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Rated 4.1 out of 5 by 162 reviewers.
Rated 2.0 out of 5.0 by Cubbyhole for room This should be an Express; room was cell-like We normally stay - for same price - at nearby Inn in Stratford. Go compare Only plus is location, between old and new towns. Only attempt at upgrade, for Platinum IHG Priority Club member, was 2 bottles of water and a choc bar. February 28, 2014
Rated 4.0 out of 5.0 by Average chain type hotel Interesting setting in Kenilworth. I had had a long journey and was not able to fully relax in the rather small room. Kettle didn't work which didn't help. I would stay again under different circumstances. February 12, 2014
Rated 5.0 out of 5.0 by Great business hotel I have stayed here a number of times on business. Great modern rooms with excellent free wifi and a nice desk to work with plenty of sockets. Breakfast is quite expensive but they will do porridge on request. The 'mini gym' is hard to find, is not always open and is very much on the 'mini' side. Staff are polite and helpful. January 27, 2014
Rated 4.0 out of 5.0 by WiFi coverage can be better This is one of the few Holiday Inn hotels I stay that is situated in town. There are plenty of nice restaurants near by. The hotel restaurant is perfectly adequate and the burger is actually quite nice. Internet speed is very good (when I get a reliable signal). The only complain I have is that WiFi signal gets very weak by the desk in the room I stayed in. January 17, 2014
Rated 4.0 out of 5.0 by Great room at a reasonable rate. Stayed at this hotel several times and always had a very enjoyable experience. The location is excellent - a short walk from some really nice bars, pubs and restaurants. It's also not very far to drive to Stratford-upon-Avon or the Cotswolds. My only gripe is the variability of the room rates. Sometimes you can find excellent deals through the website and other times the prices seem a little prohibitive for a weekend stay. It's all very hit and miss when you log on to the website. Having said that, the room was excellent, the staff were efficient and courteous and there is a Starbucks downstairs which is great for breakfast. I would also recommend the bar opposite the hotel (Almanacks). Really friendly atmosphere and excellent food, especially the Sunday roasts. January 10, 2014
Rated 5.0 out of 5.0 by good start to 2014 :-) Friendly helpful staff. Clean room. Good choice for breakfast and good value for money. January 4, 2014
Rated 3.0 out of 5.0 by Excellent location Very good hotel in a lovely situation. We had a very good nights sleep and were very comfortable. We were attending a family party in Kenilworth. The only problem was that despite booking four rooms four months in advance the hotel staff did not have our request to be situated next to each other. I had confirmed the booking the day before arrival with the hotel directly and even so the staff on duty were not aware of our request. However, they remedied this on arrival and were very helpful. January 1, 2014
Rated 4.0 out of 5.0 by Small rooms I think we had possibly he smallest double room I have ever stayed in. It was comfy enough but very small for two people. We were going to a wedding so we did really need more space to get ready . We did nt try the breakfast as it was so expensive. We used the pub/restaurat over the road which did a lovely breakfast for a fraction of the price. The attached Starbucks was nice although the opening times didnt make it that user friendly. I would stay again if in the area but I wouldnt recoment for a special or memerable occasion. December 31, 2013
Rated 5.0 out of 5.0 by Second visit and just as good as before We stayed again Christmas Day night as visiting family in the area. Good value for money, comfortable and very acceptable breakfast. We will be back! December 29, 2013
Rated 5.0 out of 5.0 by Christmas visit A big thankyou to the Holiday Inn at Kenilworth for their support and help in what could have been a difficult time due to illness. The customer care was outstanding. The way they worked with us to ensure Christmas happened was second to none. The staff did their upmost to care, look after us, accommodate our change of times making what could have been a difficult time still special. We have stayed at this Hotel now a number of times and have always been pleased. Well done and thankyou. I would recommend to anyone as a good place to stay. December 27, 2013
Rated 5.0 out of 5.0 Fantastic Bed Only stayed one night but wish it could have been longer. Nice room with huge comfy bed and pillows. Great buffet breakfast. Love to come back sometime. December 4, 2013
Rated 5.0 out of 5.0 by Beyond belief Maybe it was because I had driven over 400 miles and had 4 separate sales meetings- but this property was just great. Excellent check in staff, great upgrade, good service in the restaurant, comfortable bed, clean room, hot water in the shower, goo wifi connection, great breakfast. Overall a perfect 10- thanks November 23, 2013
Rated 5.0 out of 5.0 by Excellent hotel Having driven down from the North, battled through the M6 and the road to Kenilworth I arrived at the hotel for a meeting, tired and fraught. The manager kindly supplied toast to the group, this was a very kind gesture and something I had not seen before in a hotel of this type. The staff were so friendly and if anything was asked for it arrived promptly. The car park is an issue but then its a small car park for the hotel, although other parking is available. food was great although the choice did not change. The room was excellent and the bed very comfortable, the noise was good as well even though my room overlooked the main road. The meeting facilities were excellent, with biscuits and drink laid on throughout the day. the hotel is very central to the town and within easy reach of other eating places. November 19, 2013
Rated 5.0 out of 5.0 by Great hotel Rooms excellent Food great Staff polite, respectful, professional, helpful and extremely pleasant November 16, 2013
Rated 5.0 out of 5.0 by TFriendly and welcoming great service. Great service lovely staff and a very nice breakfast. Would rrecommend to anyone. The only downside was the aircon wasnt great. Room was too warm. October 24, 2013
Rated 3.0 out of 5.0 by Wifi weak, houseflies Room windows full of houseflies trapped in between. Wifi was very weak. October 8, 2013
