Rated 4.1 out of 5 by 177
Rated 3.0 out of 5.0 by frogger62 Shabby appearance
A lot could be done to make the outside more welcoming. It looks run down. Renovations being done not mentioned online when I booked room. Our room looked partially renovated. Staff at front desk was friendly however not acknowledged as a rewards member. Cleaning staff not very friendly talked to each other in a language we did not know never acknowledged us in breezeway when passing us. Did not feel very safe and it was very noisey.
July 14, 2014
Rated 4.0 out of 5.0 by Kc 0001 Older hotel with beautiful gardens.
Really needs updating. Needs new mattresses. Needs quieter air. Clean! Great, fast staff! Beautiful gardens!
July 12, 2014
Rated 4.0 out of 5.0 by Jack and Laurie Great Location
The rooms were very comfortable and clean. Some of the staff could have been friendlier.
July 9, 2014
Rated 1.0 out of 5.0 by Neveragaininkeylargo Poor Experience
The staff needs better training on what customer service is.
July 7, 2014
Rated 4.0 out of 5.0 by K&T28 Awesome Stay
will definitely look at this property again for next trip to the keys
July 4, 2014
Rated 5.0 out of 5.0 by Mary KJJ Been coming here 13 years
We've been staying at the Holiday Inn in Key Largo now at least once a year, sometimes more. I have to say this last stay was the best. The others have been good also, but they have redone the rooms. They're clean and very well maintained. The staff at both the desk and the ones around, maintainence etc, were all extremely helpful. Hopefully will be coming back another 13 years.
July 3, 2014
Rated 4.0 out of 5.0 by Ruzzell Good, reasonable, family spot
Hotel was clean, comfortable, and modern. A good value. Good spot for the family. Nice comfortable beds.
July 2, 2014
Rated 4.0 out of 5.0 by Fullhouse Super
Room was very clean staff was very good,
Front desk very good. No problems. Thank
July 2, 2014
Rated 5.0 out of 5.0 by WeekenderD Great central location. Great value
This was a very nice place to stay. I would recommend this hotel and would return.
July 2, 2014
Rated 4.0 out of 5.0 by PhotonXprt very clean but a little pricey
The room was very clean. The beds were comfortable. Music by the pool and tiki bar was a nice touch.
Great location when diving in Penakamp Park.
June 29, 2014
Rated 5.0 out of 5.0 by Juliette99 Great staff (dining in particular) good bed!
I am a repeat customer, always staying at this hotel when my travels to the area warrants; it continues to be a good experience; I would enjoy seeing new rugs and cleaner room furniture (chairs were heavily spotted)
also noticed the washer/dryer had been removed (though on this short stay I did not necessarily need to use)
June 29, 2014
Rated 5.0 out of 5.0 by Lizzy14 Very nice short stay in Key Largo
Stayed here for 3 days and really enjoyed the stay. Room overlooked the pool area, everywhere was immaculately maintained and all staff very helpful and pleasant. Did not eat at the hotel but walked to a variety of local restaurants for breakfast and dinner.
My only criticism is we would have liked a safe in the room
June 28, 2014
Rated 5.0 out of 5.0 by pmoor comfortable and nicely landscaped
I have stayed at this hotel many times before while managing a group. They have been most accommodating and place my group where I can see the rooms from the pool area. The beds are very comfortable and although the area is busy, it is a quiet nights stay.
June 26, 2014
Rated 5.0 out of 5.0 by cj9200 Staff Quality
From check in, to food service and bar staff, to maid service, the staff is first rate. They greet you with a smile and are interested in making your stay enjoyable.
June 25, 2014
Rated 4.0 out of 5.0 by jvrip nice room and pool area
I would rate this place as a very pleasant experience.
I would recommend others to stay here.
Again only a few drawbacks.-
They need to offer some type of free breakfast service.
Having to pay 13 bucks for a buffet is just not worth it for breakfast, when all you need is a little cereal, coffee to get going in the morning.
June 25, 2014
Rated 5.0 out of 5.0 by fishfl nice stay
comfortable beds and lines. good stay overall. cold ac. good location for nearby attractions.
June 24, 2014
Rated 5.0 out of 5.0 by nicky12 Stay at the Holiday Inn in Key Largo
Breakfast very good and plenty .
Service in general good, bed comfortable,feeling feeling secure.
Good value for the price.
June 23, 2014
Rated 4.0 out of 5.0 by Jen K Great hotel, but . . . .
