Rated 3.8 out of 5 by 83
Rated 5.0 out of 5.0 by usjohn1982 Surprised
I was surprised and amazed at the rate s t which I wad welcome and treated at the reception. I am in the military and when I arrived my reservation was upgraded to something extraordinary...... Thanks guys for everything.
May 26, 2014
Rated 4.0 out of 5.0 by fthomas9 Front Desk
The individual that was at the Front Desk on Thursday evening around 8pm was not attentive at all. I was at the front counter and begin to ask a question when the phone rang. He answered the call and walked behind the wall where I could not see him.
That was very very rude!! I walked away and did not return with my question.
April 7, 2014
Rated 4.0 out of 5.0 by jdarmy Great Value & Excellant Staff
For the first time after many stays at this hotel we had a problem with hot water in the shower on the morning of our check-out.
Both us had to shower in luke warm water which never got hotter during our entire showers. Unofrtunately, we neglected to mention this problem to the front desk before leaving. If this happens again, we will surely bring it to staff at the front desks attention.
April 2, 2014
Rated 5.0 out of 5.0 by Guiness Lover The Best
We have been staying at this Holiday Inn Express for 5 years and the service and Hotel just keep getting better. There is no better value in the Seattle/Kent area. Wonderful beds and Great Service.
April 2, 2014
Rated 5.0 out of 5.0 by juice Very friendly staff, excellent service made you feel very welcome.
We have stayed at the Holiday inn in Kent 3 times, we find the staff very friendly, from the office staff, the driver to the airport, the breakfast staff everyone makes us feel very welcome. Room is very clean and comfortable
March 21, 2014
Rated 5.0 out of 5.0 by adaptive years Nice place to stop.
Because of storms we were unable to arrive at our destination. When I saw the Seattle-Kent Holiday Inn,I decided to stop.The staff quickly got us two rooms,we were able to relax after a long bad day. The quick service without reservations was great. Thanks.
March 8, 2014
Rated 2.0 out of 5.0 by Skinny42 Good value Hotel
The first night, we were placed in room 100. That night was a disaster because of the traffic noise on the street. Not too much sleep and created a very long day. I reviewed the problem with the desk clerk in the AM. He moved us to the room across the hall. We had a better night. We will be back, but we will ask for a room away from the noisy street. I wished that the pillows were larger.
February 26, 2014
Rated 3.0 out of 5.0 by WanderingTaxman1 Feels Like an Old Apartment Complex
The hotel has an odd layout. I did not expect to be put in a smoking suite; but after a very long day, I wasn't going to argue. Thankfully, the lingering smoke smell was comparatively mild.
The lighting in the room was poor -- very dim and shadowy. The toilet would not flush and backed up twice in one night. It's a good thing I carry a pocket plunger for these occasions.
The Jacuzzi tub would not start the bubble feature. I was too tired to call up the desk and deal with a repair man for either the toilet or the tub at ten in the evening.
Bed was good; pillows were sub-par. When I come to Seattle, I'll look for a different property. This one did not meet my expectations.
February 24, 2014