Rated 2.0 out of 5.0 by Freezing cold and not fully accessible I took my elderly parents to this hotel for a 'treat'. the room for my parents was supposed to be fully accessible which it definately was not. Both rooms and the corridors leading to them were freezing cold, the lift hardly accessible with a wheel chair. The staff tried very hard to overcome some of the issues but many were insurmountable. Freezing cold and uncomfortable, a complete waste of money but more importantly, a real disappointment for my parents. October 1, 2013
Rated 4.0 out of 5.0 by Very attentive and courteous staff and great room service. Highly recommended if you are staying in Kenilworth. The staff are first rate and the location is excellent. Our suite was very well decorated and the room service and food were very good. Our only criticism was that the room was too warm and we could not turn down the heat. Also, while we were there, only one of the two lifts was working, which resulted in lengthy delays. September 25, 2013
Rated 5.0 out of 5.0 Friendly staff, very good hotel ,great value Probably one of the best Holiday Inns you will find. Spotlessly clean,very helpful staff and comfortable beds. Its central location in Kenilworth is close to many dining options and it is close to good road network for access to the Midlands area and tourist attractions. September 24, 2013
Rated 4.0 out of 5.0 by A one night stay Quality of the hotel very good - clean, well decorated, no banging doors, hearing of feet pounding the corridor outside etc. Only negative for me was the hot water or lack of it. I had to run the bath hot water for 20 mins before there was sufficient to mix with the cold to have a shower. With the shower temp at max the temperature of the water was only just bearable for a shower. I mention the problem at reception when checking out and they took a note and apologised for the inconvenience. Luckily, I was not in a hurry on this particular morning otherwise I would have been very annoyed. September 23, 2013
Rated 3.0 out of 5.0 by Nice location , poor air con Hotel is on good location with plenty of amenities near by.The down side was the poor centrally controlled air con that blew out warm air when temperature set to cool down not heat. September 21, 2013
Rated 4.0 out of 5.0 by No hot water Although we enjoyed our stay, when we checked in at 3.30pm there was no hot water in our bathroom despite running the tap for a long time. Was fine later and the next morning. Also the room was a long walk from the lift. September 17, 2013
Rated 5.0 out of 5.0 by One of the better ones Just spent a night here en route home from France. Couldn't have chosen a better hotel. Very relaxing. Would definitely return. September 11, 2013
Rated 5.0 out of 5.0 by A welcomed return. My wife and I had a delightful stay once again. We were touched by the care taken by staff at all levels in making our stay like home from home. I commended this hotel on our first stay, I do so again. The hotels central position in Kenilworth couldn't be bettered. For surrounding trips out by car or public transport it makes a unique base. Hotel parking for guests could not be easier, with ample disabled parking. A pleasure to return. August 31, 2013
Rated 5.0 out of 5.0 by Great place to stay when visiting Warwickshire Amazing value and an amazing place to stay,the staff were attentive and nothing was to much to ask. We really enjoyed our stay here and would recommend and return to this hotel. August 30, 2013
Rated 4.0 out of 5.0 by Great value Stayed for one night over the bank holiday weekend in August. The bed and breakfast rate for three of us was very reasonable. Beds were comfy and breakfast was plentiful and fresh, despite it being very busy. August 29, 2013
Rated 4.0 out of 5.0 by Fantastic room but don't order breakfast We had a gorgeous suite room - fantastically comfy bed, immaculate room, great views. The only disappointment was the breakfast. I ordered a room service breakfast hamper and it was awful. It came with an apple and a banana bruised beyond eating. The coffee was lukewarm, the yoghurt and pastries described on the menu were missing and the bread roll that came was hard and stale. The box of cornflakes provided was also a bit bashed about - Im sure it had been 'recycled' from another breakfast tray. We were in a rush checking out otherwise I would have sent it back. I would definitely recommend staying here as its a lovely hotel in a lovely location and the suites are fab. But save yourself a chunk of money #£13 to be precise# by breakfasting at one of the little cafes just over the road August 29, 2013
Rated 5.0 out of 5.0 by Last day of vacation After three weeks on the road in Europe and the UK these were the most comfortable beds of the entire trip!! August 28, 2013
Rated 5.0 out of 5.0 by Good experience Excellent stay , nice room , excellent breakfast , helpful staff and good value. August 26, 2013
Rated 5.0 out of 5.0 by Always worth a visit - a real gem! I am almost reluctant to write a review for this hotel as it seems to become more and more popular making bookings harder to get especially during the week and I have stayed there several times this year The staff are really friendly and helpful especially reception where a warm welcome is assured. Priority Club (oops IHG Rewards Club) members are always recognised and treated accordingly I have had few problems with my many stays including a family trips as well as business Rooms are clean and well maintained which is considerably better than most other hotels I have visited, Only the lack of extensive leisure facilities (i.e. a pool) prevents this from being one of the top hotels in the area. The hotel is well positioned for Kenilworth's High Street including its varied shops with nearby historic sites including the castle for those who like something different. The hotel's starbucks provides a separate resting place to relax after work or days out Despite the many places to eat nearby, the hotel has a good restaurant with a variety of choices should you not wish to venture out - the new menu just released is well worth trying with many options to choose from. The friendly Restaurant staff provide excellent service and will always try to accommodate. Without doubt ( and I have travelled to many IHG hotels) this is one of the best! August 21, 2013
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