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Rated 3.7 out of 5 by 77 reviewers.
Rated 2.0 out of 5.0 by Good value Hotel The first night, we were placed in room 100. That night was a disaster because of the traffic noise on the street. Not too much sleep and created a very long day. I reviewed the problem with the desk clerk in the AM. He moved us to the room across the hall. We had a better night. We will be back, but we will ask for a room away from the noisy street. I wished that the pillows were larger. February 26, 2014
Rated 3.0 out of 5.0 by Feels Like an Old Apartment Complex The hotel has an odd layout. I did not expect to be put in a smoking suite; but after a very long day, I wasn't going to argue. Thankfully, the lingering smoke smell was comparatively mild. The lighting in the room was poor -- very dim and shadowy. The toilet would not flush and backed up twice in one night. It's a good thing I carry a pocket plunger for these occasions. The Jacuzzi tub would not start the bubble feature. I was too tired to call up the desk and deal with a repair man for either the toilet or the tub at ten in the evening. Bed was good; pillows were sub-par. When I come to Seattle, I'll look for a different property. This one did not meet my expectations. February 24, 2014
Rated 4.0 out of 5.0 by CUSTOMER SERVICE THIS IS MY HOTEL WHEN I COME TO SEATTLE. FOR YEARS, THE LOCATION IS PERFECT FOR ME. I HAD A PROBLEM WITH MY ROOM ON MY LAST VISIT, DAVID STEPPED UP AND MADE SURE I WAS HAPPY WITH A DIFFERENT ROOM THE NEXT DAY AND WHEN I RETURNED. GOOD JOB DAVID. February 15, 2014
Rated 5.0 out of 5.0 by Great rooms Had to stay an extra 6 nights in Kent. Glad I was able to keep my same room:). Nice that it was close to airport for us business travelers. Thank you!! February 9, 2014
Rated 4.0 out of 5.0 by Clean, comfortable and nice suites. We really enjoyed our stay in a suite. It was very clean and comfortable, and everyone was helpful and friendly. We liked having the dishes, and silverware. We would have loved to have seen recycling containers in the hotel, so as to recycle our plastc, glass, metal and newspapers/paer products. We were very pleased that holiday inn does not use styrofoam products, however. February 4, 2014
Rated 4.0 out of 5.0 by Very comfortable bed and excellent staff The hotel is nicely laid out and easy to negotiate. The staff was excellent. My last night I inquired at the desk about a shuttle to the airport and it was agreed upon a 5 am departure for my early flight. I was greeted at the desk that morning with a white bag that contained assorted breakfast fare and instructed that the juice and coffee machines were up and running for my beverage. This was a great touch and went above and beyond. Highly recommend, very well priced. January 15, 2014
Rated 4.0 out of 5.0 by very nice staff Very good location clean room the staff always was friendly January 14, 2014
Rated 5.0 out of 5.0 by professional courteous staff a joy to stay at your hotel always taken care ofy all questions answered to our satisfaction January 1, 2014
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