We like staying at this Holiday Inn in Key Largo. We especially enjoy the outside pool and tiki bar area. However, the music outside at the tiki bar during our stay was not enjoyable. They were skilled musicians, but hard rock was not exactly what I would like to hear at a tiki bar in the Keys. Pink Floyd, Jimi Hendrix, etc., sure have their place - but - we would have liked some island music, or oldies, or something cheerful and upbeat. I would go so far as to check and make sure this band was not playing when we come down to Key Largo again.
June 21, 2014
Rated 2.0 out of 5.0 by Montrose CO Crew Very nice property - not so great staff
Don't expect friendly service - however the grounds are nice and the rooms are good.
June 17, 2014
Rated 5.0 out of 5.0 by LisaRNNH Nice place to stay
Clean and comfortable room. Stayed only one night as a resting spot during a trip to Key West. Staff was pleasant and knowledgable about the local area. Hotel was clean, pool area was lovely. Did not use the restaurant instead had light dinner at the Tiki Bar. The food was good, price reasonable, bartender was wonderful, welcoming and accommodating. Location of the hotel was ideal, easy access to area attractions. Parking was easy.
Room was nice. Bed was wonderful, slept very well. Nice to have a sofa to sit on to watch a movie versus just the bed. Bathroom was just bit worn, but clean and lots of hot water available with nice strong pressure.
Mini fridge and coffee maker in room are a plus. They only time I heard any noise from outside my room was from the neighbors in the am. They were discussing breakfast from right outside their door, kind of shouting into their room --- was okay I was already awake.
Overall, it was a nice, clean, convenient place to rest my head. Nothing fancy, but I felt safe and secure and the staff made me feel welcome.
Would definitely stay here again on a return visit to the Keys.
June 16, 2014
Rated 5.0 out of 5.0 by mlsa3103 Great location, good price
Our stay at the Holiday Inn in Key Largo was fine. The rooms could stand some renovation, quieter air-conditioners in the rooms, but the staff were INCREDIBLY personable, kind, helpful, and sweet. We were very happy with our stay.
June 12, 2014
Rated 4.0 out of 5.0 by Senior Nomad On The Road
Good place to stop before heading to Key West. We found the service at the pool bar to be exceptional - our bar tender (we did not get her name) was extremely courteous and friendly.
June 11, 2014
Rated 5.0 out of 5.0 by LISSET Short Honeymoon
this was a short HOneymoon for me and my husband. We encountered a little disagreement at the pool. But other than that we did enjoy our visit.
June 10, 2014
Rated 4.0 out of 5.0 by Camerons Dad Nice place to stay and relax w\ the family
Very family friendly with a great pool for the kids.
June 9, 2014
Rated 4.0 out of 5.0 by kathy2752 Substandard Waiter
We ate breakfast in the dining room. The waiter was way below expectations. Just a type of person that should not work in service!
Also, I don't think it's avoidable, but the air conditioning was loud and disturbed my sleep. Although, it did not disburb my partner's sleep.
June 5, 2014
Rated 4.0 out of 5.0 by John and Carol Nice view of the marina.
This is a very nice hotel. We loved the waterfall pool and the other pool. The Tiki bar was nice, great bartender. The room was nice. The only thing we did not like was that you had to go to the front desk to get a pool towel and then you had to return the pool towel to the front desk. I do not understand why there are not pool towels available at the pool like every other Holiday Inn that I stayed at.
June 3, 2014
Rated 4.0 out of 5.0 by Kaz122 Great location
Nice comfortable hotel, well located on Key Largo. Good night's sleep guaranteed with comfortable beds and pillows. Clean rooms and plenty of towels.
June 1, 2014
Rated 5.0 out of 5.0 by callao71 GREAT
We stayed with my family in the hotel, it was a nice hotel very comfy the only thing that I dont like was the service at tiki bar
May 29, 2014
Rated 5.0 out of 5.0 by Diving duo Outstanding
This place is fantastic. The staff are all friendly, efficient, and helpful. The outdoor areas are well kept and the pools are lovely. They even allowed us to keep our small boat and trailer in the parking lot. It's a great place to go to relax and unwind.
May 27, 2014
Rated 3.0 out of 5.0 by CT840 Needs Updating
The hotel needs updating
The front desk person wasn't very helpful, I had problems with the room key and asked if they had a house phone to save me the long journey back to the front desk
The reply was 'it's old fashioned to have house phones'
No lift means you need to carry bags upstairs - no fun when the room key doesn't work and you are a long way from the front desk
Also they don't have a bar inside the building
May 25, 2014