay. August 19, 2014
Rated 5.0 out of 5.0 by Relaxing oasis Lovely to have a clean, comfortable room to relax in after a very long drive with the prospect of a house move on the next day. Room was spotless and the bathroom spacious and gleaming. Nice big TV, really fast wifi. We were able to put off our own loud air-conditioning, but I was woken at 5.30 am by the loud heating or air con from someone else's room - which is my only criticism. The buffet breakfast was excellent. August 18, 2014
Rated 5.0 out of 5.0 by Perfect Needed a bed for the night during a long and stressful couple of days. Room was roomy, bathroom immaculate, beds really comfy, breakfast fabulous. What more could you want. A relaxing oasis of comfort in the middle of a traumatic house move. Kept us sane, thank you. August 17, 2014
Rated 5.0 out of 5.0 by Breakfast Over Priced Our stay was excellent and the staff were very helpful. Our only 'complaint' is the cost of breakfast (having paid £60 per night) - Full English was near £14; Continental was near £10. I would like to have an 'in between' for just cereal, toast and coffee. Then it would have been perfect. August 13, 2014
Rated 5.0 out of 5.0 by Great location & friendly service Great room in a friendly hotel in a great location - lots of things to do and see. Good restaurants and pubs nearby - hotel bar a tad pricey but probably standard for a hotel. Also ran out of pastries for breakfast by 9.30 am so had to make do with toast which I am not that fond of - it was a Sunday and very busy but that should not really be an excuse. Didn't eat dinner at the hotel so cannot comment on the restaurant food. Impressed with standard of cleanliness and quality of bed linen - towels could perhaps do with replacing as not as soft and bouncy anymore but full points for giving guests bath towels that are full size and can wrap all the way round and extend past my derriere! Hotel staff really welcoming, bright and up beat - just what you need after a long journey. The free highland spring water (and chocolate) in the bedrooms is also a plus - have stayed in many places that charge for this! Overall great service and great value for money - will be back! August 7, 2014
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