Rated 5.0 out of 5.0 by Nikki45 Recent stay
I just want to say that this is one of the best hotels I have ever stayed in. The location is excellent, the food is top notch, the hotel is very clean and tidy and the staff, especially the concierge are just wonderful!
May 9, 2013
Rated 2.0 out of 5.0 by DashTak How to find lost of private goods
During one day trip from Holiday Inn Kiev, we are missing my purse (with money) and iPhone, even though we finally found such private goods from private loundry bag in my laggage, your staffs rejected to check in the safe which provided in the previous room we stayed at one day before. Next day morning after non-sleeping night, staffs report me that the safe is opened without request my witness.
Other disadvantage of Holiday Inn Kiev, (1) 2/3 of city taxi drivers did not know the location of Holiday Inn Kiev (6 dirives of 8 using taxis). (2) the charge for arrangement of sightseeing tour, about 40% higher than the direct contact with tour company. (3) although I hold the ambassador gold membar ship, nothing arrangement of up grading services without free one cup of beer at bar. (4) no amenities at toilet/bath.
May 5, 2013
Rated 5.0 out of 5.0 by PeaceCorpsSisters2 A Comfortable Haven for Travelers
I chose this hotel for my last night in Ukraine before the flight home, figuring an American brand, that is the "known", would be the most carefree option. After a slightly confusing few moments locating the entrance (it is not directly at the corner address given, but down the side street with discreet signage), we walked in and immediately relaxed. The design is clean and modern, the desk staff warm and efficient with excellent English. Even the ride up to our room was relaxing. They post a quote of the day in the elevator, which somehow personalized our stay and made us feel even more welcome.
The neighborhood is old and charming, with a gorgeous, significant cathedral near the hotel. The designer of the room cleverly chose a detail from the cathedral facade as a decorative element on the wall. The room was more than sufficient in every way. Very comfortable bed and clean, well-designed bath. We ordered room service for dinner, and happily there were some Ukrainian dishes on the menu. Payment was required when the food arrived--that was a slightly awkward surprise, but not a deal breaker. We ate like it was Thanksgiving--the portions were huge!
After a peaceful night, we found the breakfast buffet ample and what you would expect in a European hotel. Paying for breakfast when booking the room saves money. The desk staff told us how much a car to the central train station should cost and ordered a taxi for us, which was waiting out front when we left. From beginning to end, our stay was effortless, economical and comfortable. After a week out in the wilds of Ukraine, it felt like a palace. I highly recommend the Holiday Inn Kiev and wish them every success.
May 3, 2013
Rated 4.0 out of 5.0 by Holdrio Poor service
A new hotel in this catergorie should have a powerful F&B Manager who takes care of the staff. Especially in the first 6-12 month. In zour hotel it looks like you found a super chief cook but no F&B who is able to tech the service staff the right way. The staff is very nice but they have no idea how to work, it is not their fault it is a matter of miss management.
Reception is ok.
April 28, 2013
Rated 5.0 out of 5.0 by Dombie Feeling home
A good sleep - that is the essential and that was100% achieved!
Friendly, helpful staff, good Internet connection.
April 19, 2013
Rated 4.0 out of 5.0 by Marek66 Gut als Business hotel
Neu und ruhig gelegen.
Metrostation in 7Min. zu Fuß erreichbar.
Relativ teuer aber dafür wirklich gut.
Upgrade für Platinumgäste ohne Nachfrage vorbereitet gewesen.
Ich werde zurückkommen :)
March 19, 2013
Rated 1.0 out of 5.0 by Serge1965 Poor room
Room wasn´t insulated at all. As a result - the temperature in the first half of the room, closer to windows was very cold and another half - closer to the door was heated by extremely noisy air conditioning system. As a result, I could relax/ sleep
March 19, 2013
Rated 4.0 out of 5.0 by EddieT Good Experience
Clean, quiet hotel with comfortable amenities. (small bathroom even for executive rooms)
Free Parking in front of hotel.
Close to Red Army Street (lots of restaurants and stores in the area). Pricey but very good breakfast.
I would stay at this hotel in the future.
March 7, 2013