Rated 4.7 out of 5 by 170
Rated 5.0 out of 5.0 by Tide14fan My Visit to kiev
I have stayed at this hotel 3 or 4 times this year. The manager and his staff are very friendly and run a nice hotel. The food is often very good and the bar is always friendly and fun. The front desk staff knows how to get things done quickly and properly. My only problems are they need more American channels on TV -- and IHG needs to fix their 500-point deposit scheme. The one at this hotel does not work properly.
November 26, 2015
Rated 5.0 out of 5.0 by doancia Best in Kiev
Best hotel in Kiev as far as I'm concerned. Only breakfast is a bit overpriced. Everything else is great...
November 24, 2015
Rated 5.0 out of 5.0 by PSJ1 Excellent Service
It was a pleasure to stay at the Holiday Inn Kiev. The staff led by the Manager was friendly, helpful and truly customer focused. The Manager took the time each morning to greet guests during breakfast in a warm, friendlly mannner and truly appeared to like what he was doing. This attitude was reflected by hotel staff. I think a good example of leadership and customer focus.
November 24, 2015
Rated 3.0 out of 5.0 by Andyo818 Nice hotel, slight shame about quality
I have stayed in this hotel many times over the last 12 months and always had a great visit. Staff are fantastic and always welcome you back. On my last visit I was slightly disappointed by the room cleanliness and quality. On this stay I found the bathroom to be only partially cleaned leaving long hairs in the bath tub, I'm a male so know they not mine. Secondly not refilling the shower gel for 2 days seems a bit odd. Lastly the room was very hot... And the air con didn't seem to reduce the temp. This might be due to eastern hotels policy's to maintaine air con at x level to protect agasint the extreme cold.
Great hotel but on this visit it lacked attention to detail which is a shame
November 15, 2015
Rated 5.0 out of 5.0 by Laval4 Very fine hotel
This is a great base in central Kiev - hotel always marvellously clean and smart, staff welcoming and charming with perfect English. Nice food and drink, a relaxed feel but attentive service - overall an extremely pleasant place to be!
November 14, 2015
Rated 5.0 out of 5.0 by nurse453 Excellent breakfast bar staff
The staff were very friendly, kind and attentive to our needs.
November 6, 2015
Rated 4.0 out of 5.0 by max2773 disappointment
I Staied at Holiday Inn Kiev from 30 October to 01 November, I booked and pre paid an executive room and as Platinum ambassador I expecded that my room was upgraded.
Unfortunate no upgrading and strange explanation for this.
The manager on duty was not so clear and probably she doen't know the benefit for Platinum ambassador.
Is the first time that the benefits to be an elite member was not recognised.
Who knows if somebody will explain me something?
November 3, 2015
Rated 5.0 out of 5.0 by CMNOLL A great team looks after the guests at this hotel
Personal greetings, friendly staff, nothing is too much trouble.
I was really impressed by the Royal British Legion Poppy Appeal collection box - a great thought.
November 2, 2015